"The appearance & Libby renovations were outstanding. Staff at registration was excellent. I was disappointed in that the ice machine wasn’t working, ... " More
In suburbs
You'll find PayPal Park and The Tech Interactive within 3 miles (5 km) of this hotel. SAP Center at San Jose and San Jose Convention Center are also within 3 miles (5 km).
Free airport shuttle
This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and a snack bar/deli are also offered.
May 16, 2022 by PM Manager - Liz
Kyle, We appreciated for the rating that you've given us. We appreciate it and thank you for staying with us.
Mar 30, 2022 by FOM
Rosemary, thank you for choosing Holiday Inn San Jose - Silicon Valley. We are glad you liked the decor and the great service delivered by our associates. However, we apologize for the several issues you experienced during your stay. We certainly understand your frustration and will address your concerns with the appropriate team to ensure these matters are not repeated. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Robert Marin, FOM
Nov 28, 2021 by Manager
Thank you Edward, we appreciate your review and rating. Glad to know we provided you a quiet room to relax in. Sleep is very important.
Nov 19, 2021 by PM Manager - Liz
Thank your for choosing our hotel and for the scored you've given us. We appreciate for the feedback.
Oct 8, 2021 by PM Manager - Liz
Lynetta, Thank you for letting us know about your experience during your stay at our hotel. We are a non-smoking hotel and I apologize that you checked in to a room where a previous guest failed to comply with our Smoking Policy. I am glad that our staff managed to correct the issue right away. We hope that you will give us another chance to serve you again in the future.
Aug 21, 2021 by Manager
Hello We appreciate your review and 5 star review of our hotel and recent stay. We're glad to read our staff were very helpful and hospitable. Thank you again for choosing to stay with us when in San Jose.
Jan 8, 2020 by manager
thank you for your score we appreciate your time. Hope to see you soon.
Jan 5, 2020 by E. Patoc
Hello! We are glad that you've enjoyed your stay and loved our Christmas decorations. We appreciate your feedback and hope to have you back to the hotel on your next visit to San Jose, CA. Regards, PM Manager
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 12868 square feet (1195 square meters). A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn San Jose - Silicon Valley, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Jose hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn San Jose - Silicon Valley, an IHG Hotel offers 354 accommodations with hair dryers and irons/ironing boards. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast from 6:30 AM to 9:30 AM.
Holiday Inn San Jose - Silicon Valley, an IHG Hotel has a restaurant on site.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Holiday Inn San Jose - Silicon Valley, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Prepaid debit cards are not accepted for any bookings.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.