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"Their were very helpful. Their didnot explain things up fornt. " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

3.5-star hotel near Santa Clara University

Near the airport

You'll find Avaya Stadium and Rivermark Village within 3 miles (5 km) of this hotel. SAP Center at San Jose and San Jose Convention Center are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 10 conference rooms, business center, and free airport shuttle. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

IPod docks, WiFi

The 505 soundproofed guestrooms offer WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include wired Internet and balconies.

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Nov 20 - Nov 21

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony (Gateway)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Tower (Metro Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton San Jose ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Jose

Everyone (8) Couples (4) Family (8)
5 out of 5

Posted by on Aug 2, 2020

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3 out of 5
Their were very helpful. Their didnot explain things up fornt.

Posted by on Feb 3, 2020

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4 out of 5
It was clean. Parking was a bit of problem . Otherwise everything else seems good

Posted by on Jan 21, 2020

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5 out of 5
Everything was great! Locations, servers, rooms, food, great location, great service, etc.. we will recommend 👍

Posted by on Jan 13, 2020

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5 out of 5
I thought the bedding was excellent so comfortable I didn’t want to leave

Posted by on Oct 28, 2019

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4 out of 5
liked the staff, did not like the late check=in and that there was no refridgeerater in the room.

Posted by , from San Antonio on Oct 17, 2019

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4 out of 5
Great property with close access to airport. Unfortunately they no longer offer 'valet' parking service for their 'park & fly' option, but we were finally able to find a spot in their self park lot.

Posted by , from Monterey on Oct 7, 2019

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3 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to rate your stay. We would appreciate it if you added a comment to understand your rating and see where we can improve to better serve you next time.

3 out of 5
We booked the room for a King bed. They put us in two Queens. At first, they wouldn't do anything but once we went to the manager, she accomodated us. She was very helpful. The safety clasp at the door to the room was broken but we didn't notice it until later. Small things like this do tend to leave you feeling unsafe.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to post a review. We are sorry for any inconvenience of being place in the wrong room and glad our manager was able to Make It Right and get you a king bed. We apologize you felt unsafe while on property and we appreciate the feedback so we can always work on improving to better serve you in the future.

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to leave a rating. We are glad you had a good stay. We hope to see you again soon.

About the DoubleTree by Hilton San Jose

Location 2050 Gateway Pl, San Jose, CA 95110

Property Features

DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 48000 square feet (4459 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star San Jose hotel is smoke free.

  • 505 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (1.5 km / 0.9 mi)
  • Train station: San Jose College Park Station (4.6 km / 2.8 mi)
  • Metro station: Mineta Airport Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

DoubleTree by Hilton San Jose has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 21 for adults, USD 15 and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 28 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Jose
  • DoubleTree Hilton San Jose
  • DoubleTree San Jose
  • Hilton DoubleTree San Jose
  • San Jose DoubleTree
  • San Jose DoubleTree Hilton
  • San Jose Hilton
  • San Jose Hilton DoubleTree
  • Doubletree By Hilton San Jose Hotel San Jose
  • DoubleTree Hilton San Jose Hotel
  • Doubletree By Hilton Jose Jose
  • DoubleTree by Hilton San Jose Hotel
  • DoubleTree by Hilton San Jose San Jose
  • DoubleTree by Hilton San Jose Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.