Skip to main content
Beginning of main content

Enter dates to see availability

4.1 out of 5

"The Champion sports bar needs an overhaul of their menu and food quality. I would rate both a 1 star out of 5. The area did not many food options for ... " More

By 1stTimeintown, from Dallas, TX, USA on Sat 17 Mar 2012

Hotel Description

3.5-star hotel near MGM Springfield

In Springfield

Within a 15-minute walk of this Metro Center hotel, you'll find MGM Springfield and Naismith Memorial Basketball Hall of Fame. Springfield Armory and Forest Park are also within 3 miles (5 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and dry cleaning are also offered.

Free WiFi

The shared guestrooms offer free WiFi and free local calls. TVs, coffee/tea makers, and hair dryers are also available.

Room, 1 King Bed (Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$112* Per night/room Nov 28 - Nov 29

Room, 2 Double Beds (Guest Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Square Hotel Springfield ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Tower Square Hotel Springfield

Everyone (4) Couples (1) Family (6)
1 out of 5

Posted by on Nov 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 11, 2019 by Customer Service

We appreciate your feedback. It is extremely disheartening to see that you were unsatisfied with your stay here at Tower Square Hotel. This is not the experience that we aspire to provide you with, so we will address this feedback with our team. We do hope for the chance to rectify this visit in the future. Kind regards, Peter Marks, General Manager

5 out of 5

Posted by on Sep 26, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 26, 2019 by Customer Service

Thank you so much for the perfect rating. We're delighted to hear that you enjoyed your stay with us. We can't wait to host you again soon. Have an outstanding day. Kind regards, Peter Marks, General Manager

4 out of 5
Location to the event. With it being one night stay it is hard to get comfortable in a bed that you aren’t use to.

Posted by on Jun 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 28, 2019 by Customer Service

We appreciate the feedback! We're glad to see you enjoyed your time with us! It's great that the location of our property was conveniently located to the event you attended. We hope to host you again soon for an even better experience! Kind regards, Peter Marks, General Manager

5 out of 5
I like the location of the property. Convenient walking distance to many things.

Posted by on May 20, 2019

Was this review helpful to you?
Comment from Hotel Management

May 20, 2019 by Customer Service

Thank you for your compliments! We're thrilled that your time with us in Springfield was such a success! Our team takes pride in offering our guests comfortable accommodations in a central location, and your kind words assure us we are succeeding! We can't wait to host you again soon for another positive stay! Have a wonderful day! Kind regards, Peter Marks, General Manager

5 out of 5
location is awesome close to everything. It was a great stay

Posted by on Apr 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 29, 2019 by Customer Service

We're thrilled to know you had such a wonderful experience with us! We strive to provide our guests with only the most enjoyable of visits and your praise for our convenient location lets us know we're succeeding. That's what we like to see! We can't wait to host you again for yet another unforgettable visit. Have an outstanding day! Kind regards, Peter Marks, General Manager

5 out of 5
The restaurant was great, enjoyed the food. The staff was very nice.

Posted by on Mar 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2019 by Rowan

Thank you for taking the time to leave a great comment about Currents and our staff!

4 out of 5
Kris, server/bartender at Currents, was exceptionally nice, attentive, and has excellent customer service skills.

Posted by on Mar 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2019 by Rowan

We all agree that Kris is one of the best. Thank you for acknowledging him and we hope that you choose Tower Square Hotel the next time you're in Downtown Springfield.

1 out of 5
Our hotel room had dried vomit on the floor and the sheets and duvet were soiled. This hotel was so filthy that we left and checked into another hotel.

Posted by on Feb 11, 2019

Was this review helpful to you?
4 out of 5

Posted by on Feb 1, 2019

Was this review helpful to you?
2 out of 5

Cold Shower

Yes, it's true. The Marriot ran out of hot water on a Sunday morning. This is expected in developing countries...not MA. This was one of several disappointments, including: down lumps in the comforter, cobwebs and cracks on the ceiling, and dust coating the textured wallpaper.

Posted by , from California on Oct 4, 2016

Was this review helpful to you?

About the Tower Square Hotel Springfield

Location 2 Boland Way, Springfield, MA 01115

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 15170 square feet (1409 square meters). A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Tower Square Hotel Springfield. For a fee, parking is available. This 3.5-star Springfield hotel is smoke free.

  • 1 building
  • 265 guestrooms or units
  • 15170 sq ft of conference space
  • 1409 sq m of conference space
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (32.9 km / 20.5 mi)
  • Train station: Springfield Union Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Tower Square Hotel Springfield offers 265 shared accommodations with air conditioning, safes, and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Accommodations are shared
  • Television
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and on weekends from 7 AM to 10:30 AM.

Currents Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Currents - Onsite restaurant. Open select days.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 16.95 per person (approximately)
  • Self parking fee: USD 17 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Springfield
  • Tower Square Hotel
  • Springfield Marriott Hotel
  • Marriott Springfield Hotel Springfield
  • Tower Square Springfield
  • Tower Square Hotel Springfield
  • Tower Square
  • Springfield Marriott
  • Tower Square Springfield
  • Tower Square Hotel Springfield Hotel
  • Tower Square Hotel Springfield Springfield
  • Tower Square Hotel Springfield Hotel Springfield
url importing https://www.travelocity.com/Springfield-Hotels-Tower-Square-Hotel-Springfield.h6279-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.