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Heart of West Springfield
You'll find Holyoke Mall and Josiah Day House within 3 miles (5 km) of this hotel. MassMutual Center and MGM Springfield are also within 6 miles (10 km).
A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 114 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Balconies or patios, coffee/tea makers, and free newspapers are also available.
Nov 4, 2019 by Catherine
Dear Guests, Thank you for your feedback and we are hppy to know you have enjoyed your stay, It is a pleasure having you here and we look forward to yoru next visit. Sincerely, Catherine Ooi Hotel manager
Sep 26, 2019 by Catherine
Dear Guests, Thank you for your feedback and we are sorry to hear you did not enjoy your stay. We apologize for the inconvenience caused and we are working hard to make sure all our housekeepers are using the proper cleaning procedures to prevent such incident from occuring. Thank you again for bringing your concerns to our attention and we hope you would give us another chance to provide you with superior service on your next visit to West Springfield. Sincerely, Catherine Ooi Hotel manager
Aug 3, 2019 by Catherine
Dear guest, Thank you for your feedback and we are sorry to hear the was not equipped with refrigerator and microwave. We hope this review is for us since all our rooms are equipped with both at no charge. Thank you again for bringing your concerns to our attention. We will make sure all rooms are equipped with correct number of pillows. We hope you would give us a chance to provide you with superior services. Sincerely, Catherine Ooi Hotel manager
Oct 23, 2018 by Catherine
Dear Guests, Thank you for such positive feedback and we are happy to learn that you have enjoyed your stay. We look forward to your next visit. Sincerely. Catherine Ooi Hotel manager
Aug 5, 2018 by Catherine
Dear Trina, Thank you for your feedback and we are sorry to hear that you lost your sneakers. After reading your feedback I went back to the housekeepers' room and found some sneakers in the lost and found bins. Unfortunately, since I do not know which room you were in, I am unable to let you know if I had found yours. Please do let me know if you want me to check the ones I have is yours. Thank you again for your feedback and we hope to see you again on your next trip to West Springfield. Sincerely, Catherine Ooi Hotel Manager
Aug 1, 2018 by Catherine
Dear Sally, Thank you for your feedback and we are sorry to hear you have encountered issues during your stay. We have reiterate the importance of proper cleaning procedures to our housekeeper and maintenance crews. As for the noise from other guests and trucks that park there, there is little that we can do to remedy the situation other than asking them to stop if it is pass 9pm. Please do remember that we are here at the front desk to assist in timely manner in any way that we can when something happens. Thank you again for taking the time to give us your feedback and we look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager
Mar 1, 2018 by Catherine
Dear Lestersmama, Thank you for your feedback and we are happy to know that you have enjoyed your stay with us. We look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager
Jan 19, 2018 by catherine
Dear Amy, Thank you for such positive encouragement. We are happy to know that you have enjoyed your stay and we look forward to your next visit. Sincerely, Catherine Ooi Hotel Manager
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Free self parking is available. This West Springfield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Quality Inn West Springfield offers 114 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free full breakfast daily.
Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Tax ID - C0009643250. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009643250.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.