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4.1 out of 5

"Awesome experience. Rooms were very clean. Beds were comfortable. Staff very friendly and helpful! " More

By a verified traveler on Tue 02 Aug 2022

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Hotel Description

3.5-star hotel near Smale Riverfront Park

City center stay

With a stay at this Downtown Cincinnati hotel, you'll be steps from Cincinnati Reds Hall of Fame and Museum and Great American Ball Park. Smale Riverfront Park and National Underground Railroad Freedom Center are also within half a mile (1 km).

Business services

The hotel's gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, free newspapers, and wedding services are also provided.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room Feb 13 - Feb 14

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

AC Hotel by Marriott Cincinnati at The Banks ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott Cincinnati at The Banks

Everyone (7) Couples (4) Family (6)
5 out of 5
Awesome experience. Rooms were very clean. Beds were comfortable. Staff very friendly and helpful!

Posted by on Aug 2, 2022

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Comment from Hotel Management

Aug 3, 2022 by Hotelmgmt

Thank you for letting us know how much you enjoyed your experience, Amanda! It was our pleasure to welcome you to AC Hotel by Marriott Cincinnati at The Banks and ensure you had all that you needed for a great stay. We hope you'll join us again soon!

5 out of 5
a Review

Posted by on Jul 7, 2022

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Comment from Hotel Management

Jul 8, 2022 by HotelMgmt

Thank you for your five stars. We look forward to your return and we hope it's soon, Mike!

5 out of 5
Great location

Posted by on Apr 26, 2022

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Comment from Hotel Management

Apr 27, 2022 by Hotelmgmt

Our amazing setting in the heart of downtown Cincinnati is certainly a guest favorite, Carrie, and we're thrilled you enjoyed a five-star stay! Thank you for choosing AC Hotel Cincinnati at The Banks. We can't wait to welcome you back anytime you visit our area!

2 out of 5
The hotel was convenient to local attractions. We are able to walk to our venue and dining. Valet parking is your only option at $35 per night. Our room was on the second floor which is right above all of the restaurants and bars that are located on the first floor. The music was so loud that we were not able to sleep until 2am when the bars closed. I would recommend an upper lever floor.

Posted by , from Copley on Feb 24, 2022

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Comment from Hotel Management

Feb 25, 2022 by Hotelmgmt

While it's terrific to hear that our handy setting pleased you, Jack, our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. Had our team been made aware of this, we would have made every effort to resolve these issues or provide accommodations that better met your needs. We will be discussing your feedback to see how the guest experience can be improved. We hope you'll allow us another chance to change your impression of us.

3 out of 5
Great location, easy walking distance to Reds, restaurants and bars. Nice rooftop bar

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 10, 2021 by Hotelmgmt

Our prime downtown Cincinnati location puts you in the heart of the action, and we're delighted that was so ideal for you. Thank you for the feedback. We hope to see you at AC Hotel Cincinnati at The Banks again soon!

4 out of 5
Proximity to ballpark. Traffic from park made car unusable during game time.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 7, 2021 by Hotelmgmt

Game time traffic can be challenging, but we hope it didn't stop you from enjoying all we have to offer here at AC Hotel Cincinnati at The Banks. Thank you for the high rating! The pleasure would be all ours to welcome you back.

5 out of 5
AC Hotel staff excellent with recommendations etc especially Jesica. Every request granted quickly. Valet Damon provided directions n food recommendations.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 22, 2021 by Hotelmgmt

Thank you for taking a moment to highlight our exceptional team! Jessica and Damon will be proud to know their service and recommendations allowed you to make the most of your time here in Cincinnati. We hope it won't be too long before we can welcome you back to AC Hotel Cincinnati at The Banks.

5 out of 5
The location was perfect The staff was friendly and helpful. Great shower! Beds were comfy.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by Hotelmgmt

Thank you for the high marks! It's thrilling to know that your stay with us met all your hospitality needs. We enjoyed having you here and look forward to welcoming you back to AC Hotel Cincinnati at The Banks.

5 out of 5
Think it’s time to bring back the breakfast buffet. Not the limited breakfast menu

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 18, 2021 by Hotelmgmt

Thank you for reviewing your stay. We can understand your disappointment with our reduced breakfast, and we, too, look forward to getting back to our usual services just as soon as we can. We hope to welcome you back in the future so you can enjoy the full breadth of our offerings.

4 out of 5
NO PUBLIC PARKING CLOSE. Room wasn’t as clean as it should have been.

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 9, 2021 by Jessica

We apologize for any inconveniences you experienced and hope you give us a second chance in the future.

About the AC Hotel by Marriott Cincinnati at The Banks

Location 135 Joe Nuxhall Way, Cincinnati, OH 45202

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. A fitness center, a rooftop terrace, and a library are also featured at the business-friendly AC Hotel by Marriott Cincinnati at The Banks. For a fee, parking is available. This 3.5-star Cincinnati hotel is smoke free.

  • 171 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 2017
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Cincinnati Union Terminal (3.8 km / 2.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

AC Hotel by Marriott Cincinnati at The Banks offers 171 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 9 AM.

AC Hotel by Marriott Cincinnati at The Banks has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15.00 per person (approximately)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ac Hotel Cincinnati Banks
  • Ac Cincinnati Banks
  • AC Hotel Cincinnati at The Banks
  • AC Hotel by Marriott Cincinnati at The Banks Hotel
  • AC Hotel by Marriott Cincinnati at The Banks Cincinnati
  • AC Hotel by Marriott Cincinnati at The Banks Hotel Cincinnati

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.