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Crowne Plaza Chicago West Loop by IHG

Property class: 3.5
3.5-star hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

A multi-story hotel with a prominent sign reading "Crowne Plaza."
A hotel room with a sofa, a small table with a bottle and glasses, a bed with a white comforter, and a view of the city through a window with curtains.
A modern restaurant with round tables and booths, a high ceiling with exposed beams, and a brick accent wall with the text "RVE DELTA".
A spacious lobby with a seating area, a reception desk, and a large screen.
A spacious lobby with high wooden pillars, a seating area with sofas and a bench, a fire feature, and a modern design.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(72 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a chair, and a telephone.

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

A hotel room with a large bed, a desk, a chair, a desk lamp, and a window with curtains.

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a sofa, a desk with a lamp, and a view of the outdoors.

Standard Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(154 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

A hotel room with two beds, a TV on a cabinet, a lamp, and a wall-mounted artwork.

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

A hotel room with a large bed, a desk with a computer, a TV, and a seating area with a chair and ottoman.

Standard Room, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Accessible

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a window with curtains.

Junior Suite, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

HOUSE WITH DOUBLE BED

  • Sleeps 8
  • Free WiFi

HOUSE KING SIZE BED

  • Sleeps 8
  • Free WiFi

View all photos for 2 Double Beds Standard Balcony

A hotel room with two beds, a sofa, a nightstand, a lamp, and a window with curtains.

2 Double Beds Standard Balcony

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Exterior

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find University of Illinois Chicago and Willis Tower. Chicago Riverwalk and Millennium Park are also within 2 miles (3 km).

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Chicago Riverwalk - 14 min walk - 0.8 miles
  • Credit Union 1 Arena - 16 min walk - 0.9 miles
  • Merchandise Mart - 17 min walk - 0.9 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Trivoli Tavern - ‬6 min walk
  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Bonyeon - ‬6 min walk
  • ‪La Josie - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel near Chicago Riverwalk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

  • 398 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Pet friendly
  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 57 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 57.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

How close is Crowne Plaza Chicago West Loop by IHG to the airport?

Crowne Plaza Chicago West Loop by IHG is 10.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Aug 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Aug 30, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chicago West Loop by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Chicago West Loop by IHG.

How close is Crowne Plaza Chicago West Loop by IHG to the beach?

This hotel is 8.3 mi (18-min drive) from Oak Street Beach and 3.9 mi (19-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Crowne Plaza Chicago West Loop by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Chicago West Loop by IHG, but buffet breakfast is offered for a fee of between USD 22.00 and 40.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Chicago West Loop by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min drive) is nearby.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Crowne Plaza Chicago West Loop by IHG?

Free parking is not available at this hotel. Self parking is available for USD 57.00 per day.

Does Crowne Plaza Chicago West Loop by IHG have a pool?

Crowne Plaza Chicago West Loop by IHG does not have a pool.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant?

Crowne Plaza Chicago West Loop by IHG is home to Rye Deli & Drink, which features American cuisine.

Does Crowne Plaza Chicago West Loop by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Chicago West Loop by IHG to downtown Chicago?

Crowne Plaza Chicago West Loop by IHG is 0.9 mi away from Chicago.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1637 out of 2514 reviews
Rating 8 - Good. 520 out of 2514 reviews
Rating 6 - Okay. 199 out of 2514 reviews
Rating 4 - Poor. 78 out of 2514 reviews
Rating 2 - Terrible. 80 out of 2514 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, clean room, close to our destination.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, with shops nearby.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, exceptionally friendly staff, great location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were incredibly nice!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Shania

Liked: Cleanliness, staff & service, amenities
Very smooth stay would come back and stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were clean and well maintained, parking was extremely convenient, and the hotel is well located in the loop.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean room, great staff, excellent service at the restaurant
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and easy parking. Enjoyed my stay and would book again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old looking hotel, but well updated on the inside and a helpful, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rosita L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay and the hospitality. Th hotel is close to everything and I walked everywhere.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Andy Protopapas

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location in Greektown close to Downtown attractions and close to medical district.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful and responsive staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Umadevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest hotel staff ever
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 12o'clock check out was wonderful and staff very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kayloni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest and cleanest hotels that I ever stayed at. Most of the staff was very helpful and nice , I'd definitely return !!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! the staff, the room, breakfast... Was a little noisy the 2nd time I stayed but overall I enjoyed my stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Seronda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean the staff was really friendly parking was a little high but allowed in and out privileges .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and friendly. Our room was very clean and quiet. We will definitely be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional, friendly & helpful staff Clean rooms Great restaurant in hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2026