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Best Western Springfield West Inn

2.5 star property
Hotel near Connecticut River in West Springfield

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Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪6 min walk‬
  • MGM Springfield
    ‪4 min drive‬
  • Eastern States Exposition
    ‪4 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

In West Springfield .A stay at this hotel places you within half a mile (1 km) of Connecticut River and 3 miles (5 km) of Eastern States Exposition. Baystate Medical Center and MassMutual Center are also within 3 miles (5 km).

What's nearby

  • Big E - 6 min walk - 0.4 miles
  • Baystate Medical Center - 3 min drive - 2.2 miles
  • MGM Springfield - 4 min drive - 2.9 miles
  • Eastern States Exposition - 4 min drive - 2.7 miles
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 3.1 miles

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River in West Springfield
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Seasonal outdoor pool

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,005 reviews
$84 nightly
The price is $96
Jul 20 - Jul 21
Total includes taxes and fees
Quality Inn West Springfield

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

How close is Best Western Springfield West Inn to the airport?

Best Western Springfield West Inn is 13.8 mi (24-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

Does Best Western Springfield West Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Springfield West Inn.

How close is Best Western Springfield West Inn to the beach?

This hotel is 13.5 mi (22-min drive) from Babbs Beach and 13.9 mi (17-min drive) from Haviland Pond Beach. Don't forget your sunscreen!

Does Best Western Springfield West Inn offer free breakfast?

Best Western Springfield West Inn offers free continental breakfast every day.

Is there a casino at Best Western Springfield West Inn?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Springfield West Inn?

This hotel offers free self parking.

Does Best Western Springfield West Inn have a pool?

Best Western Springfield West Inn does not have a pool.

Does Best Western Springfield West Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Springfield West Inn to downtown West Springfield?

Best Western Springfield West Inn is 0.9 mi away from West Springfield.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Stayed 1 night in May 2025

4/10 Poor

Mark

Business traveler
Liked: Cleanliness

Communication breakdown

After changing my reservation the hotel was unaware of the change and was confused why all of my belongings were still in the room following my second night. I'm not sure if the communication breakdown happened on hotels.com's end or the hotel, but it was frustrating to receive a call during the conference that I was attending.
Stayed 3 nights in Mar 2025

8/10 Good

Maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed one night, the service and staff were very good. Plus, the places I needed to go and where I could eat were very close by.
Stayed 1 night in Mar 2025

4/10 Poor

Connie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People were nice at the front desk was the only good thing about it. I wouldn't even shower. Sofa and chairs in the lobby were filthy. Tables had coffee rings on them. Carpet was coming up in the room. Dirty sheets. The curtains were not on right partially down. Looks like a homeless place. Wish I could get my money back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Changwook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good good

Everything is good
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facility. The front desk people were quite nice. The three young ladies that I did meet. I was there 2 days for a wedding. I would definitely recommend that hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here and it’s been great both times.
Stayed 1 night in Mar 2025

6/10 Okay

Nettie, Kennesaw

Liked: Staff & service
Rooms could use some updating. Older toilets, low seats, poor flush, no drain plug in sink. Need better hangers - kept falling off / thru notch. Dusty/dirty in corners. Staff was very friendly and welcoming. They’re breakfast and coffee was very good.
Stayed 2 nights in Mar 2025

6/10 Okay

Soorena, Wellesley

Business traveler, Traveled with family
Liked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

GEOFF, BEDFORD

Stayed 1 night in Mar 2025

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Duong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Convenience for everything.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 3 nights in Feb 2025

4/10 Poor

Lee

Stayed 3 nights in Feb 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Stay was good, exactly as advertised
Stayed 1 night in Feb 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great workers
Stayed 2 nights in Feb 2025

10/10 Excellent

Tony

Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Lalita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything seem good
Stayed 1 night in Feb 2025

6/10 Okay

Anne-Marea

Smoke alarm beeping in hallway was annoying and was not addresses and the thinness of doors so that our room near the elevators could hear every noise; dresser drawers were difficult to open and looked under maintained
Stayed 2 nights in Feb 2025

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

monika

Stayed 1 night in Feb 2025