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D. Hotel Suites & Spa

3-star property
1 Country Club Rd, Holyoke, MA 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 16 Travelocity Reviews

"I really like that you don't get that commercialized feel of a big chain hotel. When you walk in it has the feel of an Inn. Feels very homey and the ... " More

By a verified traveler on Sat 06 Feb 2021

Points Of Interest

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Hotel Description

3-star golf hotel near Mount Holyoke College

In state park

At this Holyoke hotel, you'll be within 6 miles (10 km) of Smith College and 12 miles (20 km) of Amherst College. University of Massachusetts-Amherst is within 12 miles (20 km) and Mount Holyoke College is within 20 miles (32 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free Internet, LCD TVs

The 61 individually decorated guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs come with cable channels, and other amenities include Egyptian cotton sheets and coffee/tea makers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room May 20 - May 21

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

D. Hotel Suites & Spa ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for D. Hotel Suites & Spa

Everyone (8) Couples (5) Family (3)
5 out of 5
I really like that you don't get that commercialized feel of a big chain hotel. When you walk in it has the feel of an Inn. Feels very homey and the staff were super friendly. One of the cleanest places i have ever stayed, not one issue with the room at all. Will definitively stay here again in the future.

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 6, 2021 by HW, Front Office Supervisor

Thank you for leaving this anonymous review! We appreciate hearing how much you enjoyed feeling at home, especially during these difficult times! Thank you for mentioning how clean you found us to be; we pride ourselves in our sanitizing and disinfecting efforts. We look forward to having you stay with us again and wish you all the best until then.

5 out of 5
The restaurant was excellent and the prison guard at the mic was great, singing an impressive playlist from all generations

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 15, 2020 by B.V.

Thank-you so much for the great review of our neighboring restaurant. I will pass on your review to the owners so they are aware of your feelings. I hope you continue to come eat with us and always enjoy yourself!

4 out of 5
Beautiful location, hotel is very clean and spacious. However, our room had a broken toilet and there are no maintenance staff on at night that could fix it. When I called the front desk, I was offered a plunger. I'm sorry but I'm not paying to stay somewhere that I have to plunge a broken toilet. They relocated us (at 9:30 at night!) to the last open room. Sadly, my son had to sleep on a rolloff bed because the only room open was a king room. On Sunday, breakfast was great but the pool was closed for maintenance, so we were very disappointed.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by J

Thank you anonymous for your review, We are sorry that you had to be moved from your room, It is unfortunate when we have to move guests from their assigned room, in this case it was necessary. While we are proactive with all maintenance issues, some issues are out of our control and other measures have to be taken. With regards to the pool it was being cleaned and it was in back in order in under an hour. We want our guests to be able to enjoy our facility at its best and that includes the pool. We hope you give us another chance in the future, if you are ever in the area.

5 out of 5
It was perfect with the exception out of date tv and bad wifi.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Front Desk

Hello Anonymous! Thank you for taking the time to leave us this 5-star review and your feedback! We are pleased to hear that your stay was perfect. If you choose to stay with us in the future, you can request one of our rooms with a new TV. Cheers!

4 out of 5
Beds were not comfortable but loved the hot tub. Not sure if I would stay again though. We checked out early to drive home to sleep in our own bed

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by J

Thank you anonymous for your feedback, sorry that you did not like our mattresses and are glad that you enjoyed other parts of you stay. We hope you choose us again in the future.

4 out of 5
Unfortunate that our initial contact was disappointing because the remainder of our time, including 'farewell', was excellent. The employee who greeted us seemed surprised we were there, less than friendly ... perhaps she was asleep in the office (8pm) ... and was robotic in her instruction. We got on the elevator and just shrugged.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Nov 20, 2019 by LH, Front Desk Agent

Hello Anonymous! We apologize that your first impression was less than stellar as we worked through a few staffing changes in October. We appreciate your honest feedback and are pleased to hear that your stay ended excellently! Hopefully, you will give us another opportunity to earn that 5 out of 5 review!

5 out of 5

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 29, 2019 by Supervisor

Hi Anonymous, Thank you for taking your time to give us a feedback, and choosing us for your lodging needs. We are glad you enjoyed your stay with us. Hope to have your business again in the future

5 out of 5
The hotel was very professionally taken care of. Staff, cleanliness of the facility was first rate.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by Front Desk

Hello! Thank you for taking the time to leave us this 5-star review and your feedback. We are glad you enjoyed your stay and hope you decide to stay with us again in the future! Cheers!

5 out of 5
Very clean, room lovely, bed comfortable, nice staff, excellent buffet breakfast

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 24, 2019 by Front Desk

Hello! Thank you for taking the time to leave us this 5-star review & your feedback. We are glad you enjoyed your stay and our breakfast. We hope you choose to stay with us again in the future! Have a great day!

5 out of 5
This hotel was beyond my expectations. It was clean, comfortable, the staff was super friendly, and the spa was cute and accommodating. Breakfast was delicious, and the hot tub and pool were pristine. I will definitely be staying at the hotel again in the future

Posted by , from Schenectady, NY on Apr 24, 2019

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Comment from Hotel Management

Apr 24, 2019 by Front Desk

Hello Jessica! Thank you for taking the time to leave us this 5-star review. We are glad you enjoyed your stay and were able to take advantage of all of our wonderful amenities here. We look forward to having your business again in the future. Cheers!

About the D. Hotel Suites & Spa

Location 1 Country Club Rd, Holyoke, MA 01040

Property Features

D. Hotel Suites & Spa offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly D. Hotel Suites & Spa. Free self parking is available. This 3-star Holyoke hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Bradley Intl. Airport (BDL) (53.7 km / 33.3 mi)
  • Train station: Northampton Station (6.3 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

D. Hotel Suites & Spa offers 61 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.

The Mick - This family restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Delaneys Grill - This steakhouse specializes in American cuisine and serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

D Hotel Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0006001370

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0006001370. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0006001370
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • D. Holyoke
  • D. Hotel Holyoke
  • Country Inn And Suites Holyoke
  • Country Inn Holyoke
  • Holyoke Country Inn
  • Country Inn & Suites Holyoke Hotel Holyoke
  • D. Hotel Suites
  • D. Hotel Suites Holyoke
  • D. Suites Holyoke
  • D. Hotel Suites & Spa Hotel
  • D. Hotel Suites & Spa Holyoke
  • D. Hotel Suites & Spa Hotel Holyoke

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.