Travelocity Verified Review
"Hotel was clean, room was spacious and well appointed. My MAJOR complaint was that at no point during my stay was HOT WATER available. After waiting for 15 minutes (yes I timed it) I ended up taking a cold shower. Next morning same issue.
When I told the front desk the response was "we are sorry about that, did you enjoy your stay" I checked out in disgust."
A verified traveler stayed at Embassy Suites Santa Clara - Silicon Valley/Great America