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Quality Inn Chicopee - Springfield

Property class: 2.5
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Quality Inn Chicopee - Springfield

A hotel room with two beds, a desk, a television, and a window with curtains.
A hotel dining area with multiple wooden tables and chairs, large windows with curtains, and wall-mounted lights.
A gym with cardio equipment, weight machines, and a mirror.
A hotel reception area with a wooden reception desk, a coffee station, a trash bin, and a clock on the wall.
A compact kitchenette with a microwave, coffee maker, and a flat-screen TV on a wooden cabinet.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chicopee

In shopping district.You'll find Chicopee Falls Dam and Chicopee Memorial State Park within 2 miles (3 km) of this hotel. Also, Bowlero Chicopee is within 3 miles (5 km) and MGM Springfield is within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.0 mile
  • Chicopee Memorial State Park - 3 min drive - 2.5 miles
  • MassMutual Center - 9 min drive - 7.5 miles
  • MGM Springfield - 9 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Fifties Diner - ‬6 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬17 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Cumberland Farms - ‬3 min drive

About this property

Quality Inn Chicopee - Springfield

Enjoy free breakfast at this Chicopee hotel
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

How close is Quality Inn Chicopee - Springfield to the airport?

Quality Inn Chicopee - Springfield is 7.6 mi (16-min drive) away from the Springfield Union Station (ZSF) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Nov 16, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Chicopee - Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn Chicopee - Springfield.

Does Quality Inn Chicopee - Springfield offer free breakfast?

Quality Inn Chicopee - Springfield offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Quality Inn Chicopee - Springfield?

No, there is no casino at this hotel, but MGM Springfield (10-min drive) is nearby.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quality Inn Chicopee - Springfield?

This hotel offers free self parking.

Does Quality Inn Chicopee - Springfield have a pool?

Quality Inn Chicopee - Springfield does not have a pool.

Does Quality Inn Chicopee - Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Chicopee - Springfield to downtown Chicopee?

Quality Inn Chicopee - Springfield is 2.2 mi away from Chicopee.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.2
Rating 10 - Excellent. 173 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 221 out of 1004 reviews
Rating 4 - Poor. 177 out of 1004 reviews
Rating 2 - Terrible. 177 out of 1004 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was quiet and staff was very professional.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean an pretty quiet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it everyone was nice and respectful
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Breakfast was tasty
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room was so disgusting we had to leave and find other accommodations.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for price
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
If not for the excellent breakfast crew, I would rate this facility a teo because of its age and state of repair. The employees care about their customers.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and perfect customer service I luv it here always checking up if we need anything
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in didn't get daily cleaning and reeked of cigarette smoke; the guests in the neighboring rooms were smoking, and nothing was done about it. I wouldn't recommend this place to anyone.
Stayed 19 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is clean and functional. There are some upkeep issues. Overall reasonable value.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole building had a smell was a lot. There was a hole in the wall in the room, loose outlets, the carpet was damp, mold in the bathroom, WiFi didn’t work at all, plastic on the mattress, tv remote didn’t have a back in it, and breakfast was minimal. Pretty sure there were a couple people living there. The staff I interacted with were helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
It was in a great location near stores. The doorknob to the room was broken. I asked for a repair but no one came.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean when we got there and the hotel was so disgusting overall.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. There were bugs on the floor. We opened the refrigerator and the cleaning staff did not empty it out from previous guests. I would stay away.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
No wifi
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was bad and bad is really bad is not good experience the shower floor nasty smell bad never again this hotel
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is in serious need of updating. Beds are old and uncomfortable, bathrooms are from the 60s and furniture beat up. Nothing bad to say about the staff, but the facility was awful.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Whole place needs an update.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
No working WiFi at all Shower handle broke off Almost no water pressure in sink Avoid at all cost
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026

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