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"Hotel was a pleasant surprise. Small size with full size amenities. I enjoyed the breakfasts. " More

By a verified traveler on Sun 17 Apr 2016

Hotel Description

Hotel near Santa Clara University in San Jose

Close to airport

Your stay at this Newhall hotel places you within 2 miles (3 km) of Santa Clara University and Rosicrucian Egyptian Museum. SAP Center at San Jose and Westfield Valley Fair Shopping Mall are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, comfy beds

In addition to TVs with satellite channels, the 40 guestrooms offer free WiFi and pillowtop beds. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$118* Per night/room Nov 29 - Nov 30

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Airport Plaza ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Airport Plaza

Everyone (7) Business (1) Family (1)
4 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 14, 2019 by GM

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

1 out of 5
Sketchy - was afraid to stay the night there . . . had to find a new hotel!!

Posted by on May 31, 2019

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3 out of 5
Its a small facility whose "front" entrance is in the back. (Mildly annoying to have to circle the block.

Posted by on May 6, 2019

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1 out of 5
Room on side facing the road. And they had been doing some sort of road work during the day and cars had to go over street covering which made a lot of noise. Thus was noisy noisy noisy. Also only two bath towels and tub barely drained. Not what I have previously experienced at other Best Westerns.

Posted by on Dec 1, 2018

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Comment from Hotel Management

Dec 7, 2018 by Amber Todd - GM

Good Day, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We have been dealing with the issue that the city has caused. We were not informed of the construction. We apologize. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Amber Todd General Manager Best Western Plus Airport Plaza

5 out of 5

Great Breakfast!

Pros: I found myself in San Jose last minute and was leary of staying here not knowing the area. I found the location ideal for what I needed and was pleasantly surprised by the breakfast offered, Not only the normal fair of make-your-own waffles, cereal, etc., but fresh cut up fruit, eggs, bacon and breakfast potatoes! So good. The coffee was single serving and pretty decent.
Cons: There was a smell in the room I could not identify, almost like cig smoke, but the facility is non-smoking. When I returned for sleeping it was not an issue, so not sure what the smell was.

Posted by , from Minneapolis on Oct 21, 2016

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4 out of 5

Very nice stay

Hotel was a pleasant surprise. Small size with full size amenities. I enjoyed the breakfasts.

Posted by , from Connecticut on Apr 17, 2016

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5 out of 5

Above and Beyond

Pros: Location, décor, clean and helpful staff.
I felt optimistic because on Trip Advisor, many comments - regardless of the nature - solicited a response, telling me the management cared about the customers stay. The room was decorated beyond most quick airport stay hotels and very tastefully. When checking in, the desk had a handout laying out popular eating options to include a map on the reverse side showing locations. Little touches like the new germ free remotes that can be easily cleaned. Shower curtain on curved bar so it did not cling to body and had removable portion for easy cleaning and the room smelled clean - no overwhelming masking spray - just clean.

Posted by , from Colorado Springs on Sep 20, 2015

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5 out of 5

Great place to stay!

Great place to stay, clean, friendly staff, clean rooms!

Posted by on Sep 6, 2015

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5 out of 5

Close to the airport. Very clean!

The staff was very nice and it was very clean. It was close to the airport. I would definitely stay here again.

Posted by on Sep 3, 2015

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Comment from Hotel Management

Feb 21, 2016 by Tara R.

Good Day, Thank you for taking the time to write a review regarding your recent stay here with us. We are very delighted to hear that you have enjoyed your stay. We strive to be one of the cleanest hotels in the area, with the friendliest staff. We want to thank you for recognizing how friendly and hardworking our staff is, as well as how clean and close to local residents we are. We thank you for acknowledging the quality of our hotel. And we hope that your travels bring you back to us very soon. Best Regards, Tara Regalado Front Desk Supervisor/ Sales Champion

5 out of 5

Very nice Hotel

Pros: The Breakfast had a lot of food and coffee selections. Awesome Bacon.......Very nice rooms, beds were comfortable and had lots of pillows.
Cons: none
Location: Great location for our stay, was near our Family and Friends
Spent a week in San Jose visiting family. The hotel was very clean and close to the Family we were visiting. The hotel staff were very nice and took care of our every need. The breakfast at the hotel was AWESOME.....the bacon was some of the best I ever had....

Posted by , from Pensacola, Fl on Apr 6, 2015

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Comment from Hotel Management

Jan 16, 2016 by Tara R.

Good Afternoon Robby, Thank you for taking the time to write a review regarding your recent stay here with us. We are very delighted to hear that you have enjoyed your stay. We strive to be one of the cleanest hotels in the area, with the friendliest staff. We want to thank you for recognizing how friendly and hardworking our staff is, as well as how clean and close to local residents we are. The bacon has been one of the most popular additions to our breakfast menu. We are glad that your stay was most comfortable. We have made some adjustments and few changes to make our guest as comfortable and feel right at home as possible. Again, we would like to thank you and hope to meet with you soon. We hope that your travels will bring you back to us. Until then, may your travels be safe and warm. Happy Holidays, Tara Regalado Front Desk Supervisor/ Sales Champion

About the Best Western Plus Airport Plaza

Location 2118 The Alameda, San Jose, CA 95126

Property Features

Best Western Plus Airport Plaza offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. Free breakfast is served. The business-friendly Best Western Plus Airport Plaza also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This San Jose hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (7.8 km / 4.9 mi)
  • Train station: Santa Clara Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Airport Plaza offers 40 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport Plaza
  • Best Western Airport Plaza Hotel San Jose
  • Best Western Airport Plaza San Jose
  • Best Western Plaza Airport
  • Best Western Plus Airport Plaza Hotel San Jose
  • Best Western Plus Airport Plaza Hotel
  • Best Western Plus Airport Plaza San Jose
  • Best Western Plus Airport Plaza
  • Best Western - San Jose Airport Plaza Hotel San Jose
  • San Jose Best Western
  • Best Western - San Jose Airport Plaza Hotel
  • Best Plus Plaza San Jose
  • Best Western Plus Airport Plaza Hotel
  • Best Western Plus Airport Plaza San Jose
  • Best Western Plus Airport Plaza Hotel San Jose
url importing https://www.travelocity.com/San-Jose-Hotels-Best-Western-Plus-Airport-Plaza.h27003-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.