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Hampton Inn West Springfield

2.5 star property
Hotel near Big E in West Springfield

Choose dates to view prices

Photo gallery for Hampton Inn West Springfield

Seasonal outdoor pool
Reception
Exterior
Point of interest
Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
1011 Riverdale St, West Springfield, MA, 01089
  • Big E
    ‪2 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard room

Standard room | In-room safe, desk, blackout drapes, iron/ironing board

Standard room

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

8.0 out of 10
Very good
(24 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

West Springfield

In West Springfield .Within 3 miles (5 km) of this West Springfield hotel, you'll find Big E and Holyoke Mall. Eastern States Exposition and MassMutual Center are also within 6 miles (10 km).

What's nearby

  • Big E - 2 min drive - 1.4 miles
  • MassMutual Center - 6 min drive - 4.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Eastern States Exposition - 6 min drive - 3.8 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles

Getting around

  • Springfield Union Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬4 min walk
  • ‪Rumbleseat - ‬4 min drive

About this property

Hampton Inn West Springfield

Hotel near Big E in West Springfield
Hampton Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Hampton Inn West Springfield also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.
  • 1 building
  • 125 guestrooms or units
  • 4 levels
  • Built in 1989
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
Hampton Inn West Springfield offers 125 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This West Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, English, Spanish, Turkish

Similar properties

View from property

Courtyard by Marriott West Springfield

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 463 reviews
$122 nightly
The price is $140
Aug 3 - Aug 4
Total includes taxes and fees
Courtyard by Marriott West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per night
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001873250
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0001873250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Springfield
Hampton Inn West Springfield
West Springfield Hampton Inn
Hampton Inn West Springfield Hotel West Springfield
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield Hotel
Hampton Inn West Springfield West Springfield
Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

How close is Hampton Inn West Springfield to the airport?

Hampton Inn West Springfield is 10.8 mi (16-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn West Springfield?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn West Springfield on Aug 3, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn West Springfield have an airport shuttle?

Airport shuttle services are not available at Hampton Inn West Springfield.

How close is Hampton Inn West Springfield to the beach?

This hotel is 13 mi (16-min drive) from Haviland Pond Beach and 13.6 mi (22-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Hampton Inn West Springfield offer free breakfast?

Hampton Inn West Springfield offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Hampton Inn West Springfield?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn West Springfield?

Free parking is not available at this hotel. Self parking is available for USD 5.00 per night.

Does Hampton Inn West Springfield have a pool?

Hampton Inn West Springfield features a seasonal outdoor pool.

Does Hampton Inn West Springfield have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn West Springfield to downtown West Springfield?

Hampton Inn West Springfield is 1.8 mi away from West Springfield.

Hampton Inn West Springfield Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1004 reviews
Rating 8 - Good. 296 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Stayed 1 night in Apr 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well taken care of.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
All good, especially the people at the front desk!! So important!
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick trip for work. love staying at Hampton Inn all around the country. always clean and neat.
Stayed 1 night in Mar 2025

6/10 Okay

Vitaliy

Business traveler, Traveled with partner
Outdated. Needs major renovation
Stayed 3 nights in Mar 2025

2/10 Terrible

Dinamarie

Stayed 1 night in Mar 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Brian

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Never stay near Exit doors

It was horrible they put me near back exit way next to the stairs and all i heard was the door slamming either stairs or back exit way must been minimum 15x my door slammed from the vibration. On top house keeping still knocked on my door even though do not disturb was hanging
Stayed 2 nights in Feb 2025

6/10 Okay

Narvanie

Traveled with family
Not very clean and not as advertised.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, comfortable, and quiet
Stayed 1 night in Feb 2025

8/10 Good

John

Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

small rooms but in nice condition and made for a great stay. We will come back.
Stayed 4 nights in Jan 2025

6/10 Okay

gilbert, Jersey City

Liked: Staff & service
Libby hallway leaking ceiling and room toilet sinker clogged, bed is uncomfortable. Will not return to this property again.
Stayed 2 nights in Jan 2025

6/10 Okay

Stacy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Too low toilets.

The room was nice, but you need to replace the very low toilets with higher ones like the one in the rest room in the lobby area.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 1 night in Dec 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

A nice stay in a busy area. The rooms were nice.., not very large and could use a comfortable chair. However, staff were friendly and professional. Would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Gladys

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All things thumbs up

From Faith at the front desk greeting us to the final checkout we were very satisfied! The room was clean, the coffee/tea service was up 24/7 and it was just a perfect place to stay and relax.
Stayed 2 nights in Dec 2024

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything convenient on an off nearby highway. Staff pleasant.
Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable rooms and great service.

Arrived late. Room clean. Handicapped access room. Shower was a little tough to figure out since hand holding when you standing leads to leaking. And drafty near the heater. Other than that a very good stay. Friendly staff and decent breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Alexander

Stayed 1 night in Nov 2024