Downtown Cleveland stay
You'll be steps from JACK Cleveland Casino and within a 10-minute walk of Huntington Convention Center of Cleveland with a stay at this Downtown Cleveland hotel. FirstEnergy Stadium and Rocket Mortgage FieldHouse are also within half a mile (1 km).
A casino and a restaurant are featured at this historic hotel. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the gym, bar/lounge, and concierge services.
Jun 28, 2022 by Customer Service
We appreciate that you took the time to share your feedback, Susan. We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience.
May 8, 2022 by Customer Service
Thanks for the fantastic rating, Michael! It's outstanding we could exceed your expectations during your stay at Renaissance Cleveland Hotel. We're all looking forward to your next stay with us.
Mar 18, 2021 by Michael
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sep 13, 2020 by Michael
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 64834 square feet (6023 square meters) and includes conference space. A casino, a fitness center, and multilingual staff are also featured at the business-friendly Renaissance Cleveland Hotel. For a fee, parking is available. This 4-star Cleveland hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Renaissance Cleveland Hotel offers 491 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cleveland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Sans Souci - This restaurant serves breakfast only.
Lobby Court Bar - This lobby lounge specializes in American cuisine and serves dinner and light fare. Open daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and WELL Health-Safety Rating (IWBI).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.