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Hampton Inn & Suites Springfield/Downtown

2.5 star property
Hotel near Naismith Memorial Basketball Hall of Fame in Springfield

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Springfield/Downtown

Lobby
Indoor pool
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪3 min walk‬
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(104 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)
  • 420 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Impaired)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing Impaired)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

Premium Studio

  • Sleeps 5

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4

Mobility Hearing Accessible King Studio with Roll in Shower

  • Sleeps 4

1 King W/Microwv/Fridge Nonsmoke

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Studio Suite

  • Sleeps 5

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About the neighborhood

Springfield

City center stay.Within a 10-minute walk of this South End hotel, you'll find Naismith Memorial Basketball Hall of Fame and MGM Springfield. Also, Titanic Museum is within half a mile (1 km) and Forest Park is within 2 miles (3 km).

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 3 min walk - 0.2 miles
  • Titanic Museum - 8 min walk - 0.5 miles
  • MGM Springfield - 8 min walk - 0.5 miles
  • Dr. Seuss National Memorial - 14 min walk - 0.8 miles
  • MassMutual Center - 14 min walk - 0.8 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Commonwealth Bar - ‬12 min walk
  • ‪Wahlburgers - ‬9 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hotel near Naismith Memorial Basketball Hall of Fame in Springfield
Hampton Inn & Suites Springfield/Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 549 square feet (51 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Springfield/Downtown also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

  • 87 guestrooms or units
  • 6 levels
  • 549 sq ft of conference space
  • 51 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Water dispenser
Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior
Holiday Inn Express Springfield Downtown by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,081 reviews
$114 nightly
The price is $129
Jan 4 - Jan 5, 2026
Total with taxes and fees
Holiday Inn Express Springfield Downtown by IHG

Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0005682810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, mobile payments, Google Pay, Apple Pay, and PayPal. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

How close is Hampton Inn & Suites Springfield/Downtown to the airport?

Hampton Inn & Suites Springfield/Downtown is 15.4 mi (21-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on Jan 11, 2026 start from $109.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Springfield/Downtown have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Springfield/Downtown.

How close is Hampton Inn & Suites Springfield/Downtown to the beach?

This hotel is 11.6 mi (15-min drive) from Haviland Pond Beach.

Does Hampton Inn & Suites Springfield/Downtown offer free breakfast?

Hampton Inn & Suites Springfield/Downtown offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a casino at Hampton Inn & Suites Springfield/Downtown?

No, there is no casino at this hotel, but MGM Springfield (9-min walk) is nearby.

What time is check-in at Hampton Inn & Suites Springfield/Downtown?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Hampton Inn & Suites Springfield/Downtown?

This hotel offers free self parking.

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Hampton Inn & Suites Springfield/Downtown features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hampton Inn & Suites Springfield/Downtown have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Springfield/Downtown to downtown Springfield?

Hampton Inn & Suites Springfield/Downtown is 0.6 mi away from Springfield.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well lit which was important because we didn’t get there until almost 1 am. Staff was very courteous.
Stayed 1 night in Sep 2025

10/10 Excellent

David, Rego Park

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Sep 2025

6/10 Okay

Dustin

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Property conditions & facilities
the room was in need of a refresh.
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel, Hartford

Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Amenities, property conditions & facilities
Nice hotel and service provided. Area appeared to be seedy just around the corner.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we wanted to do in Springfield. Across the road from the Basketball Hall of Fame and just a short drive to the Springfield Armory and the Dr Seuss Museum. That, and it had a very good Breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Liked: Amenities
Staff was so friendly and the hotel was so clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff. Enjoyed the stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service

Customer service was great. Both the clerk who checked us in and out were friendly and polite.
Stayed 1 night in Sep 2025

4/10 Poor

Kylie

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Boyd, Utica

Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking.. nice breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

Geraldine, Tinton Falls

Liked: Cleanliness, staff & service, property conditions & facilities
We now choose to book hotels with a pool, gym, breakfast and suites. We were very happy
Stayed 1 night in Sep 2025

10/10 Excellent

Katelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

The staff was friendly. The location was perfect, The beds were very comfortable and the breakfast was perfect.
Stayed 1 night in Aug 2025

10/10 Excellent

Alston

Stayed 1 night in Aug 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room needed furnishing updates.
Stayed 1 night in Aug 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
We Hampton inn it's always clean and staff are friendly and breakfast is very good. Never fails!
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Stay

It was comfortable but the bed in room 310 needs to be replaced.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about this Hotel. Clean, confortable, breakfast was good and we love the gym!
Stayed 5 nights in Jun 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2025