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Hilton Garden Inn-Springfield, MA

3-star property
800 Hall of Fame Avenue, Springfield, MA 1-855-201-7819

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4.3 out of 5
Very good!
See all 16 Travelocity Reviews

"It was a nice place to stay the room definately clean and spacious and plenty of ameneties " More

By a verified traveler on Sat 29 Aug 2020

Points Of Interest

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Hotel Description

3-star hotel near Naismith Memorial Basketball Hall of Fame

In Springfield

You'll find Naismith Memorial Basketball Hall of Fame and MGM Springfield within a 15-minute walk of this Springfield hotel. MassMutual Center and Springfield Armory are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 143 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Aug 9 - Aug 10

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn-Springfield, MA ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn-Springfield, MA

Everyone (7)
5 out of 5

Posted by on Mar 20, 2021

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5 out of 5

Posted by on Jan 7, 2021

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5 out of 5
It was a nice place to stay the room definately clean and spacious and plenty of ameneties

Posted by , from Springfield on Aug 29, 2020

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5 out of 5
I was in town to attend the Boston Red Sox Winter Weekend ... this hotel was incredibly easy to find, and a very short walk to the event. Hotel staff were friendly, courteous, respectful and helpful.

Posted by on Jan 20, 2020

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4 out of 5

Posted by on Jan 1, 2020

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4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by Kiki

Hello, We thank you for staying with us and look forward to seeing you again soon!

4 out of 5

Posted by on May 6, 2019

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5 out of 5
Pool open till 10 pm. Towels were provided pool side. Bathroom did have some small areas near ceiling that needed to be repaired-but keep in mind there are no ventilation systems to turn on. So this would happen with all the humidity. In the main room very nice, tv fridge, microwave, k cups and maker. Desk & chair. Could have used another curtain in mid window to stop the sun light from coming in or the air from the a/c. It was an expensive hotel but the appearance proved it was worth it. Checking it took one minute, cards in hand and done. Across from the basketball hall of fame, but we booked it for 6 flags.

Posted by , from shelton ct on Oct 24, 2016

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5 out of 5

Very clean and great service.

Pros: Friendly staff, very clean
Cons: Pool area needs maintainence.
Location: bIg E, basketball hall of fame.
This hotel is a very clean and well-located hotel. We stayed here for a weekend while going to the Big E Fair in Springfield. Their front desk staff was friendly and inviting. The breakfast was very good. Our room was immaculate and well maintained. We will stay here whenever we return to the area.

Posted by , from dighton on Oct 6, 2015

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4 out of 5

great location

Love its proximity to the Basketball Hall of Fame which was our main reason for visiting Springfield. An added bonus was the Old Chicago adjacent to the hotel offering live entertainment each evening. Buffet style breakfast for purchase in the lobby was excellent. Would definitely recommend!

Posted by , from Iowa, USA on Aug 5, 2012

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About the Hilton Garden Inn-Springfield, MA

Location 800 Hall of Fame Avenue, Springfield, MA 01115

Property Features

Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available. This 3-star Springfield hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2002
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bradley Intl. Airport (BDL) (26.6 km / 16.5 mi)
  • Train station: Springfield Union Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Great American Grill - This restaurant serves breakfast only.

Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0013222810

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0013222810. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0013222810
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Springfield
  • Hilton Garden Inn Springfield
  • Springfield Hilton Garden Inn
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  • Hilton Garden Inn Springfield Hotel
  • Hilton Garden Inn Springfield MA Hotel
  • Hilton Garden Inn Springfield MA
  • Hilton Garden Springfield, Ma
  • Hilton Garden Inn-Springfield, MA Hotel
  • Hilton Garden Inn-Springfield, MA Springfield
  • Hilton Garden Inn-Springfield, MA Hotel Springfield

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.