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Quality Inn Chicopee - Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Lobby
Free daily continental breakfast
Premium bedding, desk, iron/ironing board, rollaway beds
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chicopee

In shopping district.You'll find Chicopee Falls Dam and Chicopee Memorial State Park within 2 miles (3 km) of this hotel. Also, Bowlero Chicopee is within 3 miles (5 km) and Connecticut River is within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.0 mile
  • Chicopee Memorial State Park - 2 min drive - 0.9 miles
  • MassMutual Center - 7 min drive - 7.5 miles
  • MGM Springfield - 8 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Quality Inn Chicopee - Springfield

Enjoy free breakfast at this Chicopee hotel
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Exterior
Riverdale Inn
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
2.9 out of 5, 999 reviews
$69 nightly
The price is $80
Dec 17 - Dec 18
Total with taxes and fees
Riverdale Inn

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

How close is Quality Inn Chicopee - Springfield to the airport?

Quality Inn Chicopee - Springfield is 13.1 mi (23-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Jan 4, 2026 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Chicopee - Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn Chicopee - Springfield.

How close is Quality Inn Chicopee - Springfield to the beach?

This hotel is 7.8 mi (10-min drive) from Haviland Pond Beach.

Does Quality Inn Chicopee - Springfield offer free breakfast?

Quality Inn Chicopee - Springfield offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Quality Inn Chicopee - Springfield?

No, there is no casino at this hotel, but MGM Springfield (10-min drive) is nearby.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quality Inn Chicopee - Springfield?

This hotel offers free self parking.

Does Quality Inn Chicopee - Springfield have a pool?

Quality Inn Chicopee - Springfield does not have a pool.

Does Quality Inn Chicopee - Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Chicopee - Springfield to downtown Chicopee?

Quality Inn Chicopee - Springfield is 2.2 mi away from Chicopee.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 136 out of 838 reviews
Rating 8 - Good. 234 out of 838 reviews
Rating 6 - Okay. 188 out of 838 reviews
Rating 4 - Poor. 147 out of 838 reviews
Rating 2 - Terrible. 133 out of 838 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Jeneen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice enough I would stay again!

I was pleasantly surprised. The hotel was set back from the main road and I heard no road noise. I really heard no hotel noise either. The exterior is nothing special and was a bit hesitatnt the inside would be grim but it was clean and quiet. The beds were comfortable. The refrig and microwave were clean. The hotel is older but is well maintained and the bathroom layout was good. I dislike stale smoke odor and there was none. The heating and cooling was fairly quiet. It was perfect for an inexpensive, 3 day, solo stay.
Stayed 3 nights in Sep 2025

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remove those old stinky carpets coffee maker dirty

Place is very rundown , it didn’t have a clean smell it wasn’t very bad
Stayed 3 nights in Aug 2025

4/10 Poor

valton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not well taken care of. It is not well maintenance. The cleaning lady went into our room and managed to knock the new hairdryer behind the refrigerator and then we questioned it’s a disappearance we were told we were being rude. We found the hairdryer behind the refrigerator with a lot of other trash. There was no hairdryer in the room. If we left the room for the whole day, we will come back in the room smelled. The lady that worked at the front desk act like she didn’t want to be there or she had too much work to do and her attitude was just unbearable. Nobody was smiling. These rooms haven’t been updated in years because the TV was at least 15 years old. You couldn’t put a channel number into the remote. You had to put the frequency number in to get the channel to come up and that was confusing. The cleaning people didn’t come on a daily basis to clean the room and we had to request. They go in there and clean the room. The security at the exit was bad because the door had to be left open and you couldn’t use your room key to open the door from the outside because it didn’t function so anybody could walk into the hotel area and steal something and then walk right back out. Bad experience all the way around. I’ll never use Expedia again.
Stayed 6 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
A bit old and run down in places
Stayed 3 nights in Sep 2025

2/10 Terrible

Harvey

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room had a terrible odor so we had to blast the ac to make it bearable. TV was unwatchable due to freezing and Static. Remote didn't work at all but was replaced and new remote was difficult to use. Location was good. Plenty of parking. Staff was helpful and polite.
Temple@ Mass football. I was the photographer.
Stayed 2 nights in Aug 2025

6/10 Okay

Seyedsoroosh

Stayed 4 nights in Aug 2025

10/10 Excellent

TORU

Stayed 3 nights in Aug 2025

2/10 Terrible

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely Awful

The hallway of hotel had a terrible odor. The room smelled even worse. The heater smelled like it was going to start a fire. Didn’t stay long enough to find out though because there was a roach crawling on one wall and mold growing on another. Went to the desk to inform them of the issues, noticed ants in the lobby. Was offered another room or a refund. Took the refund and went to another hotel. Would recommend staying away from this place!
Stayed 1 night in Aug 2025

4/10 Poor

danielle

Liked: Staff & service
Disliked: Cleanliness
Wouldn’t recommend for a single young woman to stay here or family. They leave the front doors open because you can’t use your key to get back in after hours which is not safe so anyone can come in, scary.
Stayed 2 nights in Aug 2025

6/10 Okay

Karthik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Miranda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s give the worst review I’ve ever given. I’ve stayed at MANY quality inns! But, Cockroaches were on the house here. If you’d like to sleep on springs with limited cushion this is your one stop shop. Spend the extra $20 a stay some where else! Staff is nice though.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities
Breakfast was good could have been a little cleaner
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little dated and a off smell in the room
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 2 nights in Aug 2025

2/10 Terrible

Kisari M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was One of the worst places that we have ever stay at. The room was full of roaches and it smelled horrible. The front desk however was great and apologized for the inconvenience and gave us a full refund
Stayed 1 night in Aug 2025

6/10 Okay

Dot

Disliked: Cleanliness, amenities, property conditions & facilities
This place is very old and smelled of too much Fabulouso cleaner .. if you have allergies.. you will have a headache from the smell .. rugs are sticky..
Stayed 1 night in Aug 2025

4/10 Poor

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, maintained poorly
Stayed 2 nights in Aug 2025

8/10 Good

Fredrick

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Isabel

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it try another place

The room smelled horrible when we arrived and so we turned on ac and opened window- we all got some kind of cold and were coughing by the time we departed- something really gross smelled in the room and it was in utter disrepair- seems very very pricey for such terrible unhealthy experience
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, clean, friendly and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Alice

Liked: Cleanliness, staff & service, room comfort

Rough but adequate/good staff/great location.

We arrived, checked in and went up to the room. There were several room fixtures that were broken, including the table, the toilet roll holder, and a cabinet. It almost seemed like there had been a brawl in the room. The room iron and the tv remote were missing. The front desk person provided replacements quickly and the staff was generally friendly, polite, and professional. The room was clean and comfortable and certainly adequate for an overnight stay. The king bed was comfortable, but the pillows were small and cheap. The room included a small LG tv, but the remote was missing. There was also a small microwave, a fridge, and a coffee maker. There was ample parking, and a convenient location right off the highway, with a bunch of restaurants in walking distance, a Walmart, and many shops nearby, even a Home Depot and an Aldi's. Despite the issues we enjoyed our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025

4/10 Poor

Makhan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms feel dirty and dated.

Stayed 1 night in Aug 2025