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Residence Inn by Marriott West Springfield

3.0 star property
3-star hotel near Big E

Choose dates to view prices

Photo gallery for Residence Inn by Marriott West Springfield

An outdoor patio area with a stone fire pit, seating, and a grill.
A hotel room with a large bed, bedside lamps, a desk, and a TV.
A hotel room with a kitchenette, a sofa, a desk, and a TV.
A hotel room with a sofa, TV, fireplace, bed, and a small table with bar stools.
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Shops
    ‪19 min walk‬
  • Place, Cinemark West Springfield 15
    ‪3 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a television, a sofa, a chair, a fireplace, and framed artwork on the walls.

Studio, 1 King Bed

8.6 out of 10
Excellent
(35 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a fireplace.

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(8 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a kitchenette, a sofa, a desk, and a TV.

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

A hotel room with a sofa, a small table, a desk with two chairs, a TV mounted on the wall, and a bed with a headboard.

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a sofa, TV, fireplace, bed, and a small table with bar stools.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, bedside lamps, a desk, and a TV.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Cinemark West Springfield 15 with a stay here. Big E and Holyoke Mall are also within 3 miles (5 km).

What's nearby

  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Riverdale Center - 14 min walk - 0.8 miles
  • Riverdale Shops - 19 min walk - 1.0 mile
  • Cinemark West Springfield 15 - 3 min drive - 1.4 miles
  • Q Pin 2's - 3 min drive - 1.4 miles

Getting around

  • Springfield Union Station - 7 min drive
  • T.F. Green Airport (PVD) - 106 min drive

Restaurants

  • ‪Wood-N-Tap - ‬16 min walk
  • ‪Burger King - ‬15 min walk
  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Residence Inn by Marriott West Springfield

3-star hotel near Big E
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
West Springfield
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 905 reviews
$98 nightly
The price is $112
Aug 9 - Aug 10
Total with taxes and fees
Candlewood Suites West Springfield by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

How close is Residence Inn by Marriott West Springfield to the airport?

Residence Inn by Marriott West Springfield is 4.4 mi (7-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of Jul 22, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on Aug 9, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott West Springfield have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott West Springfield.

How close is Residence Inn by Marriott West Springfield to the beach?

This hotel is 13.6 mi (16-min drive) from Haviland Pond Beach.

Does Residence Inn by Marriott West Springfield offer free breakfast?

Residence Inn by Marriott West Springfield offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Residence Inn by Marriott West Springfield?

No, there is no casino at this hotel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Residence Inn by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott West Springfield?

Free parking is not available at this hotel. Self parking is available for USD 7 per day.

Does Residence Inn by Marriott West Springfield have a pool?

Residence Inn by Marriott West Springfield features an indoor pool.

Does Residence Inn by Marriott West Springfield have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott West Springfield to downtown West Springfield?

Residence Inn by Marriott West Springfield is 2.3 mi away from West Springfield.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 589 reviews
Rating 8 - Good. 133 out of 589 reviews
Rating 6 - Okay. 63 out of 589 reviews
Rating 4 - Poor. 27 out of 589 reviews
Rating 2 - Terrible. 29 out of 589 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing,
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, spacious as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff, clean room and amenities
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Dorcas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was everyone was great !!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is wonderful place to stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean polite and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty pool full of hair
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aiisha

Liked: Cleanliness, staff & service, amenities
All around good experience
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is excellent, good breakfast
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
The room was in good condition
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The two-bedroom suite was spotless and well appointed for two professionals to work out of.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun family spot and close to six flags
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sayyam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, will book again in the future!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Aaysha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katvhleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great pool and location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dallas Stay

Love the hotel and the food is great! We stay here every year!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the Residents Inn for anyone looking to stay in the area of Springfield
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Dane

Nice room
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wAs a wonderful stay
Stayed 1 night in Dec 2024

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