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 Santa Clara •1 Room
 Santa Clara • 1 Room
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Hyatt Regency Santa Clara

4-star property
5101 Great America Pkwy, Santa Clara, CA 1-855-201-7819
4.0 out of 5
Very good!
See all 12 travelocity Reviews

"The front desk staff are improving on their customer service and people skills since the last few visits of my stay. However, housekeeping needs to pa ... " More

By a verified traveler on Mon 24 Jul 2023

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Hotel Description

Eco-certified hotel with 1 outdoor pools, connected to the convention center in Santa Clara

Convention convenience

Within a 10-minute walk of the hotel, you'll find Santa Clara Convention Center and Levi's Stadium. Also, California's Great America is within half a mile (1 km) and Cisco Systems Corporate Headquarters is within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a garden are also offered.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$126* Per night/room Apr 26 - Apr 27

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Santa Clara ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Santa Clara

Everyone (7) Couples (1) Family (3)
4 out of 5
The front desk staff are improving on their customer service and people skills since the last few visits of my stay. However, housekeeping needs to pay closer attention to detail when cleaning the rooms. I found several cobwebs hanging from the ceiling in the room that I occupied during my stay and felt the need to dispose of them myself which should never be the duty of the guest but to give myself a "peace of mind", I went ahead and dust the areas that were untouched . Also, the pillows could be a little bit more firm to provide lumbar support for a better night's rest.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Jul 25, 2023 by Hyatt Regency Santa Clara

Hello Kathy,Thank you for taking the time and leaving a review of your stay with us. We sincerely apologize for the inconvenience that you may have experienced with us during your stay and know that this not our standard. If you have any additional information that you would like to provide or if your travels bring you back to Santa Clara, please do not hesitate to reach out to me. Thank you for your feedback. It will only help us get better so we can service our guests to the high expectations.

4 out of 5
Since my last few visis, I've noticed an improvement with the front desk staff having improved their customer service and people skills.... they were very accommodating. However, it would be nice if housekeeping paid better attention to detail when cleaning.The rooms tend to be a little on the dusty side and there were cobwebs hanging from the ceiling. I felt the need to dispose of them just to give myself a "peace of mind" for the duration of my stay. Also, the pillows tend to be a little on the softer side. It would be nice if they were a little more firm to provide better lumbar support and sleep.

Posted by on Jul 24, 2023

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3 out of 5
One of the front desk staff was not friendly.. very unprofessional. I understand there were a lot of guests here because of the 4th of July holiday approaching and she probably felt a little overwhelmed but it's never an excuse to be unfriendly with the guests. I chose a corner room on purpose to eliminate some of the noise but of course there's always that one gas that's going to be a little noisier than others.

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 3, 2023 by Hyatt Regency Santa Clara

Hello Kathy,Thank you for taking the time and leaving a review of your stay with us. We sincerely apologize for the inconvenience that you may have experienced with us during your stay and know that this not our standard. If you have any additional information that you would like to provide or if your travels bring you back to Santa Clara, please do not hesitate to reach out to me. Thank you for your feedback. It will only help us get better so we can service our guests to the high expectations.

3 out of 5

Posted by , from Chico on Jan 23, 2023

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5 out of 5

Posted by on Oct 16, 2022

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3 out of 5
Didn't Like that we were Charged for Parking to Stay here..

Posted by on Aug 6, 2022

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4 out of 5
Location, convenience

Posted by on Feb 19, 2022

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4 out of 5
Restaurant Evolution was pretty bad. Had room service, ordered two main dishes, neither were that tasty. Asked for a pitcher of water, got 3 throw away cups of water, asked for decaf, got regular and was up for hours. Boo.

Posted by on Sep 26, 2021

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3 out of 5
.

Posted by on Aug 6, 2021

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5 out of 5

Posted by on Jan 25, 2021

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About the Hyatt Regency Santa Clara

Location 5101 Great America Pkwy, Santa Clara, CA 95054

Property Features

Hyatt Regency Santa Clara offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a 24-hour business center and 33 meeting rooms. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 59998 square feet (5574 square meters) and includes a conference center. The eco-certified Hyatt Regency Santa Clara also features gift shops/newsstands, a garden, and a picnic area. Parking is available for a fee.

  • 1 building
  • 502 guestrooms or units
  • 14 levels
  • 59998 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 1986
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Santa Clara Great America Station (2.3 km / 1.5 mi)
  • Metro station: Great America Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Santa Clara offers 502 accommodations with iPod docking stations and safes. Beds feature premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Santa Clara hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

TusCA - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Truya Sushi - This restaurant specializes in sushi and serves lunch and dinner. Open daily.

Evolution Cafe and Bar - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that the property is within the vicinity of Levi's Stadium and traffic can become congested during games and events.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Cashless transactions are available
  • Carbon monoxide detector
  • Smoke detector
  • Reservation is not required for facilities onsite

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 26 for adults and USD 13 for children
  • Self parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Santa Clara
  • Hyatt Regency Santa Clara
  • Hyatt Santa Clara
  • Regency Hyatt Santa Clara
  • Regency Santa Clara
  • Santa Clara Hyatt
  • Santa Clara Hyatt Regency
  • Hyatt Regency Santa Clara Hotel Santa Clara
  • Hyatt Regency Santa Clara Hotel
  • Hyatt Regency Santa Clara Hotel
  • Hyatt Regency Santa Clara Santa Clara
  • Hyatt Regency Santa Clara Hotel Santa Clara

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.