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Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel near Big E in West Springfield

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Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
1 bedroom, pillowtop beds, desk, blackout drapes
Exterior
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
1254 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(52 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Near the airport.Within a 15-minute walk of the hotel, you'll find Olympia Ice Center and Connecticut River. Q Pin 2's and Holyoke Mall are also within 3 miles (5 km).

What's nearby

  • Big E - 3 min drive - 1.8 miles
  • Baystate Medical Center - 3 min drive - 2.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel near Big E in West Springfield
As a guest of Red Roof Inn PLUS+ West Springfield, you'll find a vending machine, coffee/tea in a common area, and an ATM. Public spaces have free WiFi. Self parking is free.

This West Springfield hotel is smoke free.

  • 111 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Television in lobby
  • ATM
  • No smoking on site
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

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  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,007 reviews
$98 nightly
The price is $112
Sep 8 - Sep 9
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0007233250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

How close is Red Roof Inn PLUS+ West Springfield to the airport?

Red Roof Inn PLUS+ West Springfield is 10.3 mi (15-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on Sep 3, 2025 start from $98.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Red Roof Inn PLUS+ West Springfield have an airport shuttle?

Airport shuttle services are not available at Red Roof Inn PLUS+ West Springfield.

How close is Red Roof Inn PLUS+ West Springfield to the beach?

This hotel is 12.6 mi (15-min drive) from Haviland Pond Beach and 14 mi (23-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Red Roof Inn PLUS+ West Springfield offer free breakfast?

Red Roof Inn PLUS+ West Springfield does not offer free breakfast.

Is there a casino at Red Roof Inn PLUS+ West Springfield?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Red Roof Inn PLUS+ West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in costs USD 28.61 (subject to availability).

Is there free parking at Red Roof Inn PLUS+ West Springfield?

This hotel offers free self parking.

Does Red Roof Inn PLUS+ West Springfield have a pool?

Red Roof Inn PLUS+ West Springfield does not have a pool.

Does Red Roof Inn PLUS+ West Springfield have a spa?

There are no spa services available at this hotel.

How close is Red Roof Inn PLUS+ West Springfield to downtown West Springfield?

Red Roof Inn PLUS+ West Springfield is 2.3 mi away from West Springfield.

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 145 out of 1002 reviews
Rating 2 - Terrible. 141 out of 1002 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jillian

Traveled with family
Liked: Cleanliness, room comfort

Decent stay

It was a decent stay. We needed something fast during a weekend that was extremely hard to find a vacancy and they had one room left. The room was clean but the bathroom needs renovation. Desperately needs a new tub. It worked for what we needed for one night. There were only 2 bath towels in the room. I guess that is standard. We had 4 people in our party for the one room. I asked the gentleman at the front desk for 2 more towels and he was giving some push back about giving me extra. That was a turn off. I don't know, I am paying for my stay. Can I please have some extra towels??
Stayed 2 nights in May 2025

2/10 Terrible

Marlene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was musty, dirty, the mattress pad was full of stains! Absolutely horrible
Stayed 1 night in May 2025

4/10 Poor

Jabedur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell and dirty.
Stayed 2 nights in May 2025

6/10 Okay

Heidi

Traveled with group
Disliked: Cleanliness

Okay stay, but no elevator if that's a necessity.

Had to use a wetted down hand towel to clean the pergo flooring. It felt tacky, and sticky as if it hadn't been cleaned in weeks.
Stayed 1 night in May 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nicer
Stayed 2 nights in May 2025

4/10 Poor

Anita

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Danasia

Stayed 2 nights in May 2025

6/10 Okay

JERRY

Business traveler
Disliked: Staff & service
never changed anything for 1 nite. no fresch towels
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Kathleen

Stayed 2 nights and They did not clean the rooms. Had to empty our own garbage and take our dirty towels to the front desk to exchange for clean ones. The tub was dirty, shower curtain had mildew, and the rug was not vacuumed. The price gouging was insane. Had to pay $526 for 2 nights because it was graduation weekend, any other weekend, it would have cost $250.
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Very clean, needs updating

Room was very clean and neat. This property needs some serious updating tho. Our only complaint is that whatever is used for an air freshener was very strong. This can be hard on people with allergies. I was lucky and experienced no difficulties.
Stayed 1 night in May 2025

4/10 Poor

Nancy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place was dirty and the rooms smelled. Was not clean, had hair in the tub and dirty wash clothes hanging on the shower. Would not recommend.
Stayed 3 nights in May 2025

2/10 Terrible

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We waited too long to find a room for our daughter's graduation so this was the only one available. Our fault. There were four of us checked into a room with two double beds. There were two towels for the four of us. I figure no problem I'll just go ask for a couple more. The guy on duty says no more than two towels per room at a time. I explain that there are four of us registered. He says doesn't matter, it's company policy. Had to return a used towel after each shower to replace it with a clean one. The pillows were about an inch and a half thick so when I was asking for the towels I asked for some extra pillows. Nope, four per room. Company policy. All this for $350 for one night. Kinda reminded me of a hostel.
Stayed 1 night in May 2025

2/10 Terrible

zoe

Disliked: Cleanliness, property conditions & facilities
I mean… total for 2 nights: $500!!!! This is insane!!! This hotel should be no more than $60 a night!!! The room smell horrible, you can’t open the windows, floor was greasy and bedding was full of stains.
Stayed 2 nights in May 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

4/10 Poor

verniece

Disliked: Cleanliness, staff & service, property conditions & facilities
I was there for 5 days and ask for new sheets two days in and was told they don’t give sheets until you have been at their property after 5 days
Stayed 1 night in Apr 2025

6/10 Okay

Jose

Traveled with group
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Geovani

Stayed 2 nights in Apr 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

definite place to stay

clean and roomy planning a second stay here
Stayed 5 nights in Apr 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

jacob d

Liked: Cleanliness, staff & service, room comfort

Good enough for the price

Room smelled strongly of bleach. Otherwise it was quiet and staff was friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Demetrica

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much everything
Stayed 1 night in Apr 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025