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"The hotel was beautiful. A little surprised there wasn't a continental breakfast. Very disappointed there wasn't a refrigerator in the room. I request ... " More

By a verified traveler on Sat 02 Dec 2017

Hotel Description

4-star historic hotel near JACK Cleveland Casino, connected to a shopping center

City center retreat

You'll be steps from JACK Cleveland Casino and within a 10-minute walk of Rocket Mortgage FieldHouse with a stay at this Downtown Cleveland hotel. Also, Cleveland Convention Center is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Self parking, WiFi in public areas, and dry cleaning are also offered.

WiFi, cable TV

In addition to TVs with cable channels, the 491 guestrooms offer WiFi and room service. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Aug 28 - Aug 29

Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Cleveland Hotel ratings based on 37 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Renaissance Cleveland Hotel

Everyone (18) Couples (3)
4 out of 5

Posted by on Aug 5, 2019

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4 out of 5

Posted by on Jul 18, 2019

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5 out of 5

Posted by on Jul 13, 2019

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1 out of 5
I don’t like the room, the fact the elevator is only on one side of the hotel making it a king walk to & from your room

Posted by on May 26, 2019

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3 out of 5

Posted by on Apr 23, 2019

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2 out of 5
Room was very basic and outdated. Very small room. Very expensive for the quality.

Posted by on Apr 22, 2019

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5 out of 5

Posted by on Mar 26, 2019

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4 out of 5
Beautiful historic building. Everywhere you walk in the hotel you would see beautiful art work, flowers and detailed structure

Posted by on Feb 18, 2019

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2 out of 5
Lovely old building. But they really need to step it up. Their bar/restaurant understaffed and the menu underwhelming. They charge 30 dollars a night for parking when there is a sea of parking lots across the street. All in all, not a great experience, though the place was clean and its architecture was charming.

Posted by , from Boston, MA on Feb 14, 2019

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4 out of 5
the hotel was decorated for the holidays and had a great ambience. Unfortunately, our room was very small and the bathroom needed to be remodeled. We had 4 adults in the room and there was very little room to move around unless we were sitting on our beds. Our electric key did not work and the whole lock had to be replaced during our 24 hour stay. I would like to come back but would insist on a better room in the future.

Posted by on Jan 3, 2019

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About the Renaissance Cleveland Hotel

Location 24 Public Sq, Cleveland, OH 44113

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 64834 square feet (6023 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Renaissance Cleveland Hotel. Parking is available for a fee. This 4-star Cleveland hotel is smoke free.

  • 491 guestrooms or units
  • 15 levels
  • 64834 sq ft of conference space
  • 6023 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.4 km / 12 mi)
  • Train station: Cleveland Station (3.2 km / 2 mi)
  • Metro station: Tower City-Public Square Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Cleveland Hotel offers 491 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:30 AM.

Sans Souci - This restaurant serves breakfast only.

Lobby Court Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 25.00 for adults, USD 10.00 and USD 20.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 36 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Hotel
  • Cleveland Hotel Renaissance
  • Cleveland Renaissance
  • Cleveland Renaissance Hotel
  • Hotel Cleveland
  • Hotel Renaissance Cleveland
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel
  • Renaissance Hotel Cleveland
  • Renaissance Cleveland Hotel Ohio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.