Premium Room, 2 Queen Beds
Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$96 per night
ADVERTISING SPONSORED LISTING
Red Lion Hotel St Louis City Center
S 14th St,
St. Louis,
MO
1-855-201-7819
"Very comfortable, in the center of the City, close to everything. " More
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Red Lion Hotel St Louis City Center ratings based on 71 Verified Reviews
Room cleanliness
3.5 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
3.0 out of 5.0
Guest reviews for Red Lion Hotel St Louis City Center
Hotel is dated. Carpets in halls need attention. The toilet in our room kept running. I felt like we were missing towels. Since we were only there one night I let it go. Very convenient for concert across the street st arena.
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Comment from Hotel Management
Oct 17, 2018 by General Manager
Dear Dena, On behalf of our team, thank you for joining us during your recent trip to the area. We were delighted to learn that our prime location was convenient for the concert, but we're saddened to learn the facilities didn't fully meet your preference. We've shared your comments with the team so they can quickly address any concerns, and we look forward to delivering the exceptional experience we're known to provide when your travels bring you back our way. Thanks again for your feedback, and happy travels!
Beautiful old hotel, it was a perfect location. It was walking distance to our event and dining.
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Comment from Hotel Management
Oct 9, 2018 by General Manager
Dear Christina, Your lovely compliments on Red Lion Hotel St. Louis City Center are highly appreciated! We're delighted you found our hotel visually appealing and ideally located for your plans around town. Allow us to call you our guest again on a future trip to the area!
Overall stay was great! Recommendations; Add another valet attendant during high volume times, It took me over 20 minutes to get my car on Sunday morning, as a result I missed holy mass and had to go to another mass later.
Have the maids come after check out time, they woke me early on Monday morning. Did not see a Do not disturb sign.
The bathroom needs a vent or fan to exhaust the shower steam.
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Comment from Hotel Management
Sep 18, 2018 by General Manager
Dear Julia, Thank you so much for your helpful feedback, we love it when our guests take the time to write a review. We're happy to hear that overall you had a great experience with us. We're sorry about the delay you encountered with our valet service, and apologize for any inconvenience caused by the early housekeeping service. We'll pass your suggestions along to the appropriate member of our staff. We truly appreciated the chance to be your host and would love to serve you again whenever you return to the area.
Wouldn't sleep there
Pros:
It was close to Scott Trade center where the concert we went to see was located.
Cons:
Clean your hotel, put brighter lights in so you can see what you are cleaning and don't bill me for things I didn't charge to my room.
Location:
You don't want to stray too far, there were vagrants camped out all around he hotel.
There was food waste in the halls. The room was really dark. There was some sort of disgusting substance on the wall by the bed that smelled and there was large amounts of dust/hair/dirt in the corners by the bed. There as a long line to check into the hotel due to staff slowness, manager and assistant manager just watched clerks instead of helping customers waiting in line. In general the place was just dirty and parts of the hotel were in disrepair, like the elevator wasn't working properly and the fountain in the hotel wasn't filled with water.
They also charged us $50 for incidentals, an actual charge to our card instead of just an approval. Supposedly they do this and then refund the money later however I have yet to see any refund issued and it has been four days. We stay places often enough and most places put through an authorization on your card but then only charge you if anything was charged to your room. I'm guessing they are collecting interest on my money while I wait.
After the concert was over instead of staying in the dirty dark room we immediately checked out and went home.
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NOT PLEASED
THIS HOTEL HAS GONE DOWN HILL. VERY BAD. I BOOKED A ROOM ON 4/6/18. STAINS ON ALL THE WALLS IN MY ROOM. STAINS ON THE CARPET AND FURNITURE. LET OUT COUCH WAS DISGUSTING. MY FAMILY AN I ENDED UP LEAVING. THEY CHARGE YOU FOR EVERYTHING. PARKING IS $25 PER DAY. WHAT A RIP OFF. THEY CHARGE YOU $20 PER DAY IF YOU WANT A MICROWAVE IN YOUR ROOM. AND NO COVERS OR SHEETS FOR THE LET OUT COUCH. I WOULD NOT RECOMMEND THIS DUMP TO ANYONE.
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Not good
Started off when we arrived we had to wait an hour to park because they let the public park there for a concert leaving people that actually were staying at the hotel with no place to park. I finally walked down the road while my wife was in line to park just so I could get checked in. Get up to check in at 630 pm and we were told rooms weren't ready. Keep in mind I booked this room months ago. The concert started at 7. Once I finally was able to get up to my room and shower it was already 715. Missed the first hour of the show. After the concert people were so loud in the lobby and on our floor I actually had to complain. Someone puked all over a trash can by the elevator and it was still there the next morning when we left. We've stayed here many times but this may be the last. Was very disappointed in the service and quality.
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I loved it
Very comfortable, in the center of the City, close to everything.
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Only plus is location
Second stay at hotel, first stay involved a night time blackout that hotel didn't care about the inconvenience. Location by Scottrade was key in decision to stay again. Disappointed in several areas, parking went up 25%, elevators worked occasionally, ice maker and vending machine on floor were out of order, hallways smelled like smoke(legal & not), and visible debris on floor in room. Staff was friendly.
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Nasty rooms and unpleasant management. I would tell anyone to stay there
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Close to downtown but that's it
Stayed here 4 days. I generally like older quirky hotels and dont mind if things are dated but I do mind if its not clean in general. Lobby looked awesome but as soon as you left there nothing looked thoroughly cleaned. Carpet stained, not vacuumed well, walls in room filthy, and bed box spring had issues. Rooftop lounge area best part of this hotel but even that was dirty. No matter what they will charge you, not put a hold for, 200 bucks for security deposit even if entire bill is paid in advance. Seems high to me and I complained about it. Due to location of location on street parking is really not an option so that 17 bucks a day also. Overall not worth the money. Wouldnt stay again.
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About the Red Lion Hotel St Louis City Center
Location 400 S 14th St, St. Louis, MO 63103Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
- Microwave (on request)
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Parking
Self parking (surcharge) , Valet parking (surcharge)
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