Within 3 miles (5 km) of this Chicopee hotel, you'll find Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Mercy Hospital are also within 6 miles (10 km).
Renovated in 2018
This hotel features an indoor pool and a 24-hour gym. There's no skimping on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. A 24-hour business center, a snack bar/deli, and a picnic area are also on offer.
Free Internet, LED TVs
Boasting comforts like premium bedding and down comforters, the 108 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Free local calls and ironing boards are also available. Weekly housekeeping is available.
Jun 27, 2020 by Helder Serrazina
Dear Guest, Thanks for staying with us at the Tru by Hilton Chicopee Springfield. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. We invite you to follow us on Facebook, Twitter and Instagram at @TrubyHilton about our exciting new brand.
Feb 23, 2020 by Helder Serrazina - Guest Services
Dear Guest, We appreciate your awesome review! We will be referring your suggestion to General Management, and hope to have the opportunity to host you again. Best Regards
Jan 30, 2020 by Helder Serrazina
Dear Guest, Thank you for your kind review. We look forward to host you again soon! Please reach out in case we can be of assistance. Best Regards, Front-Office
Nov 18, 2019 by Nicole
Thank you for the excellent rating! We are Tru-ly glad you enjoyed your stay. We hope to see you back again soon.
Nov 17, 2019 by Nicole
Thank you for the excellent rating!
Oct 14, 2019 by Nicole
We are sorry to hear of your experience and urge you to reach out to a member of our management to further discuss your stay. We do hope you’ll considering staying with us again.
Sep 26, 2019 by Nicole
Thank you for the perfect rating.
Sep 29, 2019 by Nicole
We are TRUly glad to hear you fell in love with our hotel. We’ve designed Tru for customers just like you! Thank you for staying. Hope to see you again.
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite 24-hour business center. Tru by Hilton Chicopee Springfield also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Tru by Hilton Chicopee Springfield was completed in 2018. This Chicopee hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).