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Tru by Hilton Chicopee Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Premium bedding, down comforters, blackout drapes, iron/ironing board
Terrace/patio
Business center
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk

Explore the area

View in a map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Baystate Medical Center
    ‪5 min drive‬
  • Place, MGM Springfield
    ‪7 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chicopee

In Chicopee .Within 2 miles (3 km) of this Chicopee hotel, you'll find Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.0 mile
  • Baystate Medical Center - 5 min drive - 5.3 miles
  • MassMutual Center - 7 min drive - 7.3 miles
  • MGM Springfield - 7 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.7 miles

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Dunkin' - ‬14 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Enjoy free breakfast at this Chicopee hotel
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,012 reviews
$106 nightly
The price is $120
Nov 16 - Nov 17
Total with taxes and fees
Hampton Inn Chicopee/Springfield

Property amenities

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

How close is Tru by Hilton Chicopee Springfield to the airport?

Tru by Hilton Chicopee Springfield is 12.9 mi (17-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Nov 24, 2025 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Chicopee Springfield have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Chicopee Springfield.

How close is Tru by Hilton Chicopee Springfield to the beach?

This hotel is 8 mi (10-min drive) from Haviland Pond Beach.

Does Tru by Hilton Chicopee Springfield offer free breakfast?

Tru by Hilton Chicopee Springfield offers free on-the-go breakfast every day from 6 AM to 10 AM.

Is there a casino at Tru by Hilton Chicopee Springfield?

No, there is no casino at this hotel, but MGM Springfield (9-min drive) is nearby.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Tru by Hilton Chicopee Springfield?

This hotel offers free self parking.

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Tru by Hilton Chicopee Springfield have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Chicopee Springfield to downtown Chicopee?

Tru by Hilton Chicopee Springfield is 2.1 mi away from Chicopee.

Reviews

Tru by Hilton Chicopee Springfield Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 646 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

near perfect

great place. first time at tru, will look for again. only poor part was breakfast which look better at the snack kiosk
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool vile, service very friendly,
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude front desk

Hotel was nice. Pool was green didn’t use it. Woman at desk with pink hair was talking to her friend and was very rude when we asked for the coffee to be refilled. Hope she is not at the desk when others need help.
Stayed 1 night in Aug 2025

10/10 Excellent

Yanira

Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, super clean, definitely will be back
Stayed 1 night in Aug 2025

8/10 Good

Kimberlee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Loved the welcome coffee and the pancake machine .very minimalist hotel but clean
Stayed 1 night in Aug 2025

8/10 Good

Pilar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Luciane

Liked: Amenities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, a little noisy

The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paris nailed this location. Very clean, inviting, fun, energetic. So much better than my last hotel at the same cost. I don't want to leave! Honestly not a bad thing to say about this place. It's aTuesday and it's booked. Short of magical, it's definitely worth the stay ✨️ wish i could add my pics to show you. 5+++ rating
Welcome screen w my name
View from entrance
Shower with unique dispensers for wash/shampoo/ conditioner
Open sink w unique dispenser for lotion/soap
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice people. Very accommodating.
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
room is for overnight stay ONLY. NO closet space NO dresser for extended stay comfort Not for ME,WILL NOT STAY AT ANOTHER TRU HOTEL and only 1 NOT comfortable chair
Stayed 10 nights in Jul 2025

4/10 Poor

Lisa, Otsego

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service
Staff is
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once or twice a year. It’s always a nice experience at this price point. The breakfast is better than most (great coffee!) and rooms are comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Caitlin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating and friendly
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Traveled with partner
It was very loud at times around 2 am the other guests had very loud rooms the shower curtain and the way the shower is we had to layer towels on the floor to soak up the water our floor was soaked no vent in the bath the fridge didn’t work to keep drinks cold
Stayed 7 nights in Jul 2025

10/10 Excellent

Barry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 1 night in May 2025

8/10 Good

Ana, hollis

Liked: Cleanliness, amenities, property conditions & facilities
Fine. We came for a large conference in Springfield MA and everything was booked. The price was not normal for this level property in this location normally, but supply & demand dictated higher prices for our dates. Nothing special about the property but also nothing particularly “wrong” either. Just fine.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Didn’t have my reservation, they took my money. I ended up paying twice.
Stayed 1 night in Jun 2025