Enter dates to see availability

Hotel Description

3.5-star hotel near Adobe Corporate Headquarters, connected to the convention center

Heart of San Jose

Within a 15-minute walk of this Downtown San Jose hotel, you'll find Adobe Corporate Headquarters and San Jose State University. Also, SAP Center at San Jose is within 2 miles (3 km) and Santana Row is within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Comfy beds, WiFi

The 353 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, wired Internet, and LCD TVs with cable channels.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$165 per night

Executive Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton San Jose ratings based on 10 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton San Jose

Everyone (6)
2 out of 5
My daughter and I stayed one night at the Hilton San Jose while participating in a volleyball tournament and it was not a good experience. The room wasn’t ready until after 5:00 pm and when we finally got the room keys there were no towels in the bathroom and we found random pills on the floor by the desk. According to staff there was a rampant problem with the prior nights occupants, FurCon attendees, refusing to leave their rooms in a timely fashion. My guess is the random pills belonged to the deviant revellers. The noise in the hallway was well beyond acceptable after a reasonable 11:00 pm, particularly for the many athletes that had to be on court at 7:00 AM. The morning was pretty peaceful, however, likely because the “furries” as I’m told they call themselves were sleeping in. And the breakfast in the hotels’ restaurant was a nice start to our second day of competition.

Posted by , from Northern California on Jan 22, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 22, 2019 by Gary Hageman

Thank you for your recent review on Travelocity. Customer feedback is very important to us. I sincerely apologize for the delayed check-in and housekeeping issues that you experienced. While it was a challenging weekend with a large group commitment, I assure you that we are capable of providing a much higher level of service. I'm was glad to hear that the 2nd day got off to a much better start. Thank you for your business and we hope to welcome you back. Gary Hageman / General Manager / Hilton San Jose

2 out of 5
Constant hall noise on my last day of stay, throughout the night. Was next to service elevator, room service attendents were noisy, banging dishes, metal lids. Rude guests yelling in hallway throughout the night...12am, 2am, 330am. Just awful.

Posted by on Dec 11, 2018

Was this review helpful to you?
Comment from Hotel Management

Dec 12, 2018 by Gary Hageman

Thank you for your recent review on Travelocity. We appreciate customer feedback and share your comments with our entire team. I sincerely apologize for the noise issue. I am sorry for the guest issues you experienced as we do not tolerate this behavior. We will certainly address the noise problems you mentioned in connection with our staff members. Thank you for your business and we look forward to welcoming you back. Gary Hageman / General Manager / Hilton San Jose

4 out of 5

Nice: Close proximity to downtown

Pros: I like the close proximity to the downtown area.
Cons: Making people aware that it could be noisy depending which room you're in.
Location: I was lucky to find this last minute room for the RNR San Jose weekend in downtown.
I was at the Hilton during the Rock n Roll San Jose weekend. I liked that it was close to the Convention Center, start and finish lines. The room was very comfortable for the one night I stayed but I noticed that there was a lot of noise the entire middle of the night, the walls are thinner than normal. I'm a heavy sleeper but I kept waking up because of the noise: slamming doors, loud voices in the hallway, or toilets flushing.

Posted by , from Los Angeles, CA on Oct 3, 2016

Was this review helpful to you?
5 out of 5

An outstanding staff and a very pleasing stay!

Pros: Cleanliness, staff, proximity to many downtown attractions!
Cons: Mattresses could be a little harder!
Location: Many nearby museums, performance halls, San Jose State University, ...
The staff members are a tremendous asset to this facility. A very clean and pleasing hotel. I highly recommend it to my family and friends. The mattress could be a little harder (but that is a personal preference.) At a very affordable rate, this is a great place to stay in a relatively expensive city. Its proximity to many venues makes it a very good choice to stay in Downtown San Jose.

Posted by on Sep 26, 2016

Was this review helpful to you?
1 out of 5

Bad Experience

Pros: Location
Cons: Staff
Location: Concert, Music, Bar, Pool.
Staff was very rude and had extremely bad manors. I noticed staff was not only rude to my family but to others as well. Hotel was great but staff was very unkind and unwilling to be respectful. I left after 2 day to new location. This location is not worth it until they change staff.

