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Best Western Springfield West Inn

2.5 star property
Hotel near Connecticut River in West Springfield

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
Free daily continental breakfast
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Connecticut River
    ‪6 min walk‬
  • Place, Big E
    ‪6 min walk‬
  • Place, Veterans Field
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Work Desk, Mini Fridge

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

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Quality Inn West Springfield

West Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,020 reviews
$86 nightly
The price is $99
Dec 22 - Dec 23
Total with taxes and fees
Quality Inn West Springfield

About the neighborhood

West Springfield

In West Springfield .A stay at this hotel places you within half a mile (1 km) of Connecticut River and 3 miles (5 km) of Eastern States Exposition. Baystate Medical Center and MassMutual Center are also within 3 miles (5 km).

What's nearby

  • Connecticut River - 6 min walk - 0.4 miles
  • Big E - 6 min walk - 0.4 miles
  • Veterans Field - 11 min walk - 0.6 miles
  • Majestic Theatre - 18 min walk - 1.0 mile
  • West Springfield Town Hall - 19 min walk - 1.0 mile

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Wood-N-Tap - ‬2 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River in West Springfield
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Check-in/check-out kiosk
Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,020 reviews
$86 nightly
The price is $99
Dec 22 - Dec 23
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

How close is Best Western Springfield West Inn to the airport?

Best Western Springfield West Inn is 13.8 mi (24-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Dec 21, 2025 start from $93.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Springfield West Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Springfield West Inn.

How close is Best Western Springfield West Inn to the beach?

This hotel is 13.5 mi (22-min drive) from Babbs Beach and 13.9 mi (17-min drive) from Haviland Pond Beach. Don't forget your sunscreen!

Does Best Western Springfield West Inn offer free breakfast?

Best Western Springfield West Inn offers free continental breakfast every day.

Is there a casino at Best Western Springfield West Inn?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Springfield West Inn?

This hotel offers free self parking.

Does Best Western Springfield West Inn have a pool?

Best Western Springfield West Inn does not have a pool.

Does Best Western Springfield West Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Springfield West Inn to downtown West Springfield?

Best Western Springfield West Inn is 0.9 mi away from West Springfield.

Reviews

Best Western Springfield West Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 325 out of 1002 reviews
Rating 6 - Okay. 163 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

Reviews

10/10 Excellent

Kristan

Stayed 1 night in Sep 2025

10/10 Excellent

Kathiria

Stayed 1 night in Aug 2025

4/10 Poor

John

Disliked: Staff & service
They didn't make the rooms if you don't ask.
Stayed 4 nights in Aug 2025

4/10 Poor

nicholas

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

The A/C machine kept making loud sounds even though turned off. When you entered the hotel smelled musty. Showerhead not operating properly
Stayed 1 night in Aug 2025

4/10 Poor

Julien

Stayed 1 night in Jun 2025

6/10 Okay

stephen

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
My room was comfortable and clean
Stayed 6 nights in Aug 2025

8/10 Good

Gerardo, West Roxbury

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I like this hotel very clean however the only negatives I would say was the elevator was not working but was fixed quickly and the other would be toilet was dirty but happy to stay at this hotel and will star again
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

douglas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights From check in to breakfast everything was as great
Stayed 4 nights in Aug 2025

4/10 Poor

John

Stayed 2 nights in Aug 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice affordable play to stay

Had a good stay here. Only disappointment was when i went to use the clothes washers for my extended stay. Front desk couldn't supply quarters and the vending machine with detergent was empty. Otherwise, no issues, I would stay there again as it is a good value. Breakfast was fine, not fancy but certainly sufficient. Well attended to by staff during the breakfast hours and clean. Front desk staff was all friendly, professional and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

4/10 Poor

Adrian

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
A nice place to stay, clean, smells fresh. Comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Allan

Stayed 4 nights in Jul 2025

8/10 Good

Bryan

Stayed 1 night in Jul 2025

8/10 Good

Nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the facility overall is great, broken things like the refrigerator door in our room (fell out upon opening) worries me as that could come on us for breaking it. It also says about the upkeep of the facility. Usually Best Western are good, so was this. Breakfast could be little better, but can’t really compare to other hotels in the area. Overall, for a good price, I’ll recommend this facility anyway.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The person on the desk was able to change room assignment to adjoining rooms. He also offered bottles of cold water to take up to rooms. I forgot a pillow after check out and was able to send someone to see if still there. Staff went to room and found it! Yay.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Once and easy check in, hotel was under construction but did not realize it without the notices around. Hotel smelled clean when first entering and throughout the hallways. I was pleasantly surprised to the continental breakfast, lots of options.
Stayed 1 night in Jul 2025

6/10 Okay

ivan

Stayed 4 nights in Jul 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The manager was the rudest man I ever met.Ig I hvonsideted staying there .ad met him earlier I would not of considered staying. He
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be nice after current renovations

Clean hotel, friendly staff! This location is renovating, which is nice to see! Room was spacious enough & clean. Our refrigerator seemed not to be working, but the front desk said upon checkout there is a light switch you’re supposed to turn on when entering the room to make it work….we were never told!! Breakfast was horrible!!! Yogurt machine broken. Coffee broken. Offerings were very “dollar store” and not worth it. We ended up at McDonald’s.
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICK

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place great staff

Stayed 1 night in Jul 2025

4/10 Poor

Rodney

Stayed 1 night in Jul 2025