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Comfort Inn & Suites West Springfield

2.5 star property
Hotel near MassMutual Center in West Springfield

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

Indoor pool
Fridge, microwave, coffee/tea maker
Lobby sitting area
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

View in a map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Shops
    ‪16 min walk‬
  • Place, Cinemark West Springfield 15
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Connecticut River with a stay here. Cinemark West Springfield 15 and Big E are also within 3 miles (5 km).

What's nearby

  • Olympia Ice Center - 2 min walk - 0.1 miles
  • Riverdale Center - 13 min walk - 0.7 miles
  • Riverdale Shops - 16 min walk - 0.9 miles
  • Cinemark West Springfield 15 - 2 min drive - 1.1 miles
  • Q Pin 2's - 2 min drive - 1.1 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Dunkin' - ‬5 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Olive Garden - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Inn & Suites West Springfield

Hotel near MassMutual Center in West Springfield
Comfort Inn & Suites West Springfield offers its guests an indoor pool and a hot tub. WiFi is free in public spaces. Comfort Inn & Suites West Springfield also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
Comfort Inn & Suites West Springfield offers 75 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 794 reviews
$84 nightly
The price is $96
Dec 14 - Dec 15
Total with taxes and fees
Candlewood Suites West Springfield by IHG

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0008023250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

How close is Comfort Inn & Suites West Springfield to the airport?

Comfort Inn & Suites West Springfield is 11.5 mi (30-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Dec 30, 2025 start from $98.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites West Springfield have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites West Springfield.

How close is Comfort Inn & Suites West Springfield to the beach?

This hotel is 12.8 mi (23-min drive) from Haviland Pond Beach.

Does Comfort Inn & Suites West Springfield offer free breakfast?

Comfort Inn & Suites West Springfield does not offer free breakfast.

Is there a casino at Comfort Inn & Suites West Springfield?

No, there is no casino at this hotel, but MGM Springfield (8-min drive) is nearby.

What time is check-in at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn & Suites West Springfield?

This hotel offers free self parking.

Does Comfort Inn & Suites West Springfield have a pool?

Comfort Inn & Suites West Springfield features an indoor pool.

Does Comfort Inn & Suites West Springfield have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites West Springfield to downtown West Springfield?

Comfort Inn & Suites West Springfield is 2.2 mi away from West Springfield.

Reviews

Comfort Inn & Suites West Springfield Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 302 out of 902 reviews
Rating 8 - Good. 289 out of 902 reviews
Rating 6 - Okay. 167 out of 902 reviews
Rating 4 - Poor. 99 out of 902 reviews
Rating 2 - Terrible. 45 out of 902 reviews

Reviews

4/10 Poor

sheila

Stayed 1 night in Sep 2025

8/10 Good

Katie

Traveled with partner
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service
It was a bit noisy, very busy. Unfortunately the iron had leaked in our closet leading to musty smell in our room
Stayed 1 night in Aug 2025

2/10 Terrible

Dakisha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here!!!

Stayed 2 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

dazire

Stayed 2 nights in Aug 2025

8/10 Good

Jeffory

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Great value with the breakfast and a pool/hot tub! Would stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yajaira

Stayed 1 night in Aug 2025

4/10 Poor

Alex

Stayed 2 nights in Jul 2025

2/10 Terrible

Shanesha

Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

shehab

Traveled with family
Dont bad
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Business traveler
Disliked: Property conditions & facilities
Refrigerator was turned to zero (off) so i had to rely on my cooler w ice, bathroom vent didnt work and had 2" of filth inside, tv remote didnt function. For what it was, it was otherwise clean just outdated compared to other hotels. Should have been cheaper cost for the stay
Stayed 1 night in Jul 2025

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gladys

Stayed 1 night in Jul 2025

10/10 Excellent

Gladys

Stayed 1 night in Jul 2025

2/10 Terrible

Codie

Stayed 2 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcial

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shaneice

Liked: Property conditions & facilities
Hot tub
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Cleanliness, amenities
The room was very nice, and the bed was very comfortable. The bathroom sink dripped the whole stay, and water dripped outside the window from somewhere upstairs constantly. Housecleaning was there every day even though the sign said they would only clean every third day. The front desk clerk at check- in was dressed very unprofessionally-all in black, goth style, with knee-high boots, stockings, and choker-chain necklace.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marisol y

Stayed 1 night in Jul 2025