Tru by Hilton Chicopee Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Business center
Terrace/patio
Exterior
Premium bedding, down comforters, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • MassMutual Center
    ‪9 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(75 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chicopee

In Chicopee .Within 2 miles (3 km) of this Chicopee hotel, you'll find Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.0 mile
  • Baystate Medical Center - 6 min drive - 5.3 miles
  • MassMutual Center - 9 min drive - 7.3 miles
  • MGM Springfield - 9 min drive - 7.5 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.7 miles

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Enjoy free breakfast at this Chicopee hotel
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business center. A terrace, an arcade/game room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

How close is Tru by Hilton Chicopee Springfield to the airport?

Tru by Hilton Chicopee Springfield is 12.9 mi (17-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Aug 3, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Chicopee Springfield have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Chicopee Springfield.

How close is Tru by Hilton Chicopee Springfield to the beach?

This hotel is 8 mi (10-min drive) from Haviland Pond Beach.

Does Tru by Hilton Chicopee Springfield offer free breakfast?

Tru by Hilton Chicopee Springfield offers free on-the-go breakfast every day from 6 AM to 10 AM.

Is there a casino at Tru by Hilton Chicopee Springfield?

No, there is no casino at this hotel, but MGM Springfield (9-min drive) is nearby.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Tru by Hilton Chicopee Springfield?

This hotel offers free self parking.

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Tru by Hilton Chicopee Springfield have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Chicopee Springfield to downtown Chicopee?

Tru by Hilton Chicopee Springfield is 2.1 mi away from Chicopee.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable environment
Stayed 1 night in May 2025

10/10 Excellent

Mabel

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice. Love they are pet friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Mar 2025

6/10 Okay

Jose Alberto

Stayed 4 nights in Apr 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Linh, Holbrook

Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly, Caguas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantonel hotel y el servicio.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stating a tru hotel. The bed and pillows were comfortably. I LOVED early check in 3pm and late checkout at 12pm. That extra hour makes a huge difference. They dont have an actual closet just an small area to hang up clothes , room could ealy looks messy clothes in the open. That will not deter me from staying again late check OUT YES.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy, Smithtown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager at the desk was wonderful! Very caring and considerate person. Will absolutely stay again loved the hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in and check out were very professional and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 9 nights in Mar 2025

10/10 Excellent

Annabella

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
awesome
Stayed 1 night in Mar 2025

6/10 Okay

Noslen

Liked: Cleanliness
I didn't like that the shower doesnt drain properly.
Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but unruly patrons

Difficulty sleeping 2nd night due to unruly children and drunk adults. And constant banging and yelling in the room next door.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Always wish there were 2 chairs with a small table so one of us doesn’t have to sit on the bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shayni

Stayed 1 night in Mar 2025

10/10 Excellent

Arpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped keep breakfast stocked. Room was clean, had nice amenities like games in the lobby and comfortable seating.
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergey, Plantation

Stayed 1 night in Mar 2025