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Riverdale Inn

2.0 star property
Motel near Big E in West Springfield

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Photo gallery for Riverdale Inn

Exterior

Reviews

5.8 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • 24/7 front desk

Explore the area

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1500 Riverdale Street, On Route 5, West Springfield, MA, 01089
  • Big E
    ‪4 min drive‬
  • MGM Springfield
    ‪7 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪8 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪33 min drive‬

Room options

View all photos for 1 King Bed

Room amenity

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds

Room amenity

2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Connecticut River and 2 miles (3 km) of Olympia Ice Center with a stay here. Q Pin 2's and Holyoke Mall are also within 2 miles (3 km).
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What's nearby

  • Big E - 4 min drive - 2.7 miles
  • Baystate Medical Center - 4 min drive - 3.3 miles
  • MGM Springfield - 7 min drive - 5.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 5.7 miles
  • Eastern States Exposition - 8 min drive - 5.1 miles

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

  • Dunkin'
  • Chili's Grill & Bar
  • ‪Wood-N-Tap - ‬2 min drive
  • Panera Bread
  • ‪Ninety-Nine Restaurant & Pub - ‬18 min walk

About this property

Riverdale Inn

Motel near Big E in West Springfield
As a guest of Riverdale Inn, you'll find coffee/tea in a common area and RV/bus/truck parking. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this West Springfield motel.

  • 62 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers for purchase
  • Smoking in designated areas
Riverdale Inn offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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  • Pet friendly
  • Parking included
  • Free WiFi
3.2 out of 5, 752 reviews
$85 nightly
The price is $97
Aug 25 - Aug 26
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000593250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0000593250. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Property is also known as

Super 8 Route 5
Super 8 West Springfield
Super 8 West Springfield Route 5 Motel
Super 8 Route 5 Motel
Super 8 West Springfield Route 5
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super 8
West Springfield Super Eight
Super 8 Wyndham West Springfield/Route 5 Motel
Super 8 Wyndham Springfield/Route 5 Motel
Super 8 Wyndham West Springfield/Route 5
Super 8 Wyndham Springfield/Route 5
Super 8 Route 5 West Springfield
Super 8 West Springfield / Route 5
Super 8 Route 5 West Springfi
Riverdale Inn Motel
Riverdale Inn West Springfield
Riverdale Inn Motel West Springfield
Super 8 by Wyndham West Springfield/Route 5

Frequently asked questions

How close is Riverdale Inn to the airport?

Riverdale Inn is 9.8 mi (14-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

Does Riverdale Inn have an airport shuttle?

Airport shuttle services are not available at Riverdale Inn.

How close is Riverdale Inn to the beach?

This motel is 12.1 mi (14-min drive) from Haviland Pond Beach and 14.4 mi (24-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Riverdale Inn offer free breakfast?

Riverdale Inn does not offer free breakfast.

Is there a casino at Riverdale Inn?

No, there is no casino at this motel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Riverdale Inn?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Riverdale Inn?

This motel offers free self parking.

Does Riverdale Inn have a pool?

Riverdale Inn does not have a pool.

Does Riverdale Inn have a spa?

There are no spa services available at this motel.

How close is Riverdale Inn to downtown West Springfield?

Riverdale Inn is 2.7 mi away from West Springfield.

Riverdale Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 184 out of 999 reviews
Rating 8 - Good. 199 out of 999 reviews
Rating 6 - Okay. 177 out of 999 reviews
Rating 4 - Poor. 201 out of 999 reviews
Rating 2 - Terrible. 238 out of 999 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Disliked: Amenities
The lady at the front desk was very helpful. As a older woman by herself I was unsure if I would be able to sleep but am feeling comfortable staying the night. Yes the property is dated and old but I have certainly stayed in worse places run by big corporations. I give these folks a lot of credit for their work keeping up with the place. They were sold out the night I stayed.
Stayed 1 night in May 2025

8/10 Good

Luis

Stayed 1 night in May 2025

2/10 Terrible

Gabriel

Stayed 1 night in May 2025

2/10 Terrible

Jordan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed cover had holes in it from when someone put out their cigarette in it several holes. It was the rugs smell like dog and there was like a greasy film on them and they were so dirty and dusty they had never been vacuumed they need to be replaced that the rugs throughout the whole place are just so disgusting old outdated just nasty. I woke up sick because of the black mold from the shower and the shower curtain had black mold on the bottom of the shower curtain the black one was on the ceiling of the shower I woke up sick from this place not safe if you are allergic to any sort of mold. the place smells like marijuana because a lot of the tenants I think live there on a regular basis and we're smoking the windows their cars you can smell marijuana just everywhere and I I don't enjoy the smell of marijuana. We tried going to the Outback Steakhouse across the street but it was very unclear as to where to cross the street so it's not exactly a convenient location if you're trying to do go to somewhere to sleep and then walk but just a mile down the road there's a very nice Mall so it's not completely inconvenient but when it's dark out and you don't know what's going on it's easy to feel like it's an inconvenience place
Stayed 1 night in May 2025

10/10 Excellent

Roger t

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in May 2025

8/10 Good

Jose R

Liked: Cleanliness, room comfort
No coffees no macrowet
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The spanish lady that works 2nd shift gave somebody my room number, someone who i don’t speak to & someone i didn’t authorize her to give my information to. They proceeded to say they didn’t when i have proof that they did.
Stayed 1 night in Apr 2025

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
It smelled and there were bugs in room
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly good cleaning services
Stayed 1 night in Apr 2025

8/10 Good

Joe

Was able to check in super early. Outside looks blah. Inside is super clean and nice
Stayed 1 night in Apr 2025

8/10 Good

Maria

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

Patrick

Stayed 1 night in Feb 2025

2/10 Terrible

Nora

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility had a powerful smell of weed in the lobby, hallways, and the rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Ralph

Stayed 1 night in Nov 2024

6/10 Okay

Ralph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Galina

Eh
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

kristin

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk staff rude and discourteous. Ill trained. Woman on the night shift the night before check in, was unbelievably nasty, shouting at me on the phone. The day man when we checked in, was someone who should not even be working with people. Another very nasty, rude person, with a huge language barrier who spoke very little English, ignored ,me the person who supplied the credit card, instead looked directly at my sister and talked to her about my credit card and payment. He would NOT tell us how much the room cost but had processed my card before I approved that transaction.Still ,three days later, I have NO IDEA how much the room cost. No one would tell us, and no one would give me a receipt. The room the first night was a disaster. Sink would not drain Metal shelf was falling off the wall with one screw holding it up. Heater was loud and clangy, would not shut off. Refrigerator was loud and would not shut down despite turning the dial to OFF.Coffee pot was filthy.TV did not work. People upstairs shouting and talking at full volume ALL NIGHT, never once shutting up to sleep.' ALL NIGHT and even the next morning at 6:00 a.m. they were still talking and stomping around like a herd of elephants. NEVER ONCE SHUT UP. At one point there was sawing going on, wood or something. My sister and I got absolutely not a minute of sleep that night. The vending machine downstairs did not give me change and I lost $10 worth of change through a slot that should not have been ther
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

Ian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I've ever stayed in. Crack in the bathroom ceiling. Painted over mold. Cigarette burns on the sheet. Stains on the matress. Other guests smoking weed in the rooms. The hallways smelled musty. Very dimly lit inside and out. The staff were not rude, but very direct, wearing what were essentially pajamas. I didn't feel safe. People were yelling in the hallways. Overal, this place was pretty ratchet. Not worth the low cost.
Stayed 1 night in Jan 2025

2/10 Terrible

Tiana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024