"We enjoyed our stay. The only disappointment was checking in. They kept telling us to come back in an hour and after a couple of times they found us a ... " More
Central Springfield getaway
Within a 10-minute walk of this Metro Center hotel, you'll find MassMutual Center and Naismith Memorial Basketball Hall of Fame. Paramount Theater and Titanic Museum are also within 2 miles (3 km).
Casino, coffee shop
This smoke-free hotel features a casino and 8 restaurants. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking. A coffee shop, express check-in, and express check-out are also on offer.
Feb 12, 2020 by G. Marcano
The luxury, service, and exceptional facility at MGM Springfield makes for the perfect getaway experience. Thank you for sharing your review and for choosing to stay with us. We will pass along your observation to the respective department heads for further review and improvements. We value your business and anxiously await your return.
Dec 29, 2019 by G. Marcano
We appreciate you sharing your review of MGM Springfield on Travelocity.com. We would love to welcome you back again in the near future for another enjoyable experience.
Jun 20, 2019 by G. Marcano
We love your review of MGM Springfield! It is a delight to know you enjoy our clean and safe environment, as well as our knowledgeable staff. We appreciate the chance to leave you with such a positive lasting impression, and hope to welcome you back again soon.
Jun 20, 2019 by G. Marcano
Thank you for taking a moment to review MGM Springfield. We are truly sorry to learn of the service shortfalls you experienced at TAP. Feedback such as you provided helps us identify areas of focus in the future, so we may improve our guest's experiences. It is our hope that you will consider visiting us again soon, so we may work to better your opinions of our property.
Mar 7, 2019 by Nicole S
Thank you for your review of MGM Springfield. We are delighted to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back again soon for another great visit.
There are 8 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 10646 square feet (989 square meters) and includes conference space. A casino, a vending machine, and multilingual staff are also featured at MGM Springfield. Self parking is free. This 4-star Springfield hotel is smoke free.
Available in all rooms: Wireless internet access
Free self parking
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Guests can enjoy cooked-to-order breakfast for a fee.
TAP Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Wahlburgers - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack - This restaurant specializes in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse - This steakhouse specializes in American cuisine. Open select days.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0003012810. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.