Downtown Cleveland stay
Within a 10-minute walk of this Gateway District hotel, you'll find Progressive Field and Rocket Mortgage FieldHouse. Cleveland Public Library and Cleveland State University are also within half a mile (1 km).
Free area shuttle
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A free area shuttle is offered as well.
Free WiFi, comfy beds
The 205 guestrooms have TVs with cable channels and offer free WiFi and pillowtop beds. Other amenities include room service, coffee/tea makers, and hair dryers.
Mar 23, 2021 by FOM
Thank you for staying with us, we hope you enjoyed your stay. Hope to see you again in the future.
Mar 13, 2020 by Jasmine
Thanks for rating our hotel!
Mar 13, 2020 by Jasmine
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Mar 2, 2020 by Jasmine
I apologize about the issue you encountered during your stay. Please rest assured that we have addressed the situation to ensure it is solved.
Feb 16, 2020 by Jasmine
We do have a happy hour Monday - Friday from 3 PM - 5:30 PM. I apologize about the room placement. Rooms are not assigned until day of arrival, and we must have knowledge of your preference to accommodate requests.
Feb 14, 2020 by Jasmine
Thank you for rating our hotel.
Nov 12, 2019 by Jasmine
Thank you for taking the time to write us a review! We are glad you enjoyed your visit with us and look forward to your next stay!
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
The following facilities are closed on Sunday and Saturday:
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13079 square feet (1215 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel. A free area shuttle within 5 miles is available. Parking is available for a fee. This 3.5-star Cleveland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel offers 205 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2016.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 10:00 AM.
Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.