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Best Western Springfield West Inn

Property class: 2.5
Hotel near Connecticut River in West Springfield

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

A Best Western hotel with a modern design, featuring a large building with multiple windows and a well-lit entrance.
A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.
A restaurant with a counter, seating area, and various food and drink dispensers.
A hotel lobby with a brown sofa, a reception desk, a wall-mounted TV, and a large plant.
A gym with treadmills, elliptical machines, and weight benches.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
429 Riverdale Street, West Springfield, MA, 01089
  • Place, Eastern States Exposition
    ‪10 min walk‬
  • Place, Connecticut River
    ‪19 min walk‬
  • Place, Riverdale Shops
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside lamps, a television, and a desk with a lamp.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside lamps, a chair, a desk with a television, and an air conditioning unit.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West Springfield

In West Springfield .A stay at this hotel places you within half a mile (1 km) of Connecticut River and 3 miles (5 km) of Eastern States Exposition. Baystate Medical Center and MassMutual Center are also within 3 miles (5 km).

What's nearby

  • Eastern States Exposition - 10 min walk - 0.5 miles
  • Majestic Theatre - 17 min walk - 0.9 miles
  • Josiah Day House - 17 min walk - 1.0 mile
  • Connecticut River - 19 min walk - 1.0 mile
  • Riverdale Shops - 2 min drive - 0.9 miles

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Best Western Springfield West Inn

Hotel near Connecticut River in West Springfield
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Elevator
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Pet friendly
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3.6 out of 5, Good, 1,008 reviews
$83 nightly
The price is $95
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

How close is Best Western Springfield West Inn to the airport?

Best Western Springfield West Inn is 5 mi (8-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of Nov 6, 2026, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Nov 15, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Springfield West Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Springfield West Inn.

Does Best Western Springfield West Inn offer free breakfast?

Best Western Springfield West Inn offers free continental breakfast every day.

Is there a casino at Best Western Springfield West Inn?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Springfield West Inn?

This hotel offers free self parking.

Does Best Western Springfield West Inn have a pool?

Best Western Springfield West Inn does not have a pool.

Does Best Western Springfield West Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Springfield West Inn to downtown West Springfield?

Best Western Springfield West Inn is 0.9 mi away from West Springfield.

Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 164 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. The room was clean and neat. I would totally stay there again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, and nice staff
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, and clean room.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Good location, room was clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the bed was comfortable, and the breakfast was good. Would visit again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Property was clean and nice
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Breakfast was very well stocked at all times. Very nice staff and the hotel was good for the price point.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the room was very clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. We stay only one night, so everything was very good for us. The breakfast was okay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, great parking and great location. Would definitely stay there again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property! Clean room, I was very satisfied.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No road noise or any other extraneous noises, great sleep!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There are a washer and dryer on the second floor, but no quarters were available at the desk, otherwise a good stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern and comfortable property that was a good value as well. Arrived late and front desk representative could not have been more helpful on several issues. An excellent breakfast included. Great place to stay.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff was friendly and helpful bathroom was dated with a tile shower in desperate need of Bath Fitter
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer was very helpful. She made our stay was very smooth and pleasant. Rooms were very clean and comfortable.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable. We only stayed one night but would go back. Pool not open but no big deal.Breakfast was good with several options and constantly refilled during the 3 hour window.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
They were having elevator issues and the room I was assigned (closest the stairs) didn't have a chain lock or secondary door lock. The room and hotel was fine for one night stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. The staff were very friendly and helpful!! So kind every time we spoke. The breakfast was your standard breakfast. We left full and enjoyed the food. Everything was clean and well stocked! My only concern was how loud the air conditioner was but once I fell asleep I was fine. I would stay here again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Staff were good...hotel needs to be updated, looks old. Parking is tight...Rooms were okay, not great. The hotel was going through a towel shortage. Breakfast was good, not great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Helpful and accommodating during Iron Man Weekend. Thank you all.
Stayed 1 night in Jun 2026

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