4.3 out of 5

"Very clean and Comfortable. The only issue was there was no mini refrigerator. " More

By a verified traveler on Wed 12 Jul 2017

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Hotel Description

3.5-star hotel near Santa Clara University

Near the airport

Within 6 miles (10 km) of this San Jose hotel, you'll find SAP Center at San Jose and San Jose Convention Center. San Jose State University and Santa Clara University are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the 10 conference rooms, business center, and free airport shuttle. You'll find 2 coffee shops/cafés and 2 bars/lounges for dining and drinks, and a fitness center is also on site.

IPod docks, WiFi

The 505 soundproofed guestrooms offer WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include wired Internet and balconies.

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119 per night

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony (Gateway)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Tower (Metro Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton San Jose ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton San Jose

Everyone (8) Business (2)
5 out of 5
Staff was really nice. Rooms were clean. Close to public transportation. They even left us check on early. They did everything they could to accommodate us in every way possible. Beds were super comfortable. The only issue was there was only 1 of 4 elevators working while we were there. But that was just a a mild inconvenience. Overall the stay was great and we'll definitely be back.

Posted by on Oct 23, 2018

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4 out of 5
Nice clean hotel. Great breakfast and a warm cookie at check in.

Posted by on Oct 2, 2018

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2 out of 5

Overpriced

Guests have to pay for parking. The tv didn’t work. Rooms need to be updated and they closed the pool at 9:30 instead of 11.

Posted by on Jun 5, 2018

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5 out of 5
Very clean and Comfortable. The only issue was there was no mini refrigerator.

Posted by on Jul 12, 2017

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4 out of 5

Working in San Jo again!

Pros: Restaurant and bedsheets
Cons: the price considering it is old
Location: close to the airport
This is a very comfortable place but the nightly rate is just too expensive. It is convenient to the airport. Love the restaurant.

Posted by on Jul 16, 2016

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3 out of 5

Ok room

No hot water for morning shower. Won't go back because of that.

Posted by on Apr 12, 2016

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Comment from Hotel Management

Apr 19, 2016 by Carrie McAllen, Director of Business Development

Thank you for taking the time to share your feedback with us. We are sorry to hear that there was no hot water for your morning shower. We have forwarded your feedback to our management team to make them aware of this experience to make sure a similar situation does not happen in the future.

4 out of 5

Close to the San Jose Airport

I stayed there about 6 years ago and loved it then and now. However, it appears that some of the furniture is very dated. I was going to be charged $20 per night for a in room refrigerator and thought that was expensive. Parking was expensive. Room service was VERY expensive... But, the room was clean, the towels were wonderful, and the pillows are still calling my name...

Posted by , from Hesperia, CA on Jan 8, 2016

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Comment from Hotel Management

Jan 15, 2016 by Carrie

Dear Chris, We appreciate all of your constructive criticism regarding your recent stay in our hotel. We are pleased to hear that you had a comfortable night of rest in the beds in our hotel. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area. Sincerely, Carrie Director of Business Development

3 out of 5

Nice hotel in center of activities

Pros: Close to the activities we wanted to do; a 10-minute drive to SAP Center (San Jose Sharks), malls and eateries
Cons: The upstairs could use some major updating. When we stepped out of the elevator, there was a musky smell.
Location: The location was perfect for the things we wanted to see and do. Only issue is that the area is a little unsafe at night.
This hotel was OK, the pictures are a little deceiving but in the end it was just OK. When we arrived, I didn't realize my reservation had been cancelled but the lady behind the counter was able to get us into a king room for 2 nights. We chose to stay here because we were going to see a San Jose Sharks game and spend New Years Eve. The downstairs lobby area is very nice, but the upstairs areas need updating.

Posted by , from Anchorage, AK on Jan 2, 2016

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Comment from Hotel Management

Jan 8, 2016 by Carrie

Dear Stephanie, Thank you for taking the time to share your review. We are happy to hear that you had a pleasant experience in our hotel. We look forwarding to welcoming you back next time you're in the area! Thank you, Carrie McAllen Director of Business Development

1 out of 5

Breakfast include, NOT!

We booked this room on Travelocity through Trivago with the specific desire of having breakfast included in our hotel stay. However, Sunday morning we had to pay for our breakfast. What's up with that?

Posted by on Dec 7, 2015

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Comment from Hotel Management

Dec 12, 2015 by Carrie McAllen, Director of Business Development

Hi there, Thank you for taking the time to share your review with us. We're sorry your breakfast at the hotel was not complimentary. We do not offer complimentary breakfast for all hotel guests at this time. I apologize for any confusion this may have caused. We hope you decide to give us another chance and stay with us again next time you're in town.

5 out of 5

Great weekend in San Jose

Pros: proximity to the airport and amenities
Cons: Allow guests to use their internet service throughout the hotel, including in conference rooms
Location: There was a great sports bar and a casino across the street.
I had a great experience. The shuttle to and from the airport was very quick. The hotel accommodations were great. My one pet peeve was the inability to use my room's internet service in the conference room. Other than that, it was a great weekend stay in San Jose

Posted by , from Washington DC on Nov 12, 2015

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About the DoubleTree by Hilton San Jose

Location 2050 Gateway Pl, San Jose, CA 95110

Property Features

DoubleTree by Hilton San Jose offers its guests an outdoor pool, a spa tub, and a fitness center. There are 3 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 48000 square feet (4459 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star San Jose hotel is smoke free.

  • 505 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (1.5 km / 0.9 mi)
  • Train station: San Jose College Park Station (4.6 km / 2.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Jose offers 505 air-conditioned accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

DoubleTree by Hilton San Jose has 3 restaurants on site.

Nearby Activities

The heated outdoor pool is 57 feet long and 33 feet wide, with a depth of three feet at the shallow end and about eight feet at the deep end. The fitness center is open 24 hours.


The San Jose Municipal Golf Club, two miles from the hotel, has open fairways on flat terrain, ideal for golfers who prefer to walk the course. The Santa Clara Golf & Tennis Club, five miles away, offers an 18-hole links-style course, a lighted driving range, a practice putting green, seven lighted tennis courts, a pro shop, locker rooms and shower facilities, and a restaurant. Tee times should be reserved well in advance.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 21 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 27 per day
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Jose
  • DoubleTree Hilton San Jose
  • DoubleTree San Jose
  • Hilton DoubleTree San Jose
  • San Jose DoubleTree
  • San Jose DoubleTree Hilton
  • San Jose Hilton
  • San Jose Hilton DoubleTree
  • Doubletree By Hilton San Jose Hotel San Jose
  • DoubleTree Hilton San Jose Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.