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4.1 out of 5

"I was in town to attend the Boston Red Sox Winter Weekend ... this hotel was incredibly easy to find, and a very short walk to the event. Hotel staf ... " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

3-star hotel near Naismith Memorial Basketball Hall of Fame

In Springfield

You'll find Naismith Memorial Basketball Hall of Fame and MGM Springfield within a 15-minute walk of this Springfield hotel. Also, Titanic Museum is within half a mile (1 km) and MassMutual Center is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 143 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Other amenities include room service, coffee/tea makers, and free weekday newspapers.

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$133* Per night/room Mar 8 - Mar 9

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn-Springfield, MA ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn-Springfield, MA

Everyone (5)
5 out of 5
I was in town to attend the Boston Red Sox Winter Weekend ... this hotel was incredibly easy to find, and a very short walk to the event. Hotel staff were friendly, courteous, respectful and helpful.

Posted by on Jan 20, 2020

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4 out of 5

Posted by on Jan 1, 2020

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4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by Kiki

Hello, We thank you for staying with us and look forward to seeing you again soon!

4 out of 5

Posted by on May 6, 2019

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5 out of 5
Pool open till 10 pm. Towels were provided pool side. Bathroom did have some small areas near ceiling that needed to be repaired-but keep in mind there are no ventilation systems to turn on. So this would happen with all the humidity. In the main room very nice, tv fridge, microwave, k cups and maker. Desk & chair. Could have used another curtain in mid window to stop the sun light from coming in or the air from the a/c. It was an expensive hotel but the appearance proved it was worth it. Checking it took one minute, cards in hand and done. Across from the basketball hall of fame, but we booked it for 6 flags.

Posted by , from shelton ct on Oct 24, 2016

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5 out of 5

Very clean and great service.

Pros: Friendly staff, very clean
Cons: Pool area needs maintainence.
Location: bIg E, basketball hall of fame.
This hotel is a very clean and well-located hotel. We stayed here for a weekend while going to the Big E Fair in Springfield. Their front desk staff was friendly and inviting. The breakfast was very good. Our room was immaculate and well maintained. We will stay here whenever we return to the area.

Posted by , from dighton on Oct 6, 2015

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4 out of 5

great location

Love its proximity to the Basketball Hall of Fame which was our main reason for visiting Springfield. An added bonus was the Old Chicago adjacent to the hotel offering live entertainment each evening. Buffet style breakfast for purchase in the lobby was excellent. Would definitely recommend!

Posted by , from Iowa, USA on Aug 5, 2012

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3 out of 5

Parking is at a premium in the evening.

Pros: Free Internet
Not super impressed with this hotel. But it was okay. The weekends find the parking lot filled with non-hotel guests and very hard to find a spot to park.

Posted by on Aug 1, 2012

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4 out of 5

Perfectly adequate for an overnight stay.

Pros: Free Internet
The hotel is convenient to the Interstate Highway #91. However, our room was meant for a couple with disabilities. We found the bathroom problematic: the shower stall did not have a curtain that was water-proof. The area around the bathroom sink was too narrow. Not enough room to spread out one's toiletries.

Posted by , from New York, NY. USA on Nov 15, 2011

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2 out of 5

Staff was great, hotel ok.

Our biggest complaint was that there was no water pressure, no vent in the bathroom and the phone in our room didn't work. 3 things that are a must when you are staying at a hotel! Also, I called 2 days ahead and confirmed a room with 2 queen beds, but when I got there, they said they had a room with one king bed. They quickly changed it, but what happened from 2 days earlier?

Posted by on Apr 13, 2011

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About the Hilton Garden Inn-Springfield, MA

Location 800 Hall of Fame Avenue, Springfield, MA 01115

Property Features

Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available. This 3-star Springfield hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 2002
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (31.5 km / 19.6 mi)
  • Train station: Springfield Union Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn-Springfield, MA offers 143 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Great American Grill - This restaurant serves breakfast only.

Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0013222810. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0013222810. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Tax ID - C0013222810
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Springfield
  • Hilton Garden Inn Springfield
  • Springfield Hilton Garden Inn
  • Hilton Garden Inn Springfield Hotel Springfield
  • Hilton Garden Inn Springfield Hotel
  • Hilton Garden Inn Springfield MA Hotel
  • Hilton Garden Inn Springfield MA
  • Hilton Garden Springfield, Ma
  • Hilton Garden Inn-Springfield, MA Hotel
  • Hilton Garden Inn-Springfield, MA Springfield
  • Hilton Garden Inn-Springfield, MA Hotel Springfield

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Springfield-Hotels-Hilton-Garden-Inn-Springfield,-MA.h892040-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.