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"staff friendly; coffee maker and lamp broken " More

By a verified traveler on Wed 27 Jul 2022

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Hotel Description

Hotel perfectly located for exploring Woodson Terrace

Woodson Terrace stay

Your stay at this Woodson Terrace hotel places you within 6 miles (10 km) of Blanche M. Touhill Performing Arts Center and Museum of Transportation. SSM Health Rehabilitation Hospital and Holocaust Museum are also within 6 miles (10 km).

Free airport shuttle

This hotel doesn't skimp on freebies - guests have free WiFi and a free airport shuttle. Business travelers can take advantage of the express check-out. A restaurant, a 24-hour front desk, and free newspapers are also provided.

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$63* Per night/room Oct 9 - Oct 10

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn St. Louis Airport Hotel ratings based on 39 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn St. Louis Airport Hotel

Everyone (18) Couples (6) Family (12)
2 out of 5
Pretty bad shape

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 3, 2023 by Quality Inn St. Louis Airport Hotel

It was a pleasure having you stay with us, Kirk.

4 out of 5

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 22, 2023 by Quality Inn St. Louis Airport Hotel

Thank you for taking the time to review your stay. I’m so glad to hear that our staff were able to make your experience with us a memorable one. I will pass on your rating to our team! If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here.

2 out of 5
This location is safe given its airport proximity and that’s it.

Posted by on Feb 26, 2023

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Comment from Hotel Management

Feb 26, 2023 by Quality Inn St. Louis Airport Hotel

Thanks for the feedback. We appreciate your business.

1 out of 5
DO NOT STAY HERE !!! This building needs to be condemned !! Mold on ceiling. Buckling ceilings Deep soiled carpets. Strong, heavy marijuana smell through ENTIRE building. Window blinds caked in thick dark substance. Heavy base car music, loud talking at 2:00 am in parking lot. Heater stuck on high, won’t turn off causing extreme heat in room Bathroom sink had hair shavings in sink. Shower floor slimy, slippery. This property has the nerve to require an additional $100 security deposit !!??? In case I cases damage to the moldy walls ???

Posted by on Dec 31, 2022

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Comment from Hotel Management

Dec 31, 2022 by Quality Inn St. Louis Airport Hotel

While we appreciate your feedback, Mary, we are disappointed that you did not let us know that you were unhappy. If you don't tell us we can't do anything about whatever issue you may have. Thank you for your business and we hope you will consider staying with us again in the future.

3 out of 5
Well woren

Posted by on Oct 29, 2022

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Comment from Hotel Management

Oct 31, 2022 by Quality Inn St. Louis Airport Hotel

Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2 out of 5
Room was sticky and smelled like mildew. Carpet was damp. Bed was missing the blanket??? We had a top sheet and very thin bedspread, but no actual blanket. We tolerated it because we only had a ~6 hour stay due to an early flight, but would not recommend based on cleanliness and comfort. Staff was friendly and helpful.

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by Quality Inn St. Louis Airport Hotel

Thank you for your feedback. I am sorry we did not provide you with a satisfactory stay. I have noted your comments and will send them to the General Manager for their review and if necessary we will be taking appropriate action to prevent these issues for our future guests.

3 out of 5
staff friendly; coffee maker and lamp broken

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 29, 2022 by Quality Inn St. Louis Airport Hotel

Thank you for your feedback. We have shared your concerns with the General Manager for their review. We hope to welcome you back again, Chris.

1 out of 5
The floors in the room were always wet. The shuttle told my 3 guest that his van was full and he would be back but he never showed up and they walked to Quality Inn! I AM NOT HAPPY ABOUT THEM BEING ABANDONED AT THE AIRPORT. This was their 1st trip from Minnesota to Missouri and Quality Inn was not hospitable and made all of us feel unsafe. The dead bolt on the door would not lock, the pool had not been drained or swam in for god knows how long, no elevator,the room smelled moldy all this and more for $133 per night? NEVER AGAIN. Way too expensive for a crappie motel. Oh yeah and NO COFFEE in the room and only Decaf in the lobby. I should have used my free comp rooms at the Casino. Would have been a WHOLE lot better.

Posted by on Jun 13, 2022

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Comment from Hotel Management

Jun 13, 2022 by Quality Inn St. Louis Airport Hotel

Thank you for reviewing your recent stay while you were here on a vacation. We are sorry we fell short of your expectations during your visit. We hope you will consider staying with us again so we might serve you better in the future.

4 out of 5
Staff works hard but old furniture, carpet. Disrepair.

Posted by on Mar 23, 2022

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Comment from Hotel Management

Mar 24, 2022 by Quality Inn St. Louis Airport Hotel

It is a pleasure to read your review of the Quality Inn St. Louis Airport Hotel. We are thrilled that you enjoyed your stay with us overall! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.

1 out of 5
No pool no gym no breakfast no bus to airport pay to park in motel

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Quality Inn St. Louis Airport Hotel

We apologize for your frustration. Thank you, Stephen, for being our guest. We hope to have another opportunity in the future to serve you better.

About the Quality Inn St. Louis Airport Hotel

Location 10232 Natural Bridge Rd, St. Louis, MO 63134

Property Features

There's a restaurant on site. Public spaces have free WiFi. A roundtrip airport shuttle is free at scheduled times. The business-friendly Quality Inn St. Louis Airport Hotel also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. Smoking is allowed in designated areas at this St. Louis hotel.

  • 1 building
  • 137 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Quality Inn St. Louis Airport Hotel offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Golden Pancake - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Service fee: USD 3.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7 per day
  • Uncovered extended parking fee: USD 7.00 per day
  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn St. Louis Airport Hotel
  • Quality St. Louis Airport
  • St. Louis Airport Quality Inn
  • Quality Inn St Louis Airport
  • Quality Inn St. Louis Airport Hotel Hotel
  • Quality Inn St. Louis Airport Hotel St. Louis
  • Quality Inn St. Louis Airport Hotel Hotel St. Louis

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.