In West Springfield
You'll find Eastern States Exposition and MassMutual Center within 3 miles (5 km) of this West Springfield hotel. Josiah Day House and Mercy Hospital are also within 3 miles (5 km).
This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and a computer station are also offered.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 53 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.
Apr 6, 2019 by Best Western (West Springfield)
We're sorry for the unpleasant experience. Please give us another chance the next time you're in town :)
Apr 30, 2019 by Best Western (West Springfield)
We apologize for the inconvenience. We did have a sign put up on the ice machine that was Out of Order, which said to use the machine on the third floor. But we apologize for not having mentioned it during check-in. We hope everything else was good enough for you to give us another chance the next time you're in town! :)
Mar 30, 2019 by Best Western (West Springfield)
We're sorry you had to experience this. It's very rare that we come across such a situation, but due to human error, mistakes like these are very possible. We apologize for such an error having taken place at our establishment, but we hope everything else was up to par. We hope you give us another chance the next time you're in town :)
The following facilities will be closed during the summer:
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Springfield West Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Best Western Springfield West Inn also features multilingual staff, laundry facilities, and express check-out. Free self parking is available. This West Springfield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).