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Tru by Hilton Chicopee Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Premium bedding, down comforters, blackout drapes, iron/ironing board
Exterior
Terrace/patio
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Baystate Medical Center
    ‪6 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(81 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chicopee

In Chicopee .Within 2 miles (3 km) of this Chicopee hotel, you'll find Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.0 mile
  • Baystate Medical Center - 6 min drive - 5.3 miles
  • MassMutual Center - 9 min drive - 7.3 miles
  • MGM Springfield - 9 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.7 miles

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Dunkin' - ‬19 min walk
  • ‪Say When - ‬3 min drive

About this property

Tru by Hilton Chicopee Springfield

Enjoy free breakfast at this Chicopee hotel
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Indoor pool

Hampton Inn Chicopee/Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,005 reviews
$128 nightly
The price is $145
Sep 3 - Sep 4
Total with taxes and fees
Hampton Inn Chicopee/Springfield

Property amenities

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

How close is Tru by Hilton Chicopee Springfield to the airport?

Tru by Hilton Chicopee Springfield is 12.9 mi (17-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Sep 3, 2025 start from $120.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Chicopee Springfield have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Chicopee Springfield.

How close is Tru by Hilton Chicopee Springfield to the beach?

This hotel is 8 mi (10-min drive) from Haviland Pond Beach.

Does Tru by Hilton Chicopee Springfield offer free breakfast?

Tru by Hilton Chicopee Springfield offers free on-the-go breakfast every day from 6 AM to 10 AM.

Is there a casino at Tru by Hilton Chicopee Springfield?

No, there is no casino at this hotel, but MGM Springfield (9-min drive) is nearby.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Tru by Hilton Chicopee Springfield?

This hotel offers free self parking.

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Tru by Hilton Chicopee Springfield have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Chicopee Springfield to downtown Chicopee?

Tru by Hilton Chicopee Springfield is 2.1 mi away from Chicopee.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1011 reviews
Rating 8 - Good. 216 out of 1011 reviews
Rating 6 - Okay. 87 out of 1011 reviews
Rating 4 - Poor. 37 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, super clean, definitely will be back
Stayed 1 night in Aug 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable environment
Stayed 1 night in May 2025

10/10 Excellent

Pedro

Stayed 1 night in May 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean very nice place
Stayed 1 night in May 2025

8/10 Good

Philip

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay nice staff
Stayed 1 night in May 2025

10/10 Excellent

Artem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!
Stayed 1 night in May 2025

10/10 Excellent

Allen

Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in May 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine. However Tru didn’t honor my Expedia room reservation for a King bed and we were stuck in a queen for 4-nights which was UNACCEPTABLE. However it was NON-REFUNDABLE. Therefore I’d be very hesitant to ever use Expedia again. Yes I contacted Expedia via messenger/email and only got an automated reply that they’d forwarded it to the motel.
Stayed 4 nights in May 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hugh K

Price was very high
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasantly and easy stay. Great coffee! Staff is wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 5 day Stay

Lots of friendly staff. The breakfast was awesome every morning. The fitness center was better than most by comparison.
Stayed 5 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Jutta

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and good room conditions.
Stayed 1 night in May 2025

10/10 Excellent

Sharon V

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a newer hotel with a different concept. Perfect for short or long stays. ( I loved that the rooms didn't have carpet; super clean in my opinion). Would stay again.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Rough crowd partying and screaming in the pool.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual.
Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a number of times as we visit family in the area. We've had good customer service, rooms are nice, clean, and comfortable. Pleasant staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place !

This place never disappoints, very clean , comfortable , hot real breakfast, very very nice Day time staff , I’ve stayed twice already and plan on again , also everything you need is either at the hotel or around you . Btw housekeepers may wanna wait before coming in ur room before checkout , would be my only thing , don’t assume people left, could be a simple mistake def going back thanks Tru.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is awesome !

This hotel is better than any high class hotel downtown , this is where I will always stay from here on out ! Very clean staff very nice !
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025