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"We didn’t like the uneven floor, bathroom shower faucet fell off, nothing too hold on inside the shower, no trash can in the bathroom… " More

By a verified traveler on Sun 10 Apr 2022

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Hotel Description

Hotel near Winchester Mystery House in San Jose

In shopping district

You'll be within half a mile (1 km) of Westfield Valley Fair Shopping Mall and 2 miles (3 km) of Winchester Mystery House with a stay at this San Jose hotel. Santana Row Shopping Center and Santa Clara University are also within 3 miles (5 km).

Classic Room, 1 Double Bed, Accessible (Self Check-in with Virtual Front Desk)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$154* Per night/room Jul 22 - Jul 23

Grand Room, 2 Queen Beds (Self Check-in with Virtual Front Desk)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Signature Suite, 1 King Bed (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Row by Kasa ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Row by Kasa

Everyone (1) Family (1)
1 out of 5
Clean and modern.

Posted by , from LOS ANGELES on Apr 20, 2022

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3 out of 5
We didn’t like the uneven floor, bathroom shower faucet fell off, nothing too hold on inside the shower, no trash can in the bathroom…

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 11, 2022 by Team Kasa

Dear Helen, thank you for sharing your experience. We apologize if there were minor inconveniences that prevented you from having a flawless stay. We have shared your comments with our team members to ensure improvements can be made on our property and in your particular unit. We thank you for bringing this matter to our attention and we hope you can give us another chance to regain your trust in your future travels to San Jose.

4 out of 5

Posted by on Feb 27, 2022

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Property Features

Free self parking is available.

  • 55 guestrooms or units

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Train station: San Jose College Park Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

The Row by Kasa offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Memory foam beds
  • Smart television
  • Coffee maker
  • Bathtub or shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This virtual service hotel offers 24-hour guest support by text or phone.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Private entrance
  • Guests will receive an email with special check-in instructions
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Row by Kasa Hotel
  • The Row by Kasa San Jose
  • The Row by Kasa Hotel San Jose

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.