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Sheraton Palo Alto Hotel

Property class: 3.5
3.5-star hotel near Stanford University

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Photo gallery for Sheraton Palo Alto Hotel

Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Daily full breakfast (USD 23 per person)
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
625 El Camino Real, Palo Alto, CA, 94301
  • Place, Stanford University
    ‪1 min walk‬
  • Place, Stanford Shopping Center
    ‪6 min walk‬
  • Place, Stanford University Medical Center
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪38 min drive‬

Room options

View all photos for Traditional Room, 1 Double Bed

Traditional Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Double Bed

8.4 out of 10
Very good
(27 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Garden view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (1 Sofa bed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed (1 Sofa bed)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Kitchenette

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette (1 Sofa bed)

Fridge, coffee/tea maker

Studio, 1 King Bed, Kitchenette (1 Sofa bed)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(74 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Garden view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palo Alto

In suburbs.Your stay at this Palo Alto hotel places you within a 10-minute walk of Stanford University and Stanford Shopping Center. Also, Stanford University Medical Center is within 2 miles (3 km) and Facebook Campus is within 6 miles (10 km).

What's nearby

  • Stanford University - 1 min walk - 0.1 miles
  • Stanford University Arboretum - 1 min walk - 0.1 miles
  • Stanford Shopping Center - 6 min walk - 0.4 miles
  • Stanford Stadium - 13 min walk - 0.7 miles
  • Stanford University Medical Center - 18 min walk - 1.0 mile

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 37 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee - ‬6 min walk
  • ‪Cardinal Club Lounge - ‬1 min walk
  • ‪Philz Coffee - ‬7 min walk
  • ‪Douce France - ‬7 min walk

About this property

Sheraton Palo Alto Hotel

3.5-star hotel near Stanford University
Sheraton Palo Alto Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 14 meeting rooms are available. Event space at this hotel measures 5405 square feet (502 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Palo Alto Hotel. For a fee, parking is available.

This 3.5-star Palo Alto hotel is smoke free.

  • 346 guestrooms or units
  • 4 levels
  • 5405 sq ft of conference space
  • 502 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property grounds
Creekside Inn
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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,739 reviews
$110 nightly
The price is $127
Apr 11 - Apr 12
Total with taxes and fees
Creekside Inn

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23 per person
  • Self parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Frequently asked questions

How close is Sheraton Palo Alto Hotel to the airport?

Sheraton Palo Alto Hotel is 10.1 mi (23-min drive) away from the San Carlos, CA (SQL) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Palo Alto Hotel?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton Palo Alto Hotel on Apr 10, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Palo Alto Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Palo Alto Hotel.

Does Sheraton Palo Alto Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Palo Alto Hotel, but full breakfast is offered for a fee of USD 23 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Sheraton Palo Alto Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Palo Alto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Palo Alto Hotel?

Free parking is not available at this hotel. Self parking is available for USD 20.00 per day.

Does Sheraton Palo Alto Hotel have a pool?

Sheraton Palo Alto Hotel features an outdoor pool. Guests can enjoy pool access from 6 AM to 10:00 PM.

Does Sheraton Palo Alto Hotel have a restaurant?

Sheraton Palo Alto Hotel is home to Poolside Grill, which features local cuisine, pool views, and a poolside location.

Does Sheraton Palo Alto Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Palo Alto Hotel to downtown Palo Alto?

Sheraton Palo Alto Hotel is 1.1 mi away from Palo Alto.

Sheraton Palo Alto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1007 reviews
Rating 8 - Good. 214 out of 1007 reviews
Rating 6 - Okay. 95 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Stayed 1 night in Feb 2026

10/10 Excellent

Laurrie, Crescent City

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My son was at Stanford Hospital and this was like an 5-10 min drive. I was grateful for how everyone here from check in to breakfast delivered to my room was so pleasant and helpful. Breakfast was good and HOT! Room temperature was PERFECT and felt safe!
Stayed 1 night in Dec 2025

10/10 Excellent

Johna

Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Business traveler
Disliked: Amenities
WiFi was non-existent. Front desk connected me to tech support who couldn’t fix the problem. This is the center of the tech world and they can’t even get the internet connection to work right. Tried to go to bed but the mattelress and pillows were SUPER lumpy and uncomfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

chris

Stayed 1 night in Dec 2025

10/10 Excellent

Emely

Stayed 4 nights in Dec 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only bad thing was the parking key card not working and I was stuck there for almost 10 minutes trying to get out. They should invest in a better automated system.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great and was here due to my son was at Stanford hospital solo and felt SAFE! Breakfast was exceptional and service with a smile. Ac/heater kept room comfortable. Shower was nice and hot with pressure ALWAYS a plus
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and comfy bed. The only bummer is they decided to start doing construction in the morning so we couldn’t sleep. We come to hotels to sleep in and relax so that was pretty frustrating.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 4 nights in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Dec 2025

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities
Everything was exceptional!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove all the way from Riverside to Menlo Park to attend a concert at the Guild Theater featuring Zepparella. We stayed at the Sheraton Palo Alto, which we had booked through Expedia. Our stay was generally positive, except for the $20 parking fee that wasn’t included in our booking.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2025

8/10 Good

Julia

Stayed 1 night in Dec 2025

8/10 Good

Genaro

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Clean room, courtesy staff
Stayed 1 night in Dec 2025

10/10 Excellent

Samandhi

Liked: Cleanliness, staff & service, amenities
The kind staff upgraded me when I checked in. Bed and shower were incredible. Tasty french fries. Beautiful view of the creek and the Japanese maples from the window.
Stayed 1 night in Dec 2025

2/10 Terrible

Dewei

Stayed 1 night in Dec 2025