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 San Jose •1 Room
 San Jose • 1 Room
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The Westin San Jose

4-star property
302 South Market Street, San Jose, CA 1-855-201-7819

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4.0 out of 5
Very good!
See all 11 Travelocity Reviews

"Excellent customer service. Everyone was super helpful, happy and I feel, went above and beyond. It’s so refreshing to have great customer service! We ... " More

By a verified traveler on Mon 12 Aug 2019

Points Of Interest

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$139* Per night/room Mar 27 - Mar 28

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

4-star hotel near San Jose Convention Center

City center retreat

At this Downtown San Jose hotel, you'll be well placed to visit San Jose Convention Center and The Tech Interactive, both steps away. San Jose State University and San Jose Center for the Performing Arts are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A computer station, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

The 171 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and flat-screen TVs with digital channels.

The Westin San Jose ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin San Jose

Everyone (7) Couples (2) Family (1)
4 out of 5

Posted by on Sep 14, 2019

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5 out of 5
Excellent customer service. Everyone was super helpful, happy and I feel, went above and beyond. It’s so refreshing to have great customer service! We will be back!! We also like the lavender sleep oil; nice added touch!

Posted by , from Santa Cruz on Aug 12, 2019

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4 out of 5
Good service and clean room, lack of 24hr room service is disappointing

Posted by on Jul 14, 2019

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1 out of 5
Room was not the type I reserved. Service at breakfast Restuarant was very poor.

Posted by on Mar 8, 2019

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4 out of 5
The Westin is a beautiful hotel by the San Jose convention center. It's located in a great area with lots a of food and drink (bar) options. The staff was very pleasant and helpful. The room was lovely and clean. The only downside was the parking situation, but the lot across the street has overnight parking for a $23 flat rate.

Posted by on Feb 18, 2019

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Comment from Hotel Management

Feb 25, 2019 by Westin SJ

Thank you for the wonderful comments about the hotel and service. We’re glad you enjoyed your time with and we look forward to having you back again!

5 out of 5

Posted by on Feb 11, 2019

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5 out of 5
Nice stay! Staff was very friendly and helpful. Very clean and comfortable

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 11, 2019 by Charles

Thanks for the perfect review. We’re glad to hear that the staff achieved their goal by making your stay better than expected!

5 out of 5
Great hotel in a great location. Perfect answer to what I needed.

Posted by , from Boston on Oct 8, 2018

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5 out of 5

Comfortable bed

Stayed here for 1 night. Bed and pillows were very comfortable. That never happens at a hotel. Staff was friendly. Room was a bit small, but worked. The bathroom was very rooomy. At at the restaurant on site, very good.

Posted by , from California on Feb 12, 2018

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3 out of 5
Quality of things not what you would expect for the price. Way to expensive for what you get.

Posted by on Aug 28, 2017

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About the The Westin San Jose

Location 302 South Market Street, San Jose, CA 95113

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly The Westin San Jose. For a fee, parking is available. This 4-star San Jose hotel is smoke free.

  • 171 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1926
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.8 km / 4.2 mi)
  • Train station: San Jose Diridon Station (1.6 km / 1 mi)
  • Metro station: Convention Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin San Jose offers 171 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $5 and USD $25 for adults, USD $5 and USD $25 for children (approximately)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • A pet fee will be charged
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claire Hotel
  • Claire Sainte
  • Hotel Sainte
  • Hotel Sainte Claire
  • Sainte Claire
  • Sainte Claire Hotel
  • Sainte Claire Hotel San Jose
  • Sainte Claire San Jose
  • Sainte Hotel
  • Westin San Jose Hotel
  • Westin San Jose
  • The Sainte Claire Hotel San Jose
  • Larkspur Collection Sainte Claire
  • The Westin San Jose Hotel
  • The Westin San Jose San Jose
  • The Westin San Jose Hotel San Jose

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.