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"The staff was great and the facility was nice but the 2 nights we were there we kept getting woken up by 2 different neighbors. I even had to call one ... " More

By a verified traveler on Sun 14 Aug 2016

Hotel Description

3.5-star hotel near America's Center Convention Complex

Downtown St. Louis stay

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find America's Center Convention Complex and Dome at America’s Center. Old Courthouse and Anheuser-Busch Brewery are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 293 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include minibars, room service, and coffee/tea makers.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96 per night

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn St. Louis - Downtown Conv Ctr ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn St. Louis - Downtown Conv Ctr

Everyone (7) Family (3)
4 out of 5
Staff was friendly and willing to help, rooms were clean, food at bar/grill was good

Posted by on May 27, 2019

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4 out of 5
Everything was nice! It was late when I arrived & I did not have time to enjoy your nice hotel!

Posted by on Apr 24, 2019

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5 out of 5
Staff is great, nice rooms and very convenient.Woll definitely stay here again

Posted by on Apr 23, 2019

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5 out of 5
The food in the restaurant was great! The room was spacious and clean. Although it was nice to have a pool, the pool area was usually very busy, loud, water was cloudy and there is no hot tub.

Posted by on Apr 1, 2019

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5 out of 5

Posted by on Mar 14, 2019

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5 out of 5
Good. Only bad thing is I had to pay for parking. Room was clean and staff was very friendly.

Posted by on Feb 1, 2019

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2 out of 5

Downtown business-oriented hotel?

Pros: Friendly staff, the hotel was reasonably clean and well maintained, nice room.
Cons: More dining choices; perhaps some kind of delivery service from area restaurants, more staff in all areas, add valet parking, add a hotel shuttle.
Location: The location is almost "iffy" even if it isn't there yet. The area for a large radius around the Convention Center is quite run down and intimidating.
From start to finish: We came to St. Louis for a family wedding on Friday afternoon 10/07/16. It was surprising that there was no valet parking at this hotel right next to the Convention Center. The guest parking was adequate, but poorly lit and a bit scary at night walking to the hotel from the parking garage, especially since the hotel adds a $15.00 daily parking charge to your bill. The view out of our window was of a concrete wall that was part of the hotel building, which blocked any view of anything, and a fair portion of the sky as well. The Internet access was undependable and very slow; too slow for business purposes, which would be a good enough reason to never book a stay there even for leisure travel. High speed, reliable Internet access is mandatory in this age even for daily personal use. We were out of our room from 12:00 PM to 6:00 PM on Saturday 10/08/16, and when we returned the room had not been serviced; beds unmade, etc. I think that 6 hours during the middle of the day is enough time for Housekeeping to get to a guest room. Finally, on Sunday 10/09/16 we ordered a pot of coffee from Room Service at 9:45 AM. At 10:20 AM the coffee had not arrived so we called again to ask about the coffee and the employee apologized and said that there would be no charge for the order and that our coffee would be delivered momentarily. We finished packing and left the room at 11:00 AM without ever getting our Room Service order. It seemed that the hotel was understaffed.

Posted by , from Colorado on Oct 10, 2016

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4 out of 5

Great hotel but thin walls

The staff was great and the facility was nice but the 2 nights we were there we kept getting woken up by 2 different neighbors. I even had to call one night

Posted by on Aug 14, 2016

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4 out of 5

Very comfortable and quiet

Hotel staff were on top of every detail. I felt like the only guest they had to attend to. Everything that I expected and more. Welcomed rest after a long trip! Holiday Inn has always been my favorite and this Inn did not let me down.

Posted by , from philadelphia, ms on Jun 14, 2016

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4 out of 5

Nice hotel centrally located in the downtown area.

Welcoming staff, very clean room, super comfy beds and pillows.

Posted by , from Chicago on May 15, 2016

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About the Holiday Inn St. Louis - Downtown Conv Ctr

Location 811 N 9th Street, St. Louis, MO 63101

Property Features

Holiday Inn St. Louis - Downtown Conv Ctr offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Holiday Inn St. Louis - Downtown Conv Ctr also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star St. Louis hotel is smoke free.

  • 293 guestrooms or units
  • 5 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Cabanas by the pool (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (22.7 km / 14.1 mi)
  • Train station: St. Louis Gateway Station (2.4 km / 1.5 mi)
  • Metro station: Convention Center Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn St. Louis - Downtown Conv Ctr offers 293 air-conditioned accommodations with minibars and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 10.95 per person (approximately)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Nearby parking fee: USD 15.00 per 24 hours
  • Late check-out fee: USD 35.00 (subject to availability)
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Plaza Hotel St. Louis Downtown/At Convention Center
  • Ramada Plaza St. Louis Downtown/At Convention Center
  • Holiday Inn St. Louis Downtown Conv Ctr Hotel
  • Holiday Inn Conv Ctr Hotel
  • Holiday Inn St. Louis Downtown Conv Ctr
  • Holiday Inn Conv Ctr

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.