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Comfort Inn & Suites

2.5 star property
Hotel near Big E in West Springfield

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Indoor pool
Exterior
Pillowtop beds, blackout drapes, iron/ironing board, free WiFi
Breakfast area
Lobby sitting area

Reviews

7.6

Good

Popular amenities

  • Hot Tub
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
106 Capital Drive, West Springfield, MA, 01089
  • Popular LocationOlympia Ice Center1 min walk
  • Popular LocationBig E5 min drive
  • Popular LocationMGM Springfield8 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)28 min drive

Similar properties

Exterior
Quality Inn West Springfield
Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (1004)
The price is $127
per night
$145 total
includes taxes & fees
Aug 10 - Aug 11
Quality Inn West Springfield

About the neighborhood

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Connecticut River with a stay here. Q Pin 2's and Big E are also within 3 miles (5 km).

What's nearby

  • Olympia Ice Center - 1 min walk
  • Big E - 5 min drive
  • Baystate Medical Center - 6 min drive
  • MassMutual Center - 7 min drive
  • MGM Springfield - 8 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 29 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Rumbleseat - ‬6 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Comfort Inn & Suites

Hotel near Big E in West Springfield
Comfort Inn & Suites offers its guests an indoor pool and a spa tub. WiFi is free in public spaces. Comfort Inn & Suites also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
Comfort Inn & Suites offers 75 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The tax ID number is C0008023250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

How close is Comfort Inn & Suites to the airport?

Comfort Inn & Suites is 10.5 mi (16-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on Aug 6, 2024 start from $112.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites.

How close is Comfort Inn & Suites to the beach?

This hotel is 12.8 mi (16-min drive) from Haviland Pond Beach and 14.3 mi (24-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Comfort Inn & Suites offer free breakfast?

Comfort Inn & Suites does not offer free breakfast.

Is there a casino at Comfort Inn & Suites?

No, there is no casino at this hotel, but MGM Springfield (8-min drive) is nearby.

What time is check-in at Comfort Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn & Suites?

This hotel offers free self parking.

Does Comfort Inn & Suites have a pool?

Comfort Inn & Suites features an indoor pool.

Does Comfort Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites to downtown West Springfield?

Comfort Inn & Suites is 2.2 mi away from West Springfield.

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 721 reviews" "
Rating 8 - Good. 241 out of 721 reviews" "
Rating 6 - Okay. 142 out of 721 reviews" "
Rating 4 - Poor. 80 out of 721 reviews" "
Rating 2 - Terrible. 28 out of 721 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Queen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was improved from the last visit
Stayed 1 night in Jun 2024

6/10 Okay

Queen

Traveled with partner
Liked pool and jacuzzi, it was clean and smelled good, night person was friendly, the shower was wanting, the water pressure wasn’t the greatest some people were arguing late night in hallway, elevator broke down had to carry our bags down, long walk to the pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2024

4/10 Poor

Rafael

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Enid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Robyn

Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was clean and the breakfast was excellent.
Stayed 1 night in Apr 2024

8/10 Good

Erin

.
Stayed 1 night in Apr 2024

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter
My stay at Comfort Inn was very enjoyable. The staff was very friendly and helpful. The hotel could use some updating in some areas.
Stayed 1 night in Mar 2024

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Was good
Stayed 1 night in Mar 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Williamstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby restaurants vary quite
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 2 nights in Jan 2024

4/10 Poor

Jeffrey

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alaina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds! Convenient location. The hot tub was hot and large. Only downside was a shower in need of repair, and cleaner water in the pool.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

LINDA

Stayed 1 night in Dec 2023

4/10 Poor

Manuel

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I stayed with my wife and two kids and the place smelled like cigarettes all over. Was very noisy Breakfast was good Room was dirty coffee maker was nasty. I guest I wasn’t lucky this time cause the reviews here look good
Stayed 2 nights in Nov 2023

6/10 Okay

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service
The front desk staff were very king and helpful! We found the hotel to be comfortable but dated and smelled.
Stayed 1 night in Nov 2023

2/10 Terrible

James

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all. Got vids & pics. Don't stay here. Trust me!
Stayed 1 night in Nov 2023

8/10 Good

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to the highway, gas and food. Seemed like a safe location.
Stayed 1 night in Nov 2023

4/10 Poor

Brody

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly the cleanest motel I have ever stayed in. Very good breakfast and workout room. I had to make a business call immediately after checkout, and they helped me find a comfortable place to sit. A skating rink and window showroom were nearby, so the area could not be called residential or charming, but parking was spacious and that's what mattered to me.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and good service- closevto Northampton
Stayed 2 nights in Oct 2023