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Quality Inn West Springfield

2.5 star property
Golf hotel near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Seasonal outdoor pool
Free daily buffet breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
1150 Riverdale St, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Eastern States Exposition
    ‪7 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)
  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(73 reviews)
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

West Springfield

City center stay.Within 3 miles (5 km) of this West Springfield hotel, you'll find Olympia Ice Center and Big E. Also, Holyoke Mall is within 3 miles (5 km) and Eastern States Exposition is within 6 miles (10 km).

What's nearby

  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Big E - 3 min drive - 1.8 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 13 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • Dunkin'
  • Chili's Grill & Bar
  • ‪Wood-N-Tap - ‬11 min walk
  • Olive Garden
  • Panera Bread

About this property

Quality Inn West Springfield

Golf hotel near Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Similar properties

Indoor pool

Comfort Inn & Suites West Springfield

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 857 reviews
$106 nightly
The price is $122
Aug 24 - Aug 25
Total includes taxes and fees
Comfort Inn & Suites West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

How close is Quality Inn West Springfield to the airport?

Quality Inn West Springfield is 13.2 mi (29-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn West Springfield?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Aug 21, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn West Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn West Springfield.

How close is Quality Inn West Springfield to the beach?

This hotel is 14.6 mi (22-min drive) from Haviland Pond Beach and 14.6 mi (26-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Quality Inn West Springfield offer free breakfast?

Quality Inn West Springfield offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn West Springfield?

No, there is no casino at this hotel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Quality Inn West Springfield?

This hotel offers free self parking.

Does Quality Inn West Springfield have a pool?

Quality Inn West Springfield features a seasonal outdoor pool.

Does Quality Inn West Springfield have a restaurant?

Quality Inn West Springfield is home to Tokyo Asian Cuisine Resta, which features Asian cuisine.

Does Quality Inn West Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn West Springfield to downtown West Springfield?

Quality Inn West Springfield is 2.1 mi away from West Springfield.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 129 out of 1000 reviews
Rating 2 - Terrible. 124 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tyler

Breakfast
Stayed 4 nights in Jul 2025

8/10 Good

Magdalena

Stayed 1 night in May 2025

8/10 Good

Nyree

Stayed 1 night in May 2025

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Friendly, helpful. Read our note in our reservation request and accommodated us. The place has seen better days, but overall met our needs. Our room was comfortable, clean, quiet, and spacious. Good hot water. Conveniently located. Plenty of parking.
Stayed 1 night in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
My, stay at quality Inn in Springfield was very good very clean hospitality was great and breakfast. I will be going back and using quality in wherever I go thank you.
Stayed 2 nights in May 2025

8/10 Good

Anton

Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Edwin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was infested with Ants
Stayed 2 nights in Apr 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid for a night
Stayed 1 night in Apr 2025

4/10 Poor

Rafael

Disliked: Property conditions & facilities
Bad speries
Stayed 2 nights in May 2025

6/10 Okay

Aminda, Belleville

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It has not being maintained and noisy
Stayed 1 night in May 2025

2/10 Terrible

Letio

Disliked: Cleanliness, staff & service, property conditions & facilities
Waiting for my refund walk in my room and turnaround walk out not cleaning
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2025

6/10 Okay

Alex, Reisterstown

Liked: Staff & service
The layout of the hotel is very uninviting and the hallways leading to the elevator felt like something out of a hospital. The room was ok, very plain but comfortable.
Stayed 1 night in Apr 2025

2/10 Terrible

Reynaldo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a horrible experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service
Courteous desk
Stayed 1 night in Apr 2025

6/10 Okay

michael

Liked: Cleanliness, property conditions & facilities, room comfort

Room was fine but horrible breakfast experience!

I have stayed at this Quality Inn over a dozen times as I always stay here when in the area to visit Six Flags. I love the Japanese restaurant next door too! Check in was fast, the man at the counter wasn't overly friendly, but my request for a higher floor was granted, and I had room 415. My room had a broken desk lamp, the fridge was replaced and in a different part of the room, and my room was missing the table and chairs by the balcony. It also had a metal edge on the desk, to likely cover some wear and tear, and the furniture had some minor scuffs/issues. When I went to bed, this has never happened before, but it seemed statically charged, as with lights off, as I touched the sheets, it would light up in flashes, it was quite odd! The room was mostly clean, some crumbs here and there, but overall it was fine. Bathroom was clean and I see they have changed to the fill-able bottles in shower. Breakfast was a terrible experience. First off, now you have to use the room key to enter. It ends at 9am, I got there at 8:30 and there was NO hot food, no eggs, sausage, nothing... Waffle machine took 5 minutes to fill a cup of batter as it was nearly empty. A guest had to plead the young woman working breakfast for some milk for cereal. She then begins removing the muffins at 8:45am. I went hungry as I had 3 little muffins and 2 yogurts and called it quits and had to buy food after. A pitiful holiday breakfast filled with upset guests... May start staying elsewhere...
Stayed 1 night in Apr 2025

10/10 Excellent

Demetrica

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Neysa

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
For the price it was ok.
Stayed 2 nights in Apr 2025

6/10 Okay

Erin

Stayed 2 nights in Apr 2025

6/10 Okay

Alfred

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Needs freshening up. Our slider did not lock. Called the front desk and they brought a rod to put in the track to lock it The rolling cot we requested, you could feel all the metal springs in the mattress VERY hard to sleep on metal springs in your back.
Stayed 2 nights in Apr 2025

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, amenities
It was ok
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff were really friendly but I did find it weird they needed a copy of my id and my kids names on the copy of my id . My shower was leaking and spraying all over the bathroom . Just didn’t get a comfortable feeling there and couldn’t wait to check out .
Stayed 2 nights in Mar 2025