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4.3 out of 5

" Charming, great location, friendly and helpful staff " More

By a verified traveler on Sat 22 May 2021

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Hotel Description

3.5-star historic hotel perfect for exploring Northampton

City center stay

With a stay at this Northampton hotel, you'll be steps from Calvin Theater and within a 10-minute walk of Smith College. Also, Academy of Music Theater is within half a mile (1 km) and Smith College Botanic Garden is within 2 miles (3 km).

Dining options, 2 bars/lounges

This historic hotel's 2 restaurants, 2 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 106 guestrooms offer free WiFi and room service. Coffee/tea makers, down comforters, and free local calls are also available.

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$165* Per night/room Oct 26 - Oct 27

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Gothic Garden Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Residential Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Balcony Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Northampton ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Northampton

Everyone (6) Couples (2) Family (6)
2 out of 5
Having stayed at this hotel many years ago and had a great stay i was very dissapointed this time round. First of all they did not serve breakfast and only lunch and dinner wednesday through Saturday . The room was small and sterile the bathroom was really small and as a senior the toilet was way to low there was no decoration on the wall and the one chair in the room was very uncomfortable. The staff where great but very dissapointed in the hotel will have to really consider if i will use them again. I could not recommend them

Posted by on Aug 7, 2021

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Comment from Hotel Management

Sep 14, 2021 by Front Office Manager

I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. Unfortunately when it comes to our restaurant, as many are experiencing, the staffing issue has really affected us here. We hope to be back up and fully running shortly and hope you can come have a much better experience this time around.

5 out of 5
Charming, great location, friendly and helpful staff

Posted by on May 22, 2021

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Comment from Hotel Management

May 22, 2021 by Front Desk

Thank you so much! We are happy to hear that you enjoyed your stay!

5 out of 5

Posted by on Apr 26, 2021

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Comment from Hotel Management

May 15, 2021 by Front Office Manager

Thank you very much for staying with us, and for the top rating!!

5 out of 5
It was very clean people were very kind. will be back

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 3, 2021 by Front Desk

Thank you! We enjoyed having you.

3 out of 5
Location, cleanliness was fine, but there was no water in the room, the vending machine was out of water, and staff was of no help.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 8, 2021 by Megan

Thank you very much for staying and for acknowledging the hotel's cleanliness. I apologize for the vending issue and greatly appreciate the helpful feedback.

5 out of 5
The room was lovely and I even had a private sun porch attached to the room.

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by Front Office Manager

Dear Sallie, Thank you so much for choosing to stay with us and for sharing your experience! We are happy to hear that you enjoyed your balcony room and the private space attached, with views of our veranda. We appreciate you and hope to see you again soon!

5 out of 5

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 12, 2020 by Front Office Manager

Thank you for giving us a great rating! Hope to see you again soon!

5 out of 5
Beautiful space, unique hotel that has character, clean and they provide bubble bath. What's not to love?

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 8, 2020 by Front Office Manager

Thank you for the great review! We are happy to hear that you enjoyed your stay and the character of the hotel. We look forward to your next visit!

5 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Front Office Manager

Thank you for giving us a great rating! We hope to see you return soon!

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 17, 2019 by Front Office Manager

Thank you for the great rating! We hope to see you return soon!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:

  • Bar/Lounge
  • Dining venue

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Restaurant

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly Hotel Northampton. Free self parking is available. This 3.5-star Northampton hotel is smoke free.

  • 106 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Built in 1927
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Northampton Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Northampton offers 106 accommodations with coffee/tea makers and bathrobes. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Northampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Historic Wiggins Tavern - This restaurant specializes in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar.

Coolidge Park Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Marina nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0009362140

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0009362140. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0009362140
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Northampton
  • Northampton Hotel
  • Hotel Northampton Hotel
  • Hotel Northampton Northampton
  • Hotel Northampton Hotel Northampton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.