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Hotel Valencia Santana Row

4.0 star property
4-star Mediterranean hotel near SAP Center at San Jose
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Photo gallery for Hotel Valencia Santana Row

Exterior
Exterior
Street view
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Pool
  • Parking available

Explore the area

View in a map
355 Santana Row, San Jose, CA, 95128
  • Santana Row Shopping Center
    ‪3 min walk‬
  • Winchester Mystery House
    ‪7 min walk‬
  • SAP Center at San Jose
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room | Premium bedding, minibar, in-room safe, desk

Traditional Double Room

8.8 out of 10
Excellent
(17 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

San Jose

Near the airport.With a stay at this San Jose hotel, you'll be steps from Santana Row Shopping Center and within a 10-minute walk of Winchester Mystery House. Also, Westfield Valley Fair Shopping Mall is within half a mile (1 km) and O'Connor Hospital is within 2 miles (3 km).

What's nearby

  • Santana Row Shopping Center - 3 min walk - 0.2 miles
  • Winchester Mystery House - 7 min walk - 0.4 miles
  • PayPal Park - 4 min drive - 2.7 miles
  • SAP Center at San Jose - 6 min drive - 3.4 miles
  • San Jose McEnery Convention Center - 6 min drive - 5.2 miles

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Terra - ‬6 min walk
  • ‪Joey Restaurants - ‬6 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Left Bank Brasserie - ‬2 min walk
  • ‪Cocola Bakery - ‬1 min walk

About this property

Hotel Valencia Santana Row

4-star Mediterranean hotel near SAP Center at San Jose
Hotel Valencia Santana Row offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Valencia Santana Row. You'll have access to the health club at a partner property. Parking is available for a fee.

This Mediterranean San Jose hotel is smoke free.

  • 215 guestrooms or units
  • 5 levels
  • Built in 2003
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 15 for children
  • Covered valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

How close is Hotel Valencia Santana Row to the airport?

Hotel Valencia Santana Row is 7.1 mi (10-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Valencia Santana Row?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on Sep 27, 2025 start from $305.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Valencia Santana Row have an airport shuttle?

Airport shuttle services are not available at Hotel Valencia Santana Row.

Does Hotel Valencia Santana Row offer free breakfast?

Free breakfast isn’t provided at Hotel Valencia Santana Row, but cooked-to-order breakfast is offered for a fee of USD 8 for adults and USD 15 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Hotel Valencia Santana Row?

No, there is no casino at this hotel, but Casino M8trix (8-min drive) is nearby.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel Valencia Santana Row?

Free parking is not available at this hotel. Valet parking is available for USD 59.54 per night.

Does Hotel Valencia Santana Row have a pool?

Hotel Valencia Santana Row features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hotel Valencia Santana Row have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Valencia Santana Row have a spa?

There are no spa services available at this hotel.

How close is Hotel Valencia Santana Row to downtown San Jose?

Hotel Valencia Santana Row is 3.2 mi away from San Jose.

Hotel Valencia Santana Row Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN, Union City

Stayed 3 nights in Jun 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were so excited to have a stay-cation. Other than the check-in process (over an hour after the promised time), our stay was great!
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

Shea, Bainbridge Island

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Christian

Disliked: Cleanliness, amenities
Stayed 2 nights in May 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really fun and family friendly. Great for a weekend trip.
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Traveled with family
Liked: Amenities, property conditions & facilities
Staff should all be proud of themselves! Outstanding!
Stayed 3 nights in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is classy. the staff are very friendly and very accommodating. The pool is on the roof top and very well appointed. We were there for two nights for a girls weekend and had two adjoining rooms. Highly recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

DeNell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Estefania

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location right on Santana Row.
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colin

Stayed 2 nights in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a fast and easy process. Hotel staffing were friendly and helpful with everything.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Stayed 1 night in May 2025

10/10 Excellent

Karla Vina

Stayed 1 night in May 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it’s in the middle of Santana row and access to shops and restaurants
Stayed 1 night in May 2025

10/10 Excellent

yasir

Stayed 1 night in Apr 2025

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

gina, tustin

Stayed 1 night in Apr 2025