See all properties

Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel near Big E in West Springfield

Choose dates to view prices

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes
Lobby
Exterior
1 bedroom, pillowtop beds, desk, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1254 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.0 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | 1 bedroom, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed (Smoke Free)

7.8 out of 10
Good
(47 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Springfield

Near the airport.Within a 15-minute walk of the hotel, you'll find Olympia Ice Center and Connecticut River. Q Pin 2's and Holyoke Mall are also within 3 miles (5 km).

What's nearby

  • Big E - 3 min drive - 1.8 miles
  • Baystate Medical Center - 3 min drive - 2.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Rumbleseat - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel near Big E in West Springfield
As a guest of Red Roof Inn PLUS+ West Springfield, you'll find a vending machine, coffee/tea in a common area, and an ATM. Public spaces have free WiFi. Self parking is free.

This West Springfield hotel is smoke free.

  • 111 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Television in lobby
  • ATM
  • No smoking on site
Red Roof Inn PLUS+ West Springfield offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,007 reviews
$84 nightly
The price is $97
Aug 3 - Aug 4
Total includes taxes and fees
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0007233250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

How close is Red Roof Inn PLUS+ West Springfield to the airport?

Red Roof Inn PLUS+ West Springfield is 10.3 mi (15-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on Jul 20, 2025 start from $89.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Red Roof Inn PLUS+ West Springfield have an airport shuttle?

Airport shuttle services are not available at Red Roof Inn PLUS+ West Springfield.

How close is Red Roof Inn PLUS+ West Springfield to the beach?

This hotel is 12.6 mi (15-min drive) from Haviland Pond Beach and 14 mi (23-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Red Roof Inn PLUS+ West Springfield offer free breakfast?

Red Roof Inn PLUS+ West Springfield does not offer free breakfast.

Is there a casino at Red Roof Inn PLUS+ West Springfield?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Red Roof Inn PLUS+ West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in costs USD 28.61 (subject to availability).

Is there free parking at Red Roof Inn PLUS+ West Springfield?

This hotel offers free self parking.

Does Red Roof Inn PLUS+ West Springfield have a pool?

Red Roof Inn PLUS+ West Springfield does not have a pool.

Does Red Roof Inn PLUS+ West Springfield have a spa?

There are no spa services available at this hotel.

How close is Red Roof Inn PLUS+ West Springfield to downtown West Springfield?

Red Roof Inn PLUS+ West Springfield is 2.3 mi away from West Springfield.

Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 321 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 140 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We waited too long to find a room for our daughter's graduation so this was the only one available. Our fault. There were four of us checked into a room with two double beds. There were two towels for the four of us. I figure no problem I'll just go ask for a couple more. The guy on duty says no more than two towels per room at a time. I explain that there are four of us registered. He says doesn't matter, it's company policy. Had to return a used towel after each shower to replace it with a clean one. The pillows were about an inch and a half thick so when I was asking for the towels I asked for some extra pillows. Nope, four per room. Company policy. All this for $350 for one night. Kinda reminded me of a hostel.
Stayed 1 night in May 2025

8/10 Good

Steven

Stayed 5 nights in Mar 2025

4/10 Poor

Dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Nice

Cheap motel, dirty floor I cleaned up so I wouldnt have to step on it, food crumbs found on both sides of the bed, lamp was dirty, room was dusty. Fridge was clean and I did like that they had a 1 cup coffee pot with coffee pods. Also, it was noisy until about 1 am with doors slamming and people moving about.
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Jesse

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
As a frequent traveler I always look under the sheets. Mattress cover was completely disgusting covered in crumbs, dirt, red and brown stains. Definitely wasn’t sleeping there and still working on transactions to be reversed. Want to really see how clean a place is look under the sheets.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places tu stay
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it

The room was dirty and smelled horrible, like body order. There were crumbs on the floor so it clearly was not vacuumed. There were also stains on the bedding. Even though we had already pre-paid for two nights, we had to get out and left after the first night.
Stayed 2 nights in Apr 2025

8/10 Good

Keishlie

Stayed 3 nights in Mar 2025

10/10 Excellent

Inia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

TATTOO

Stayed 1 night in Apr 2025

8/10 Good

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only utilzed the Inn for rest/sleep; Inn was clean /comfortable at a reasonable price. Only issue/concern was outside noise by residents in the morning prior to departure.
Stayed 1 night in Mar 2025

8/10 Good

Genise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
We could walk across parking lot to Hooters for dinner. We got to our hotel at 7pm. Ate and back in room at 9pm.
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Traveled with family
Liked: Staff & service
Guy at check in was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerry

Stayed 1 night in Mar 2025

4/10 Poor

Edward

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like cigarettes and musty in room but was cheapest available
Stayed 1 night in Mar 2025

10/10 Excellent

Benito Morales

Liked: Cleanliness
Love everything about his service was great definitely will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Jess

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lenine

Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Damon

Liked: Cleanliness
Stayed 2 nights in Feb 2025