Four Points by Sheraton San Jose Downtown

Property class: 3
3-star hotel near SAP Center at San Jose

Choose dates to view prices

Photo gallery for Four Points by Sheraton San Jose Downtown

Interior entrance
Hallway
Outdoor dining
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
211 S First Street, San Jose, CA, 95113
  • Place, Plaza de Cesar Chavez
    ‪2 min walk‬
  • Place, San Jose McEnery Convention Center
    ‪3 min walk‬
  • Place, San Jose Civic Auditorium
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Corner (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

San Jose

City center stay.At this Downtown San Jose hotel, you'll be well placed to visit Silicon Valley and San Jose McEnery Convention Center, both within a 5-minute walk. Plaza de Cesar Chavez and Hammer Theatre are also within half a mile (1 km).

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.1 miles
  • San Jose McEnery Convention Center - 3 min walk - 0.2 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 3 min walk - 0.2 miles
  • The Tech Interactive - 5 min walk - 0.3 miles

Getting around

  • San Antonio Station - 3 min walk
  • San Jose Diridon Station - 18 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Campus Burgers - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Whispers Cafe and Creperie - ‬3 min walk
  • ‪Nirvana Soul - ‬2 min walk
  • ‪Original Joe's San Jose - ‬1 min walk

About this property

Four Points by Sheraton San Jose Downtown

3-star hotel near SAP Center at San Jose
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

Public spaces have free WiFi. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee.

This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 42 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Jose
Four Points Sheraton Hotel San Jose
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Four Points by Sheraton San Jose Downtown Hotel
Four Points by Sheraton San Jose Downtown San Jose
Four Points by Sheraton San Jose Downtown Hotel San Jose

Frequently asked questions

How close is Four Points by Sheraton San Jose Downtown to the airport?

Four Points by Sheraton San Jose Downtown is 4.1 mi (10-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton San Jose Downtown?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Downtown on Apr 30, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton San Jose Downtown have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton San Jose Downtown.

Does Four Points by Sheraton San Jose Downtown offer free breakfast?

Four Points by Sheraton San Jose Downtown does not offer free breakfast.

Is there a casino at Four Points by Sheraton San Jose Downtown?

No, there is no casino at this hotel, but Casino M8trix (6-min drive) is nearby.

What time is check-in at Four Points by Sheraton San Jose Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Four Points by Sheraton San Jose Downtown?

Free parking is not available at this hotel. Self parking is available for USD 42 per night.

Does Four Points by Sheraton San Jose Downtown have a pool?

Four Points by Sheraton San Jose Downtown does not have a pool.

Does Four Points by Sheraton San Jose Downtown have a restaurant?

Yes, there is a restaurant on site.

Does Four Points by Sheraton San Jose Downtown have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton San Jose Downtown to downtown San Jose?

Four Points by Sheraton San Jose Downtown is 0.3 mi away from San Jose.

Four Points by Sheraton San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 83 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Maria

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Television was not working. From check in to after we left room to go to a show, someone from the hotel was in the room. (over 4 hours after check in) It didn’t allow us to rest and made us feel uncomfortable leaving our stuff in the room.
Stayed 2 nights in Jan 2026

4/10 Poor

Manuel

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff was fantastic. Did not like the 46 dollar parking fee and the restaurant charged ridiculous prices for an 8 ounce tap beer
Stayed 1 night in Jan 2026

4/10 Poor

Jesse

Traveled with group
Disliked: Cleanliness, amenities
I was driving up from Los Angeles and checked in over the phone at 4 PM, When I arrived at 2:30AM, they had checked me into the wrong room (A queen) when I had a junior suite for my roommates and I. I had to sleep on an uncomfortable cot they hastily provided. Luckily, they made me whole and gave me my correct room for my second night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff nice big clean room. Close walk to everything..
Stayed 1 night in Jan 2026

10/10 Excellent

Cunli

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Jan 2026

8/10 Good

Clara

Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025

10/10 Excellent

Gloria

Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

8/10 Good

Dominic

Stayed 3 nights in Jan 2026

6/10 Okay

Candice

The staff was ok. Not nece
Stayed 2 nights in Jan 2026

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

8/10 Good

Geoffrey

Stayed 1 night in Jan 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows were flat but everything else was perfect.
Stayed 4 nights in Jan 2026

10/10 Excellent

Collen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, very convenient location. Would definitely stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

LaTanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff excellent. Room clean. All amenities available. The only suggestion is more hooks or bars to hang your towel and wash clothes.
Stayed 1 night in Jan 2026

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, attentive staff, just no hot water in the am. I took a very cold shower. Not how you like to end a weekend getaway. But overall a nice place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities
The check-in was easy, and the room was very clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Stayed 2 nights in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Dec 2025