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4.2 out of 5

"Very clean and Comfortable. The only issue was there was no mini refrigerator. " More

By a verified traveler on Wed 12 Jul 2017

Hotel Description

3.5-star hotel near Santa Clara University

Near the airport

Your stay at this North San Jose hotel places you within 3 miles (5 km) of Avaya Stadium and San Jose Municipal Golf. Rivermark Village and Silicon Valley University are also within 3 miles (5 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 10 conference rooms, business center, and free airport shuttle. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

IPod docks, WiFi

The 505 soundproofed guestrooms offer WiFi and iPod docks. Flat-screen TVs come with cable channels, and other amenities include wired Internet and balconies.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Oct 19 - Oct 20

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony (Gateway)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Tower (Metro Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton San Jose ratings based on 40 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton San Jose

Everyone (11) Couples (4) Business (2) Family (3)
4 out of 5
Great property with close access to airport. Unfortunately they no longer offer 'valet' parking service for their 'park & fly' option, but we were finally able to find a spot in their self park lot.

Posted by , from Monterey on Oct 7, 2019

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3 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to rate your stay. We would appreciate it if you added a comment to understand your rating and see where we can improve to better serve you next time.

3 out of 5
We booked the room for a King bed. They put us in two Queens. At first, they wouldn't do anything but once we went to the manager, she accomodated us. She was very helpful. The safety clasp at the door to the room was broken but we didn't notice it until later. Small things like this do tend to leave you feeling unsafe.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to post a review. We are sorry for any inconvenience of being place in the wrong room and glad our manager was able to Make It Right and get you a king bed. We apologize you felt unsafe while on property and we appreciate the feedback so we can always work on improving to better serve you in the future.

4 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to leave a rating. We are glad you had a good stay. We hope to see you again soon.

5 out of 5
Very nice appearance. Clean room with all needed ammenities. Ice machine out of order on our floor and floor below. Had to search for ice 3 floors below.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 5, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to leave a review. We are glad you like the hotel and your room with all needed amenities. We apologize you had to search for an ice machine that was working. We appreciate your feedback so we are always improving to serve our guests better.

5 out of 5
Nice place people are friendly and very accommodating

Posted by on May 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by DoubleTree by Hilton San Jose eCommerce Manager

We thank you for taking the time to post a review. We are delighted you enjoyed your stay. We are happy to hear that our staff was friendly and accommodating. We hope to see you again soon.

3 out of 5
Have to pay for parking but most of the parking lot is full so you have to park in the back and walk far.

Posted by on May 19, 2019

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Comment from Hotel Management

Jun 28, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to post a review. We apologize for the parking being full and you having to walk far. We appreciate your comments to continue to improve in the future.

1 out of 5

Posted by on May 6, 2019

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Comment from Hotel Management

Jun 28, 2019 by DoubleTree by Hilton San Jose Marketing Manager

We thank you for taking the time to post a rating. We are terribly sorry to hear you had a poor experience. Please let us know about your stay so we can work to better serve you in the future.

5 out of 5
Big rooms and nice beds. The hotel staff is very friendly.

Posted by on Mar 3, 2019

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5 out of 5
Staff was really nice. Rooms were clean. Close to public transportation. They even left us check on early. They did everything they could to accommodate us in every way possible. Beds were super comfortable. The only issue was there was only 1 of 4 elevators working while we were there. But that was just a a mild inconvenience. Overall the stay was great and we'll definitely be back.

Posted by on Oct 23, 2018

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About the DoubleTree by Hilton San Jose

Location 2050 Gateway Pl, San Jose, CA 95110

Property Features

DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 48000 square feet (4459 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star San Jose hotel is smoke free.

  • 505 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (1.5 km / 0.9 mi)
  • Train station: San Jose College Park Station (4.6 km / 2.8 mi)
  • Metro station: Mineta Airport Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Jose offers 505 air-conditioned accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

DoubleTree by Hilton San Jose has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 4:30 AM to midnight. Fees may apply. Contact the property in advance to get details.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 4:30 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 21 for adults, USD 15 and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 28 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Jose
  • DoubleTree Hilton San Jose
  • DoubleTree San Jose
  • Hilton DoubleTree San Jose
  • San Jose DoubleTree
  • San Jose DoubleTree Hilton
  • San Jose Hilton
  • San Jose Hilton DoubleTree
  • Doubletree By Hilton San Jose Hotel San Jose
  • DoubleTree Hilton San Jose Hotel
  • Doubletree By Hilton Jose Jose
  • DoubleTree by Hilton San Jose Hotel
  • DoubleTree by Hilton San Jose San Jose
  • DoubleTree by Hilton San Jose Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/San-Jose-Hotels-DoubleTree-by-Hilton-San-Jose.h11009-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.