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La Quinta Inn & Suites by Wyndham Springfield MA

3-star property
100 Congress Street, Springfield, MA 1-855-201-7819
3.9 out of 5
Good!
See all 24 travelocity Reviews

"The room was nice, but the breakfast was terrible! Offered a variety of cereals but had no milk available! " More

By a verified traveler on Thu 18 Aug 2022

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Hotel Description

Family-friendly 3-star hotel near Naismith Memorial Basketball Hall of Fame

Metro Center stay

Your stay at this Metro Center hotel places you within 2 miles (3 km) of MGM Springfield and Springfield Armory. Naismith Memorial Basketball Hall of Fame and Forest Park are also within 3 miles (5 km).

Family-friendly fun

This hotel features an indoor pool and a gym. Families will appreciate the arcade/game room and onsite laundry facilities. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Room, 1 Queen Bed, Accessible, City View (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110* Per night/room Oct 10 - Oct 11

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Springfield MA ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Springfield MA

Everyone (13) Couples (3) Family (7)
3 out of 5
The room was nice, but the breakfast was terrible! Offered a variety of cereals but had no milk available!

Posted by , from MARTINEZ on Aug 18, 2022

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3 out of 5
Staff was clearly overworked and felt under appreciated. Check in was very clunky and took a while with a full lobby. I have never seen it like that anywhere else. It was the same the next day so I assume this is normal here. Breakfast was ok. No knives either morning so I used spoons for peanut butter. Milk ran out. Servers wheeled in a cart full of milk but said they couldn’t put it in because they didn’t have the right people there. There was a dining room of guests waiting for milk that were unhappy about this. Overall the experience was below expectations, but I suppose that’s what I should expect when I rank rooms by price. Also we booked a two queen room and got a king. Ok because it was me and my son but if we had another family member it would not have been ok. Staff was clearly unhappy with the company. They tried to be nice to guests but it’s easy to see. Probably will look elsewhere if we needed to stay in this area again.

Posted by on Apr 22, 2022

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5 out of 5

Posted by on Oct 18, 2021

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5 out of 5

Posted by on Sep 18, 2021

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5 out of 5

Posted by on Aug 25, 2021

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5 out of 5

Posted by on Aug 8, 2021

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5 out of 5

Posted by on Aug 7, 2021

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5 out of 5
Attentive staff at desk.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 7, 2021 by tomp

Thank you for comments and reviews We hope to see you soon.

3 out of 5
That property

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 18, 2021 by tomp

Thank you for your review and comments. We hope to see you again soon!

4 out of 5

Posted by on Aug 1, 2021

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About the La Quinta Inn & Suites by Wyndham Springfield MA

Location 100 Congress Street, Springfield, MA 01104

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Bar/lounge

Property Features

La Quinta Inn & Suites by Wyndham Springfield MA offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4900 square feet (455 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly La Quinta Inn & Suites by Wyndham Springfield MA. Self parking is free. This 3-star Springfield hotel is smoke free.

  • 1 building
  • 208 guestrooms or units
  • 12 levels
  • 4900 sq ft of conference space
  • 455 sq m of conference space
  • Built in 1964
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Springfield Union Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Springfield MA offers 208 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0010342810

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0010342810. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0010342810
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Springfield
  • Quinta Springfield
  • Quinta Wyndham Springfield MA Hotel
  • Quinta Wyndham Hotel
  • Quinta Wyndham Springfield MA
  • Quinta Wyndham
  • Hotel La Quinta by Wyndham Springfield MA Springfield
  • Springfield La Quinta by Wyndham Springfield MA Hotel
  • Hotel La Quinta by Wyndham Springfield MA
  • La Quinta by Wyndham Springfield MA Springfield
  • La Quinta Inn Suites Springfield
  • La Quinta Suites Springfield
  • La Quinta Inn & Suites by Wyndham Springfield MA Hotel
  • La Quinta Inn & Suites by Wyndham Springfield MA Hotel
  • La Quinta Inn & Suites by Wyndham Springfield MA Springfield
  • La Quinta by Wyndham Springfield MA
  • La Quinta Inn Suites Springfield
  • La Quinta Inn & Suites by Wyndham Springfield MA Springfield

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.