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4.5 out of 5

"I stayed two nights at Hotel Keen while on a business trip. When booking, I put in my standard request for gluten free / dairy free choices to be avai ... " More

By a verified traveler on Sat 25 Feb 2017

Hotel Description

Art Deco hotel in Downtown North

City center stay

You'll be steps from Stanford Theatre and within a 10-minute walk of Stanford University with a stay at this Downtown North hotel. Also, Stanford Shopping Center is within half a mile (1 km) and Cantor Arts Center is within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the express check-in and free Internet in public areas. A snack bar/deli, express check-out, and dry cleaning are also on offer.

Free Internet, iPod docks

The 42 guestrooms boast modern comforts like free WiFi and free wired Internet, LCD TVs with digital channels, and iPod docking stations. Other amenities include down comforters, free newspapers, and free local calls.

Cozy Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$121* Per night/room Sep 24 - Sep 25

Comfy Deluxe Room 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Keen ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Keen

Everyone (2)
4 out of 5

Outstanding personalized service

I stayed two nights at Hotel Keen while on a business trip. When booking, I put in my standard request for gluten free / dairy free choices to be available at breakfast. I received an email the week before my arrival asking for more specifics on my needs. I was so surprised and pleased to find a mini fridge in my room upon arrival with a selection of GF/DF items purchased especially for me! I have never experienced that level of personalized service before, even at far more expensive hotels. I rarely write reviews but felt I had to do so this time. Thanks so much to the Hotel Keen staff for making my stay comfortable and stress free!

Posted by , from Weston, MA on Feb 25, 2017

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5 out of 5

Wonderful hole in the wall

Hotel Keen was a pleasant surprise. The room was pretty small, but it was also very modern and super clean. My daughter had a blast writing on the whiteboard walls. There were cookies and coffee available 24/7, as well as a free breakfast afterwards. If we ever come back this way again, we will definitely stay here.

Posted by , from CA on May 4, 2015

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Property Features

There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. The business-friendly Hotel Keen also features multilingual staff, coffee/tea in a common area, and laundry facilities. This Art Deco Palo Alto hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 2010
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Palo Alto Station (0.4 km / 0.3 mi)

Room Amenities

Hotel Keen offers 42 accommodations with iPod docking stations and complimentary newspapers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40.00 per day (3 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Keen
  • Hotel Keen Palo Alto
  • Keen Hotel
  • Keen Palo Alto
  • Hotel Keen Hotel
  • Hotel Keen Palo Alto
  • Hotel Keen Hotel Palo Alto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.