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4.5 out of 5

"Aside from the beautiful hotel, the customer service may have been the best my husband and I have ever experienced on our travels. They arranged for s ... " More

By a verified traveler on Mon 03 May 2021

Hotel Description

3-star hotel near Santa Clara University

In San Jose

Your stay at this North San Jose hotel places you within 3 miles (5 km) of Rivermark Village and Avaya Stadium. Silicon Valley University and Samsung Semiconductor Inc are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy the free buffet breakfast each morning.

Free WiFi, sofa beds

Offering conveniences like sofa beds and coffee/tea makers, the 190 guestrooms also have free WiFi and flat-screen TVs. Minibars, hair dryers, and phones are also available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$96* Per night/room May 8 - May 9

Room, 1 King Bed with Sofa bed (Speciality)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room (2 Queen and 1 Sofa Bed, Specialty)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place San Jose Airport ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place San Jose Airport

Everyone (4) Couples (2) Family (3)
5 out of 5
Aside from the beautiful hotel, the customer service may have been the best my husband and I have ever experienced on our travels. They arranged for shuttle to pick us up from the airport on very short notice and when a shuttle was not available for us to return to the airport, they arranged an uber ride, no charge to us. They went above and beyond taking care of every detail to make our stay safe, convenient and relaxing. The hotel was SPOTLESS which really means something these days. Our room was quiet and so comfortable. Furnishings are very tasteful and beautifully selected. Due to COVID, breakfast was set up as grab and go but it was set up great and had a wonderful selection of items. There are many hotels in the area to choose from that are also new and beautiful, but hands down the customer service at Hyatt Place San Jose Airport is worth returning to. Highly, highly recommend this hotel.

Posted by on May 3, 2021

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Comment from Hotel Management

May 4, 2021 by Ria

Your great review is highly appreciated! Thank you for staying with us and we hope to see you back soon! :)

4 out of 5
Missing some bulbs for the lamps, hotel suggested to move to the other room but we were able to fix those when they gave us the new bulbs Every thing was good after that

Posted by , from Fountain valley on Oct 11, 2020

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Comment from Hotel Management

Oct 15, 2020 by Ria

Your great review is highly appreciated! Thank you for staying with us and we hope to see you back soon! :)

3 out of 5
would have been nice to know the restaurant ,bar and pool were closed.

Posted by on Jun 28, 2020

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5 out of 5
Excellent facilities, clean room, good breakfast selection

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by JB

Thank you for sharing your feedback it's greatly appreciated.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 19, 2020 by JB

Thank you

5 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by JB

Thank you for staying with us and sharing your feedback.

5 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by JB

Thank you for staying with us.

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by JB

Thank you for staying with us.

About the Hyatt Place San Jose Airport

Location 82 Karina Court, Airport, San Jose, CA 95131

Property Features

Hyatt Place San Jose Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1820 square feet (169 square meters) and includes conference space. The business-friendly Hyatt Place San Jose Airport also features express check-out and an elevator. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This 3-star San Jose hotel is smoke free.

  • 190 guestrooms or units
  • 1820 sq ft of conference space
  • 169 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Jose College Park Station (6 km / 3.8 mi)
  • Metro station: Karina Court Station (0.2 km / 0.1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place San Jose Airport offers 190 accommodations with minibars and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • Minibar
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Coffee to Cocktails - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place San Jose Aiport Hotel
  • Hyatt Place San Jose Airport Hotel
  • Hotel Hyatt Place San Jose Airport San Jose
  • San Jose Hyatt Place San Jose Airport Hotel
  • Hotel Hyatt Place San Jose Airport
  • Hyatt Place San Jose Airport San Jose
  • Hyatt Place San Jose Aiport
  • Hyatt Place Hotel
  • Hyatt Place
  • Hyatt Place San Jose Airport
  • Hyatt Place San Jose San Jose
  • Hyatt Place San Jose Airport Hotel
  • Hyatt Place San Jose Airport San Jose
  • Hyatt Place San Jose Airport Hotel San Jose

You should know

  • Pool access available from 10 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.