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"Great hotel, next to historic area, shopping & restaurants. " More

By a verified traveler on Sun 17 Jun 2018

Hotel Description

Hotel near Castillo de San Marcos in St. Augustine

City center stay

At this St. Augustine Historic District hotel, you'll be well placed to visit Castillo de San Marcos and Cathedral Basilica of St. Augustine, both within a 5-minute walk. Lightner Museum and Flagler College are also within half a mile (1 km).

Business services

An outdoor pool, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Sep 23 - Sep 24

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Bayfront ratings based on 35 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Bayfront

Everyone (17) Couples (3) Other (1)
4 out of 5
Great location. Rooms appeared freshly renovated. Only problem was I apparently pressed the wrong button (8 buttons to choose from all the same size and shape tucked in an unlit corner of the room) on the programmable thermostat and no one could figure out how to bring it back to life. When I called they said the instructions were currently in the hands of another guest who was trying to solve the same problem. I don't know what happened to the other guest, but they ended up moving me to another room at 10:30 in the evening. The new room had an older but more understandable AC interface. I would recommend, just be careful with those buttons. :)

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Hotel Management

Thank you for staying with us, we are striving to make improvements and appreciate your patience. Please come see us again when in Florida.

5 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by Mary J

Thank you for letting us know about your stay. We are glad that your stay was enjoyable and we look forward to seeing you again in the future. Hotel Manager

5 out of 5
Great location to walk to everything. Friendly and helpful staff.

Posted by on May 2, 2019

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Comment from Hotel Management

May 2, 2019 by Sheri

Thank you for letting us know about your stay. We are glad that your stay with us was enjoyable and we look forward to seeing you again in the future. Hotel Manager

4 out of 5
The rooms are very small and the pillows are terrible. Other then that a great place

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 7, 2019 by Bayfront

Sorry our facility did not meet your expectations, we do hope you will give us another chance next time you are in Florida. Saint Augustine is beautiful!

3 out of 5
Good location. Small room and bathroom. Terrible parking lot and a daily fee.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 4, 2019 by Bayfront

Thank you for staying with us in the heart of downtown Saint Augustine. We sincerely hope you will stay with us again when visiting Florida. It is a beautiful and quaint city!

5 out of 5
Great location. Close to everything. The staff was very friendly and helpful.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Hotel Manager

Dear Guest Thanks for choosing our hotel. I'm so pleased to see our staffs helped in making your visit a memorable one and our location was convenient. Glad it served your purpose of the stay, as our hotel is close to a lot of places. I'm so happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely Hotel Manager

4 out of 5

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 31, 2018 by Hotel Manager

Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

5 out of 5

Enjoyed our stay

Pros: Location
Location: History, shopping & restaurants
Great hotel, next to historic area, shopping & restaurants.

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jun 18, 2018 by Bayfront

We are glad you enjoyed your stay with us at Best Western! Please come back and stay with us again.

3 out of 5

Good hotel in the heart of historic St. Augustine.

Overall a good hotel. Probably the smallest hotel room I've ever had but it was clean and a great location. We parked when we arrived and walked everywhere which was a huge plus. Parking is tough to find so it was nice to be close to everything. The bathroom was tiny but clean. Older, small toilet. Bed was fairly comfortable but the blanket was old and very rough feeling. They need to get rid of those asap. Office staff were very nice and the housekeeping staff were very courteous and friendly when we encountered them. We would likely return there but I do believe the price is a little high considering the limited accommodations.

Posted by , from Orlando, FL on Jul 10, 2017

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3 out of 5

Location location location

Rooms were over priced b/c of location I guess !!! Parking was a challenge. Overall we enjoyed our time there !!!

Posted by on Mar 11, 2017

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Bayfront. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 59 guestrooms or units
  • 2 levels
  • 2 buildings
  • Coffee shop
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (83.1 km / 51.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Bayfront offers 59 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 35.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit card or cash for all onsite purchases, including incidentals. Guests unable to provide a valid credit card will need to provide a cash deposit of $250. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 35.00 per stay
  • Pet fee: USD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Bayfront
  • Best Western Bayfront Inn
  • Best Western Bayfront Inn St. Augustine
  • Best Western Bayfront St. Augustine
  • Best Western Bayfront Hotel St. Augustine
  • Best Western Bayfront Hotel
  • Monterey Hotel Saint Augustine
  • Monterey Motel Saint Augustine

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.