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Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star property
1260 Euclid Ave, Cleveland, OH 1-855-201-7819
3.9 out of 5
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See all 21 travelocity Reviews

"Very nice hotel . Rooms are excellent and they have a really good restaurant right now site . Staff is amazing and very friendly. " More

By a verified traveler on Mon 12 Sep 2022

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Hotel Description

3.5-star hotel near Cleveland State University

Downtown Cleveland stay

Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Cleveland State University and Progressive Field. Rocket Mortgage FieldHouse and East 4th Street are also within half a mile (1 km).

Renovated in 2016

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Standard Room, 2 Double Beds, Accessible (Mobil, Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$137* Per night/room Oct 3 - Oct 4

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Lake Erie View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Everyone (7) Couples (5) Family (7)
5 out of 5
Very nice hotel . Rooms are excellent and they have a really good restaurant right now site . Staff is amazing and very friendly.

Posted by , from gallipolis on Sep 12, 2022

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4 out of 5
Awesome location near theater & HOF. VERY accommodating and friendly staff. On-site restaurant good with reasonable prices. EXCEPT, morning waitress, Anita, had us waiting 50 minutes for food. I would highly recommend this hotel to anyone visiting Cleveland.

Posted by , from NEENAH on Jun 13, 2022

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5 out of 5
The bellhop, Mr. Alex, is phenomenal. Helped with luggage and tips for a fast checkout. Hotel is beautiful and clean with friendly front desk workers. Close to bars and restaurants, close to the chandelier at playhouse Square.

Posted by on May 29, 2022

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3 out of 5
Proximity to Theater and restaurants

Posted by , from delray beach on Dec 7, 2021

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1 out of 5
First off I called and canceled my reservations a week prior before i was suppose to stay due to me being sick then i checked my bank account they took 140 out of my account when I never stayed

Posted by on Nov 22, 2021

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5 out of 5
Close to theatre/show

Posted by on Nov 6, 2021

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5 out of 5
Pleasant staff

Posted by on Oct 23, 2021

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4 out of 5

Posted by on Oct 20, 2021

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4 out of 5

Posted by on Oct 2, 2021

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2 out of 5
The property was ok but was not as nice as I thought a crown plaza should be. The sink handles in the bathroom we’re loose and hard to work. We requested an extra towel twice and did not receive one. Also ran out of toilet paper and did not have an extra roll. The service desk said we had to wait till house keeping came on duty before we could get some. Horrible service. The valet was the best part of the experience.

Posted by on Aug 21, 2021

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About the Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

Location 1260 Euclid Ave, Cleveland, OH 44115

Renovations + Closures

The following facilities are closed on Sunday and Saturday:

  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Sauna
  • Spa tub

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Indoor pool
  • Sauna
  • Spa tub

Property Features

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13079 square feet (1215 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel. A free area shuttle within 5 miles is available. Parking is available for a fee. A complete renovation of Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel was completed in July 2016. This 3.5-star Cleveland hotel is smoke free.

  • 205 guestrooms or units
  • 13 levels
  • 13079 sq ft of conference space
  • 1215 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (2.5 km / 1.6 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers 205 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2016.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 per person (approximately)
  • Valet parking fee: USD 39 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Cleveland Playhouse Square
  • Wyndham Playhouse
  • Wyndham Playhouse Square
  • Wyndham Playhouse Square Hotel
  • Wyndham Playhouse Square Hotel Cleveland
  • Cleveland Wyndham
  • Wyndham Cleveland At Playhouse Square Hotel Cleveland
  • Wyndham Cleveland At Playhouse Square Ohio
  • Wyndham Cleveland Playhouse Square Hotel
  • Crowne Plaza Cleveland Playhouse Square Hotel
  • Crowne Plaza Cleveland Playhouse Square

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.