Travelocity Verified Review
"Aside from the beautiful hotel, the customer service may have been the best my husband and I have ever experienced on our travels. They arranged for shuttle to pick us up from the airport on very short notice and when a shuttle was not available for us to return to the airport, they arranged an uber ride, no charge to us. They went above and beyond taking care of every detail to make our stay safe, convenient and relaxing. The hotel was SPOTLESS which really means something these days. Our room was quiet and so comfortable. Furnishings are very tasteful and beautifully selected. Due to COVID, breakfast was set up as grab and go but it was set up great and had a wonderful selection of items. There are many hotels in the area to choose from that are also new and beautiful, but hands down the customer service at Hyatt Place San Jose Airport is worth returning to. Highly, highly recommend this hotel."
A verified traveler stayed at Hyatt Place San Jose Airport