Posted by on Jul 27, 2016

Was this review helpful to you?
5 out of 5

Clean, convenient to downtown and other businesses

I will return to this hotel the next time I'm in San Jose.

Posted by , from Phoenix, Az. on Oct 30, 2015

Was this review helpful to you?
4 out of 5

downtown hilton

room was nice... the common areas, ie elevator were dirty the whole time (4 days) we were there, but the room was clean, no problem with getting extra towels. If I had not read a previous guest post I would not have known there was a refrig in room, had to tell other family guests that stayed there where to find the refrig... very disappointed no airport shuttle, had to pay $ for other shuttle service, but upon AM of leaving for airport there sat 2 Hilton shuttle vans... and our shuttle driver said why didn't they take you, they go to airport... I told her I had called and asked 2 times and was informed Hilton did NOT have a airport shuttle service Breakfast buffet was delicious, but NOT worth the $$

Posted by , from Florida on Jun 6, 2013

Was this review helpful to you?
1 out of 5

Not at all a HILTON expierence I'd like to recount

Pros: quiet except 4 arguement between co workers@ nite
Cons: Poor breakfast
I have stayed in several Hiltons and this by far has been the worst with a modern twist. I stayed here 23-26 June 2012. I saw the bell hop and Valet go at it one night. Ordered room service for breakfast and dinner. Thankfully, I can not remember if the dinner was good or not, but the breakfast for two cost roughly 68.00 and was the worst, to put it simple I have had better breakfast being deploying. The food was cold, everything tasted as if it had been previously frozen and immediately warmed up and served. The shower area has mold around the tub. The shower head is the cheapest and does exactly just what is intended to do, which is get you and everything else wet while on. They do not offer many teleision channels (maybe 20 total). The bed was decent which is hard to find in hotels. The food was the worst HONESTLY and also the shower area as well. I will not stay at another Hilton when I return

Posted by , from Austin, TX, USA on Jul 13, 2012

Was this review helpful to you?
5 out of 5

The hotel was nice and comfortable

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I loved my trip I didn't want to leave the service was great and the bed was like sleeping on a cloud.When I needed something the staff was there right away to assist. I would deffinatley stay here again and the view was gorgeous.

Posted by , from Temecula, CA, USA on Jun 28, 2012

Was this review helpful to you?
4 out of 5

Great stay once we got the correct room

The Hilton is a nice hotel with friendly staff in a great location in San Jose. The only problem was at check in, the non-smoking room requested was not ready. I advised them that I would take a smoking room, but it smelled sooo bad of the smoke I had to turn it down. They offered the executive lounge for this inconvenience. We left the bags with them and were called once our non-smoking room was ready. Again to our dismay, once we went to the room, it was still dirty with previous occupant's garbage still in there. Again, we advised the staff who again gave us a different room. They gave us free appetizers for our inconvenience again. Once we got the clean, non-smoking room, it was nice. The room was nice as was the staff. It there was no inconvenience, I would have rated the hotel as excellent.

Posted by on Aug 23, 2007

Was this review helpful to you?

Property Features

Hilton San Jose offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Jose. For a fee, parking is available. This 3.5-star San Jose hotel is smoke free.

  • 353 guestrooms or units
  • 17 levels
  • Built in 1992
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.8 km / 4.2 mi)
  • Train station: San Jose Diridon Station (1.4 km / 0.9 mi)
  • Metro station: Convention Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton San Jose offers 353 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Hilton San Jose has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The Hilton San Jose offers a complimentary fitness center, pool, and spa tub.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 28 per day
  • Valet parking fee: USD 38 per day
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel San Jose
  • Hilton San Jose
  • San Jose Hilton
  • Doubletree By Hilton San Jose Hotel San Jose
  • Doubletree San Jose
  • San Jose Doubletree
  • Hilton San Jose Hotel
  • Hilton San Jose Hotel San Jose

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.