See all properties

Hilton San Jose

4.0 star property
Hotel near San Jose McEnery Convention Center, connected to the convention center in San Jose

Choose dates to view prices

Photo gallery for Hilton San Jose

Restaurant
55-inch LCD TV with cable channels, TV, pay movies
55-inch LCD TV with cable channels, TV, pay movies
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Pool

Explore the area

View in a map
300 Almaden Blvd, San Jose, CA, 95110
  • Place, San Jose McEnery Convention Center
    ‪2 min walk‬
  • Place, CSU San Jose State University
    ‪11 min walk‬
  • Place, SAP Center at San Jose
    ‪13 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

55-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Club Lounge Access

  • 1194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 459 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

55-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible (Hearing)

  • 459 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 Bedroom

  • 1194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • 459 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

55-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(14 reviews)
  • 356 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1195 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 459 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Corner)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Corner)

  • 459 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility and Hearing Accessible King Room with Roll in Shower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility and Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility and Hearing Accessible King Room with Tub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Mobility and Hearing Accessible King Room with Tub

  • Sleeps 2

View all photos for Corner Mob Hearing Accessible King Room with Tub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Corner Mob Hearing Accessible King Room with Tub

  • Sleeps 2

Corner View Mob Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for Corner View Mobility/Hearing Accessible King Room with Roll in Shower

Bathroom | Free toiletries, hair dryer, towels

Corner View Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Hearing/Mob Accessible One Bedroom King Suite with Roll in Shower

1 bedroom, premium bedding, pillowtop beds, in-room safe

Hearing/Mob Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Jetted Tub (Regency Suite)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Jetted Tub (Regency Suite)

  • 1194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyview)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Skyview)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing, Skyview)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility/Hearing, Skyview)

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Skyview)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Skyview)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Peloton Bike)

Room, 1 King Bed (Peloton Bike) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Peloton Bike)

  • 459 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

55-inch LCD TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Accessible, Bathtub

  • 1195 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Luxury King Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

One Bedroom Luxury King Suite

  • Sleeps 4

Presidential Suite

  • Sleeps 4

One-Bedroom Signature King Suite

  • Sleeps 4

Sky View King Room

  • Sleeps 4

1 King Skyview Mobility/Hearing Access W/Tub

  • Sleeps 2

View all photos for One-Bedroom Regency Suite With 1 King Bed And Separate Tub

1 bedroom, premium bedding, pillowtop beds, in-room safe

One-Bedroom Regency Suite With 1 King Bed And Separate Tub

  • Sleeps 4

2 Queen Beds Skyview

  • Sleeps 4

Guest Room With 2 Queen Beds, Sky View And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 4

King Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Corner King Room

  • Sleeps 4

1 King Bed Corner Room With Peloton Bike

  • Sleeps 4

Mobility Accessible One Bedroom Suite King Bathtub

  • Sleeps 4

Executive Floor King Room

  • Sleeps 2

One-Bedroom King Suite-Executive Floor

  • Sleeps 2

Executive Room With Two Queen Beds

  • Sleeps 4

View all photos for King Room with City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room with City View

  • Sleeps 4

View all photos for Two Queen Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Queen Room

  • Sleeps 4

View all photos for Two Queen Room with City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Two Queen Room with City View

  • Sleeps 4

You may also like

Ad
Restaurant

Hampton Inn & Suites San Jose Airport

North San Jose
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.4 out of 5, Excellent, 876 reviews
$87 nightly
The price is $101
Nov 15 - Nov 16
Total with taxes and fees
Hampton Inn & Suites San Jose Airport

About the neighborhood

San Jose

City center stay.With a stay at this Downtown San Jose hotel, you'll be steps from San Jose McEnery Convention Center and San Jose Center for the Performing Arts. San Jose Civic Auditorium and Adobe Corporate Headquarters are also within half a mile (1 km).

What's nearby

  • San Jose McEnery Convention Center - 2 min walk - 0.1 miles
  • San Jose Center for the Performing Arts - 2 min walk - 0.1 miles
  • San Jose Civic Auditorium - 3 min walk - 0.2 miles
  • CSU San Jose State University - 11 min walk - 0.6 miles
  • SAP Center at San Jose - 13 min walk - 0.7 miles

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 16 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive

Restaurants

  • ‪Nirvana Soul - ‬6 min walk
  • ‪Corner Market Kitchen - ‬4 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Voltaire Coffee House - ‬6 min walk
  • ‪Grace Deli & Cafe - ‬1 min walk

About this property

Hilton San Jose

Hotel near San Jose McEnery Convention Center, connected to the convention center in San Jose
Hilton San Jose offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Jose. Parking is available for a fee. A complete renovation of Hilton San Jose was completed in January 2022.

