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Comfort Inn & Suites West Springfield

Property class: 2.5
Enjoy the indoor pool at this West Springfield hotel

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

An indoor swimming pool with a skylight roof, lounge chairs, and a hot tub.
A spacious living area with a fireplace, seating, and a view through large windows.
A compact hotel room with a kitchenette, a flat-screen TV, a dining area with a table and chairs, and a patterned rug.
A hotel room with a flat-screen TV, a fireplace, a sofa, a small table, and a window with curtains.
A hotel lobby with a reception desk, seating area with chairs and ottoman, and a patterned rug on the floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
106 Capital Drive, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪2 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Place, Cinemark West Springfield 15
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a nightstand with a phone, a wall-mounted lamp, and a window with curtains.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Suite, Nonsmoking

Pillowtop beds, blackout drapes, iron/ironing board, WiFi (free)

1 King Bed, Suite, Nonsmoking

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(40 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Connecticut River with a stay here. Cinemark West Springfield 15 and Eastern States Exposition are also within 3 miles (5 km).

What's nearby

  • Olympia Ice Center - 2 min walk - 0.1 miles
  • Riverdale Center - 15 min walk - 0.8 miles
  • Riverdale Shops - 19 min walk - 1.0 mile
  • Cinemark West Springfield 15 - 2 min drive - 1.1 miles
  • MGM Springfield - 5 min drive - 4.4 miles

Getting around

  • Springfield Union Station - 16 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive

Restaurants

  • ‪Dunkin' - ‬6 min drive
  • ‪Cumberland Farms - ‬5 min drive
  • ‪puerto rico bakery 1 - ‬6 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪McDonald's - ‬4 min drive

About this property

Comfort Inn & Suites West Springfield

Enjoy the indoor pool at this West Springfield hotel
Comfort Inn & Suites West Springfield offers its guests an indoor pool and a hot tub. WiFi is free in public spaces. Comfort Inn & Suites West Springfield also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
Comfort Inn & Suites West Springfield offers 75 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Superior Room, 1 King Bed (Smoke Free) | Pillowtop beds, desk, blackout drapes, WiFi (free)
Red Roof Inn PLUS+ West Springfield
West Springfield
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 1,004 reviews
$98 nightly
The price is $112
Aug 30 - Aug 31
Total with taxes and fees
Red Roof Inn PLUS+ West Springfield

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008023250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0008023250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

How close is Comfort Inn & Suites West Springfield to the airport?

Comfort Inn & Suites West Springfield is 4.7 mi (13-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn & Suites West Springfield?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites West Springfield on Aug 23, 2026 start from $130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn & Suites West Springfield have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites West Springfield.

How close is Comfort Inn & Suites West Springfield to the beach?

This hotel is 18.1 mi (34-min drive) from Babbs Beach.

Does Comfort Inn & Suites West Springfield offer free breakfast?

Comfort Inn & Suites West Springfield does not offer free breakfast.

Is there a casino at Comfort Inn & Suites West Springfield?

No, there is no casino at this hotel, but MGM Springfield (8-min drive) is nearby.

What time is check-in at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Comfort Inn & Suites West Springfield?

This hotel offers free self parking.

Does Comfort Inn & Suites West Springfield have a pool?

Comfort Inn & Suites West Springfield features an indoor pool.

Does Comfort Inn & Suites West Springfield have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites West Springfield to downtown West Springfield?

Comfort Inn & Suites West Springfield is 2.2 mi away from West Springfield.

Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 987 reviews
Rating 8 - Good. 300 out of 987 reviews
Rating 6 - Okay. 179 out of 987 reviews
Rating 4 - Poor. 106 out of 987 reviews
Rating 2 - Terrible. 66 out of 987 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

SUSAN

Liked: Cleanliness, staff & service, amenities
The room was comfortable and clean. The staff were very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was only for one night, but the staff was amazing and the hotel was immaculate.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year in April for a high school event. The hotel is always clean, the rooms are nice, and the continental breakfast is really good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kelly

Liked: Amenities
Very helpful staff, comfy beds!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities
Everything was great and as described
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kerry

Liked: Staff & service, amenities, property conditions & facilities
Great location, clean staff was very very friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jared

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Jeffory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Great value with the breakfast and a pool/hot tub! Would stay again!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shareen

The staff at check in was personable and highly professional.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year , staff very nice & the place plus the pool are very clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Hot tub and comfy beds
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Zenith

Sofa bed mattress was gross with big period stain and the mattress spring was open and popped out. Total mattress replacement needed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Suzanne

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Crystaline

Liked: Cleanliness, staff & service, amenities
I live it it was clean pool was hot
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Rosanna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Very friendly and engaging staff.
Stayed 1 night in May 2025
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice weekly stay

nice place clean beds little too firm good breakfast
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Quiet location. Free breakfast, free parking and a swimming pool were all great benefits.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay at this location again.
Stayed 1 night in Jun 2023

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