Crowne Plaza Chicago West Loop by IHG

3.5 star property
3.5-star hotel near Chicago Riverwalk

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago West Loop by IHG

A multi-story hotel with a prominent sign reading "Crowne Plaza."
A spacious lobby with a seating area, a reception desk, and a large screen.
A spacious lobby with high wooden pillars, a seating area with sofas and a bench, a fire feature, and a modern design.
A modern restaurant with round tables and booths, a high ceiling with exposed beams, and a brick accent wall with the text "RVE DELTA".
A hotel room with a sofa, a small table with a bottle and glasses, a bed with a white comforter, and a view of the city through a window with curtains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
25 South Halsted Street, Chicago, IL, 60661
  • Place, University of Illinois Chicago
    ‪9 min walk‬
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(68 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds (High Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(147 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Suite, 1 Bedroom (High Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

HOUSE WITH DOUBLE BED

  • Sleeps 8
  • Free WiFi

HOUSE KING SIZE BED

  • Sleeps 8
  • Free WiFi

2 Double Beds Standard Balcony

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find University of Illinois Chicago and Willis Tower. Chicago Riverwalk and Millennium Park are also within 2 miles (3 km).

What's nearby

  • University of Illinois Chicago - 9 min walk - 0.5 miles
  • Willis Tower - 13 min walk - 0.7 miles
  • Chicago Riverwalk - 14 min walk - 0.8 miles
  • Skydeck Ledge - 14 min walk - 0.8 miles
  • Merchandise Mart - 17 min walk - 0.9 miles

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Bonyeon - ‬6 min walk
  • ‪Green Street Smoked Meats - ‬5 min walk
  • ‪Mr. Greek Gyros - ‬4 min walk
  • ‪Omakase Yume - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

3.5-star hotel near Chicago Riverwalk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

  • 398 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 57 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 57.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Frequently asked questions

How close is Crowne Plaza Chicago West Loop by IHG to the airport?

Crowne Plaza Chicago West Loop by IHG is 10.6 mi (30-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Chicago West Loop by IHG?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop by IHG on Aug 20, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Chicago West Loop by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Chicago West Loop by IHG.

How close is Crowne Plaza Chicago West Loop by IHG to the beach?

This hotel is 3.9 mi (19-min drive) from North Avenue Beach and 8.3 mi (18-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does Crowne Plaza Chicago West Loop by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Chicago West Loop by IHG, but buffet breakfast is offered for a fee of between USD 22.00 and 40.00 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Chicago West Loop by IHG?

No, there is no casino at this hotel, but Bally's Casino Chicago (3-min drive) is nearby.

What time is check-in at Crowne Plaza Chicago West Loop by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Crowne Plaza Chicago West Loop by IHG?

Free parking is not available at this hotel. Self parking is available for USD 57.00 per day.

Does Crowne Plaza Chicago West Loop by IHG have a pool?

Crowne Plaza Chicago West Loop by IHG does not have a pool.

Does Crowne Plaza Chicago West Loop by IHG have a restaurant?

Crowne Plaza Chicago West Loop by IHG is home to Rye Deli & Drink, which features American cuisine.

Does Crowne Plaza Chicago West Loop by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Chicago West Loop by IHG to downtown Chicago?

Crowne Plaza Chicago West Loop by IHG is 0.9 mi away from Chicago.

Crowne Plaza Chicago West Loop by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1594 out of 2430 reviews
Rating 8 - Good. 506 out of 2430 reviews
Rating 6 - Okay. 181 out of 2430 reviews
Rating 4 - Poor. 73 out of 2430 reviews
Rating 2 - Terrible. 76 out of 2430 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were incredibly nice!
Stayed 2 nights in May 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, exceptionally friendly staff, great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and easy parking. Enjoyed my stay and would book again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful and responsive staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking; great staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional, friendly & helpful staff Clean rooms Great restaurant in hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfortable bed good views of the city
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Clean room and lovely staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Parking was easily accessible, convenient, and safe.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great and friendly staff and the breakfast was very fillling!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CATHERINE

Yes siree...fresh, delicious, great selection, and well presented.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, friendly staff, good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emergency booking, staff and room was exactly what I needed
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gelissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and very wonderful staff!!! We will be back
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice with comfortable beds. Check in was great with friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds were comfortable. We enjoyed our stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, beds and pillows super comfortable. We appreciated the location being very convenient to restaurants, shops and live music.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is very pricy but otherwise it’s a very nice place. staff is always lovely, rooms are always clean, beds are always comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shanita

Liked: Cleanliness, property conditions & facilities
Staff nice and the hotel was beautiful
Stayed 3 nights in Nov 2025