Skip to main content
Beginning of main content
 San Jose •1 Room
 San Jose • 1 Room
Book online or call 1-855-214-3079 Phone Number

DoubleTree by Hilton San Jose

4-star property
2050 Gateway Pl, San Jose, CA 1-855-201-7819
3.7 out of 5
Good!
See all 29 travelocity Reviews

"The property was clean and quiet. I was not happy for the fact that when I was looking to book the hotel, WiFi was listed as one of the amenities, but ... " More

By a verified traveler on Sun 03 Apr 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

4-star hotel near SAP Center at San Jose

Near the airport

You'll find PayPal Park and San Jose Municipal Golf within 3 miles (5 km) of this hotel. San Jose State University and SAP Center at San Jose are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 10 conference rooms, business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Apr 7 - Apr 8

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony (Gateway)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Tower (Metro Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton San Jose ratings based on 29 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Jose

Everyone (13) Couples (7) Family (9)
1 out of 5

Posted by on Nov 2, 2022

Was this review helpful to you?
1 out of 5
I am a senior with mobility issues. I paid quite a bit extra to stay at this hotel so I would not have to leave for meals, etc. The food was terrible. Everything I got -- with the exception of a sandwich at the coffee & lunch bar (which is only open until 2:30 pm) -- was flat tasting, even though they tried to mask it with oily garlic sauce or butter. No seasoning or salt in anything. I wasn't allowed to order from the children's menu, which may have been easier on my stomach, so I became increasingly sick and got no sleep the second night. I will never stay at this hotel again.

Posted by on Oct 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 11, 2022 by Robert

Dear,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We take guest satisfaction very seriously, especially during these challenging times. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2 out of 5
Long check in line- ice machines on several floors not working- extremely slow food service-room just ok

Posted by on Aug 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 6, 2022 by Gabriel

Thank you for your feedback and we're sorry you were unhappy. We'll work hard to fix the issue you experienced.

4 out of 5

Posted by on Jul 1, 2022

Was this review helpful to you?
5 out of 5

Posted by , from BROOKLYN PARK on May 22, 2022

Was this review helpful to you?
5 out of 5
Beautiful Hotel!

Posted by on Apr 7, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 10, 2022 by Gabriel

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The property was clean and quiet. I was not happy for the fact that when I was looking to book the hotel, WiFi was listed as one of the amenities, but no where did it say that I had to pay extra to use it. Also when booking, it said parking available, but it did not say that it was an additional fee of $35 per night to SELF park my car at the hotel.

Posted by on Apr 3, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 3, 2022 by Gabriel

Thanks for staying with us. We appreciate your feedback!

2 out of 5
No microwave or refrigerator, no airport shuttle available at flight time, windows and bathroom floor dirty, shower didn't work.

Posted by on Feb 16, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 19, 2022 by Gabriel

Thank you for your feedback. We will address these issues in an effort to make your next stay a great experience. We hope to see you again soon!

4 out of 5

Posted by on Nov 25, 2021

Was this review helpful to you?
3 out of 5

Posted by on Aug 8, 2021

Was this review helpful to you?

About the DoubleTree by Hilton San Jose

Location 2050 Gateway Pl, San Jose, CA 95110

Property Features

DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 48000 square feet (4459 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star San Jose hotel is smoke free.

  • 505 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 48000 sq ft of conference space
  • 4459 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Jose College Park Station (4.9 km / 3 mi)
  • Metro station: Karina Court Station (1 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video-game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

DoubleTree by Hilton San Jose has 3 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

DoubleTree by Hilton San Jose offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–25 for adults, and USD 15–21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Jose
  • DoubleTree Hilton San Jose
  • DoubleTree San Jose
  • Hilton DoubleTree San Jose
  • San Jose DoubleTree
  • San Jose DoubleTree Hilton
  • San Jose Hilton
  • San Jose Hilton DoubleTree
  • Doubletree By Hilton San Jose Hotel San Jose
  • DoubleTree Hilton San Jose Hotel
  • Doubletree By Hilton Jose Jose
  • DoubleTree by Hilton San Jose Hotel
  • DoubleTree by Hilton San Jose San Jose
  • DoubleTree by Hilton San Jose Hotel San Jose

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/San-Jose-Hotels-DoubleTree-by-Hilton-San-Jose.h11009-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Jose-Hotels-DoubleTree-by-Hilton-San-Jose.h11009-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/San-Jose-Hotels-DoubleTree-by-Hilton-San-Jose.h11009-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.