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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel near MassMutual Center

Choose dates to view prices

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Creator video
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Coffee service
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
145 State Street, Springfield, MA, 01103
  • Place, MassMutual Center
    ‪3 min walk‬
  • Place, MGM Springfield
    ‪5 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪11 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(23 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(105 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Springfield

City center stay.At this Metro Center hotel, you'll be steps from MassMutual Center and within a 15-minute walk of Paramount Theater. Springfield Armory and Naismith Memorial Basketball Hall of Fame are also within 2 miles (3 km).

What's nearby

  • MassMutual Center - 3 min walk - 0.2 miles
  • MGM Springfield - 5 min walk - 0.3 miles
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 0.6 miles
  • Springfield Armory - 13 min walk - 0.7 miles
  • Titanic Museum - 2 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Commonwealth Bar - ‬6 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Burger King - ‬8 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque hotel near MassMutual Center
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,002 reviews
$118 nightly
The price is $134
Oct 26 - Oct 27
Total with taxes and fees
Hampton Inn & Suites Springfield/Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

How close is Holiday Inn Express Springfield Downtown by IHG to the airport?

Holiday Inn Express Springfield Downtown by IHG is 16.1 mi (27-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on Nov 16, 2025 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Springfield Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Springfield Downtown by IHG.

How close is Holiday Inn Express Springfield Downtown by IHG to the beach?

This hotel is 11.3 mi (15-min drive) from Haviland Pond Beach and 13.4 mi (24-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Holiday Inn Express Springfield Downtown by IHG offer free breakfast?

Holiday Inn Express Springfield Downtown by IHG offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express Springfield Downtown by IHG?

No, there is no casino at this hotel, but MGM Springfield (5-min walk) is nearby.

What time is check-in at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Springfield Downtown by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Holiday Inn Express Springfield Downtown by IHG features an indoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Holiday Inn Express Springfield Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Springfield Downtown by IHG to downtown Springfield?

Holiday Inn Express Springfield Downtown by IHG is 0.1 mi away from Springfield.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1029 reviews
Rating 8 - Good. 225 out of 1029 reviews
Rating 6 - Okay. 53 out of 1029 reviews
Rating 4 - Poor. 23 out of 1029 reviews
Rating 2 - Terrible. 31 out of 1029 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in, opened the door and there was a man in our room! Except it was his room. They gave us the keys to someone else’s room. Imagine all the ways that could have gone. And they acted like it was no big deal. Towels had hairs on them, not sure they were washed. We slept with one eye open. Literally worst hotel experience of my life.
Stayed 1 night in Sep 2025

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Sep 2025

6/10 Okay

Sharon, melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options around the hotel were good, lots to choose from. The beds were very comfortable with fluffy pillows
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

zane

Stayed 1 night in Jul 2025

6/10 Okay

Jesus

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Needs better maintenance

The surfaces and linens were clean. But the carpet, upholstered chair and spots in the wall were gross. Curtains ripped, grout coming up in bathroom. Needs maintenance.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Great service, cleaniness, large room, comfy bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugo

Liked: Staff & service, property conditions & facilities
Chill spot
Stayed 1 night in Jul 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, amenities
This hotel was very clean. The front end was great. The location was fantastic. I will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra J.

Liked: Cleanliness, staff & service, property conditions & facilities
Best place I have ever stayed with my mom as she is restricted to a wheelchair. The staff was amazing the breakfast food was delicious. The rooms were so clean and had everything we need. The handicap room was so spacious. The staff put us in the front of the building due to our handicap needs. Highly recommended. This place is amazing Love it
Stayed 1 night in Jul 2025

8/10 Good

Lysa

Liked: Cleanliness, property conditions & facilities
The hotel is clean and nice. Breakfast was packed but they were refilling often. The surrounding area is a little sketchy but I guess that’s what you get next to a casino. We saved money, like a lot of money, by staying here and walking over to the casino!
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved your hotel. The staff, location, wonderful room. The breakfast was terrific too!
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa, Branford

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express was conveniently located a block away from the casino. The hotel was great, but Springfield, Massachusetts is not the safest place. The city suffers with an increase of homeless people that one would not expect. There's nothing the hotel can do about this problem. I would highly recommend the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

MARLON, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and modernly furnished.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jess was simply amazing!! She helped us during the firework craziness in Springfield get back to the hotel safely
Stayed 3 nights in Jul 2025

10/10 Excellent

Giselle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Stay – Highly Recommend! I had an amazing experience at this hotel from start to finish. The staff was incredibly welcoming and attentive, always going above and beyond to make sure I felt comfortable. The room was spotless, modern, and had all the amenities I needed.
Stayed 7 nights in Jun 2025

10/10 Excellent

Krystel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Xilma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it definitely will stayed again
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Fine Stay

Good place with good breakfast in the morning. Parking was a chore but not terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025