This San Jose hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Built in 1992
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hilton San Jose offers 354 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hyatt Place San Jose/Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,225 reviews
$135 nightly
The price is $157
Nov 23 - Nov 24
Total with taxes and fees
Hyatt Place San Jose/Downtown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Jose
Hilton San Jose
San Jose Hilton
Doubletree By Hilton San Jose Hotel San Jose
Doubletree San Jose
San Jose Doubletree
Hilton San Jose Hotel
Hilton San Jose Hotel San Jose
Hilton San Jose Hotel
Hilton San Jose San Jose
Hilton San Jose Hotel San Jose

Frequently asked questions

How close is Hilton San Jose to the airport?

Hilton San Jose is 4.2 mi (6-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton San Jose?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Hilton San Jose on Dec 6, 2025 start from $155.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton San Jose have an airport shuttle?

Airport shuttle services are not available at Hilton San Jose.

Does Hilton San Jose offer free breakfast?

Free breakfast isn’t offered at Hilton San Jose, but cooked-to-order breakfast is offered for a fee of between USD 20 and 40 for adults, USD 10 and 20 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Hilton San Jose?

No, there is no casino at this hotel, but Casino M8trix (6-min drive) is nearby.

What time is check-in at Hilton San Jose?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hilton San Jose?

Free parking is not available at this hotel. Self parking is available for USD 45 per day.

Does Hilton San Jose have a pool?

Hilton San Jose features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hilton San Jose have a restaurant?

Yes, there is a restaurant on site.

Does Hilton San Jose have a spa?

There are no spa services available at this hotel.

How close is Hilton San Jose to downtown San Jose?

Hilton San Jose is 0.4 mi away from San Jose.

Hilton San Jose Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 191 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 87 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit loud train station
Stayed 2 nights in Sep 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure staying there
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joaquin

Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Teri

Liked: Property conditions & facilities
Room was what we needed. Didn’t have time to eat or use any of facility offerings
Stayed 1 night in Aug 2025

10/10 Excellent

Vivica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MJ musical play & bday getaway!

Great family trip to see the MJ musical & bday celebration!
Stayed 1 night in Aug 2025

10/10 Excellent

Nino

Stayed 2 nights in Aug 2025

10/10 Excellent

krista

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Comfy bed and soft pillows
Stayed 1 night in Aug 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

8/10 Good

Laurel

Traveled with family
Liked: Cleanliness, staff & service
Our room had no hot water. The shower temp barely reached lukewarm after running for 10 minutes. Other than that, nice hotel.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Traveled with family
Disliked: Amenities, property conditions & facilities
We stayed here for an event that was happening in the Convention Center quick walk. Our check in/out was pretty smooth, parking is self parking and has in and out privileges. A little disappointed in the room considering the room price even though i reserved it ahead of time, bathroom wasn’t super clean. We only needed a room to sleep after the event but the beds weren’t the BEST. Room only has a mini fridge but microwave & ice machines are located on other floors. I’d probably only stay here again if I came to another event at the convention center
Stayed 1 night in Jul 2025

10/10 Excellent

Tristan

Stayed 2 nights in Jun 2025

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Contacted the hotel for lost property and no reply. Apart from that, a lovely hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Nolan

Stayed 1 night in Jul 2025

8/10 Good

Lishan

Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Stayed 1 night in Jul 2025

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I really wanted to love my stay here. The staff was incredibly kind, responsive, and helpful throughout my visit. The facilities were clean and generally well-maintained, which I appreciated. However, I did run into several issues that made for a difficult night. In the evening, my hot water stopped working. The hotel quickly sent a mechanic who was very kind, but unfortunately couldn’t fix the issue, so I was moved to a different room. In that room, the refrigerator was making an extremely loud noise that made it hard to relax. I called the front desk, and they advised me to unplug it—which I did, since I didn’t want to move rooms again. Unfortunately, around midnight I woke up to the sound of water leaking from the fridge. A puddle had formed near the extension cord for the TV, which was a bit alarming. I called again, and staff instructed me to leave it alone and place towels down. Between that and the loud airplane noise from a nearby airport, I didn’t get a restful night’s sleep. I want to emphasize again that the staff was lovely and did their best to help, but I was disappointed that no compensation or gesture was offered for the trouble I experienced. I hope this feedback helps improve future guest experiences.
Stayed 1 night in Jul 2025

8/10 Good

Shalini Angela, san bruno

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2025