Travelocity Verified Review
"This hotel was sub par to be nice. The reception/lobby area is very nice. Hotel check-in staff very nice and accommodating. The pool area from what I saw looked very nice. The room(s) however were terrible.... run down, out dated, small and dark. The room I reserved was not what I was given. The pictures and description on the web are not anywhere close to what is reality.
I moved to 3 different rooms before I called the front desk and told them I could not stay here ... I have never done that before.
The only redeeming quality was the front desk staff. Very curtious and understanding. They were very accommodating in cancelling my reservation."
A verified traveler from Palo Alto, CA stayed at Crowne Plaza Cabana, Palo Alto, an IHG Hotel