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21c Museum Hotel Cincinnati

4.5-star property
609 Walnut St, Cincinnati, OH 1-855-201-7819
4.2 out of 5
Very good!
See all 19 travelocity Reviews

"Close to dining and Taft Theatre. " More

By a verified traveler on Mon 15 Nov 2021

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Hard Rock Casino Cincinnati

Central Cincinnati getaway

Within a 10-minute walk of this Downtown Cincinnati hotel, you'll find Fountain Square and Taft Theatre. Hard Rock Casino Cincinnati and Aronoff Center for the Arts are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free Internet, flat-screen TVs

The 156 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and minibars. Room service, Egyptian cotton sheets, and coffee/tea makers are also available.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153* Per night/room Dec 12 - Dec 13

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

21c Museum Hotel Cincinnati ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 21c Museum Hotel Cincinnati

Everyone (15) Couples (1) Family (2)
5 out of 5
Close to dining and Taft Theatre.

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 25, 2021 by John Higgins- Front Office Manager

Jim, Thank you for the great review. I'm so glad that you enjoyed your stay and found the location worked well for your itinerary. We hope to see you again very soon!

4 out of 5
Hotel was unique staff was very nice the room was a little dusty but overall good expirience.

Posted by , from Coral Gables on Sep 22, 2021

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Comment from Hotel Management

Oct 5, 2021 by Nicol

Dear Maday, We are glad you enjoyed the staff and the uniqueness of the hotel! I certainly do apologize about the dusty room we will ensure to touch base with our housekeeping team to ensure quality standards. We hope to see you back in the near future! Best Regards, Nicol

4 out of 5
Room wasn’t ready when we arrived at 5:00 pm. They fixed it quickly and offered us two free drinks

Posted by , from DELAWARE on Sep 12, 2021

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Comment from Hotel Management

Oct 5, 2021 by Nicol

Dear James, I apologize on behalf of the team and not having that room ready for you. We hope you were able to enjoy some delicious cocktails while the rooms was prepared for you. We hope that you give us another shot in the near future! Best, Nicol

1 out of 5

Posted by on Jul 19, 2021

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1 out of 5

Posted by on Jul 18, 2021

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5 out of 5

Posted by on Dec 14, 2020

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Comment from Hotel Management

Dec 15, 2020 by Nicol

Hello, Thank You for taking the time to leave us a review. We greatly appreciate our customers feedback and are thrilled to see you enjoyed your stay at 21c Cincinnati! We hope to see you back soon. Best Regards, 21c Guest Services

5 out of 5

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 7, 2019 by Shelley

Thanks so much for taking the time to review our hotel. We were thrilled that you enjoyed your stay and hope we can welcome you back soon! Best Regards, Shelley Meszoly General Manager

4 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Shelley

Thanks for taking the time to review our hotel. I hope we have the opportunity to welcome you back! Best Regards, Shelley Meszoly General Manager

4 out of 5
The art is fun and the rooms are good. I was disappointed with the restaurant which was a high point of my previous stays. The property is well cared for and is in an excellent location.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by -Laura Elwyn, Corporate GX Manager

Thank you for taking the time to provide us with such great feedback. We are sorry to see you didn't enjoy your restaurant experience as much as your previous stays. We sincerely hope you will give us another try!

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 2, 2019 by Kim G., Executive Assistant

Thanks! We hope to see you again for another perfect stay!

About the 21c Museum Hotel Cincinnati

Location 609 Walnut St, Cincinnati, OH 45202

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the luxury 21c Museum Hotel Cincinnati. Parking is available for a fee. This 4.5-star Cincinnati hotel is smoke free.

  • 156 guestrooms or units
  • 10 levels
  • 156 buildings
  • Built in 1912
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Cincinnati Union Terminal (2.8 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 7 AM and 10 AM.

Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

The Spa at 21c has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.