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4.3 out of 5

"I Love that it was really close to the casino within a four minute walk and all the other bars and nightlife we’re all within a six minute walk, The v ... " More

By a verified traveler on Fri 30 Sep 2022

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Hotel Description

Hotel near Progressive Field in Cleveland

Heart of Cleveland

A stay at this Downtown Cleveland hotel places you within half a mile (1 km) of Progressive Field and 2 miles (3 km) of Rock and Roll Hall of Fame. The Corner Alley and East 4th Street are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.

Room, Accessible, Non Smoking (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$126* Per night/room Dec 6 - Dec 7

Room, 1 King Bed with Sofa bed, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Express Cleveland Downtown, an IHG Hotel ratings based on 36 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Cleveland Downtown, an IHG Hotel

Everyone (15) Couples (4) Family (9)
5 out of 5
I Love that it was really close to the casino within a four minute walk and all the other bars and nightlife we’re all within a six minute walk, The valet service was amazing 24 hours In-N-Out privileges really made it easy and very convenient

Posted by on Sep 30, 2022

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5 out of 5
We could not have had better accommodations. The staff were very friendly and personable! We loved the room with the high ceilings ! The mezzanine was wonderful with the best food.

Posted by on Sep 28, 2022

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3 out of 5
The Hotel is in an old building, so many of the amenities are older of course. In general, that's not a problem, but our AC and TV didn't work in our room. The staff was nice once you found someone at the front desk. Much of the time, there was no one there.

Posted by on Aug 31, 2022

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1 out of 5
Worst hotel experience I have ever had. Showed up at 4 to check in (when both the website and multiple signs say that is the check in time) and was told our room wasn’t ready yet. At 5pm my room still wasn’t ready and there was no estimated time of when it would be ready. I was in town with my 14 year old for a concert so I had to leave with all my things to be able to get to the concert on time. At 6pm I received a phone call from the hotel asking if I still planned on checking in. I said yes and that I would be back as soon as the concert was over. The man at the desk also confirmed that I still wanted a two bed room. At 7pm I received another phone call from the hotel but I was in the middle of the concert so I couldn’t answer. When I was able to listen to the voicemail I was told that I no longer had a room at the hotel. They “oversold” and had to relocate us. So somehow a room that I booked back in March/April was now gone. Luckily by the time we were able to get across town to the new hotel, the staff there was very nice and accommodating. I would not recommend this holiday inn express to anyone.

Posted by on Aug 19, 2022

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5 out of 5
Hotel was very nice. The breakfast buffet was amazing, I’ve never had a continental breakfast at a hotel like that before! Would definitely recommend

Posted by on Jul 16, 2022

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5 out of 5

Posted by on Jul 15, 2022

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4 out of 5

Posted by on Jun 22, 2022

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1 out of 5

Posted by , from Salinas on May 18, 2022

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4 out of 5
It was in a good location for where I wanted to be.

Posted by on Apr 30, 2022

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5 out of 5
I liked the classic setting with modern updates. The breakfast offerings were above expectations. The staff I encountered were friendly. I didn't like the shower set up, since the curtain didn't go all the way to the bottom and I ended up with water all over the floor.

Posted by , from MAPLE GROVE on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by Front Desk Manager

Thank you for the review. We appreciate your business. We look forward to your next visit.

About the Holiday Inn Express Cleveland Downtown, an IHG Hotel

Location 629 Euclid Ave, Cleveland, OH 44114

Property Features

WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 4577 square feet (425 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Holiday Inn Express Cleveland Downtown, an IHG Hotel. Parking is available for a fee. This Cleveland hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 15 levels
  • 4577 sq ft of conference space
  • 425 sq m of conference space
  • Built in 1894
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (1.7 km / 1 mi)
  • Metro station: Tower City-Public Square Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express Cleveland Downtown, an IHG Hotel offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels. Bathrooms include showers. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 29.00 per night (in/out privileges)
  • Service fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Cleveland Downtown
  • Holiday Inn Express Hotel Cleveland Downtown
  • Holiday Inn Express Cleveland Downtown Hotel
  • Holiday Inn Cleveland Downtown
  • Holiday Inn Express Cleveland Downtown Hotel Cleveland
  • Holiday Inn Express Cleveland Downtown Ohio
  • Holiday Inn Express Cleveland Ohio

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.