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"No major problems. Had to change rooms because of chirping fire alarm with a dead battery. " More

By a verified traveler on Mon 05 Sep 2016

Hotel Description

Enjoy the free WiFi at this West Springfield hotel

Near the airport

Within 3 miles (5 km) of this West Springfield hotel, you'll find Holyoke Mall and Josiah Day House. Naismith Memorial Basketball Hall of Fame and MassMutual Center are also within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, comfy beds

The 111 guestrooms have flat-screen TVs with cable channels and offer free WiFi and pillowtop beds. Other amenities include free local calls and free toiletries.

Standard Room, 1 King Bed (Smoke-Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Oct 27 - Oct 28

Deluxe Room, 2 Double Beds (Smoke-Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke-Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn PLUS+ West Springfield ratings based on 37 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn PLUS+ West Springfield

Everyone (16) Couples (1) Family (9)
2 out of 5

Posted by on Oct 20, 2019

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3 out of 5
It was lacking in amenities. Hard to get to anything.

Posted by on Sep 25, 2019

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4 out of 5
Conveniently located to our places of interest and travel needs

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 27, 2019 by Craig

Thanks for staying with us. Glad that you liked our location.

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 4, 2019 by Craig U

Thank you for staying with us. We are happy you enjoyed your stay.

5 out of 5
Location, configuration of the room and price, and that it is a non smoking property.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 29, 2019 by Craig U

Thank for staying with us. We are happy that you enjoyed everything

3 out of 5
There were 3 used wash cloths hanging on the shower rod when I checked in.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 29, 2019 by Craig U

Thank your for staying with us. I apologize for the lack of attention by the housekeeper, that should never happen.

5 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 29, 2019 by Craig U

Thank your for staying with us.

4 out of 5
Not in the best area, close to restaurants and highways.

Posted by on May 26, 2019

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Comment from Hotel Management

Jun 29, 2019 by Craig U

Thank your for staying with us. Our location is just off Interstate 91 close to many restaurants and shopping.

5 out of 5
very clean room. driving a little bumpy needs some repaving just have to be aware of potholes.

Posted by on May 20, 2019

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Comment from Hotel Management

Jun 29, 2019 by Craig U

Thank your for staying with us. We will get all the potholes in parking lot repaired. We have a shared driveway with a restaurant out front.

2 out of 5
Our room door was broken, hair dryer-broken, room heater not only broken-but spit out sparks when turned on, setting off the smoke alarm in the room. The mattresses were old and worn. We did not sleep as you could hear every sound outside our room. Extremely disappointed and will not stay at a Red Roof Inn again.

Posted by on May 12, 2019

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Comment from Hotel Management

Jun 29, 2019 by Craig U

Thank your for staying with us. I'm extremely disappointed to hear about all the problems you experience. If you would like to contact us I would be happy to talk.

About the Red Roof Inn PLUS+ West Springfield

Location 1254 Riverdale Street, West Springfield, MA 01089

Property Features

As a guest of Red Roof Inn PLUS+ West Springfield, you'll find coffee/tea in a common area and a television in a common area. WiFi is free in public spaces. Self parking is free. This West Springfield hotel is smoke free.

  • 111 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (39.5 km / 24.5 mi)
  • Train station: Springfield Union Station (6.8 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

This property allows guests 18 or over to check in with valid military ID. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators
  • Pets allowed (no fees)

Hotel Names

  • Red Roof Inn Hotel West Springfield
  • Red Roof Inn West Springfield
  • Red Roof Inn West Springfield Hotel West Springfield
  • Red Roof PLUS West Springfield Hotel
  • Red Roof PLUS West Springfield
  • West Springfield Red Roof Inn
  • Red Roof Inn PLUS West Springfield Hotel
  • Red Roof Inn PLUS West Springfield
  • Red Roof Plus West Springfield
  • Red Roof Inn PLUS+ West Springfield Hotel
  • Red Roof Inn PLUS+ West Springfield West Springfield
  • Red Roof Inn PLUS+ West Springfield Hotel West Springfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Springfield-Hotels-Red-Roof-Inn-PLUS+-West-Springfield.h27090-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.