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"Clean, well maintained. My friend said the shower was the best he's found in hotels " More

By a verified traveler on Thu 19 Dec 2019

Hotel Description

Art Deco hotel near Stanford University

Heart of Palo Alto

You'll find Stanford University and San Antonio Shopping Center within 3 miles (5 km) of this hotel. Charleston Plaza and Stanford Stadium are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and Internet in public areas. There's express check-out and multilingual staff can provide around-the-clock assistance.

Free WiFi, comfy beds

The 70 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn Palo Alto Stanford University ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Palo Alto Stanford University

Everyone (13) Couples (1) Family (3)
2 out of 5

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 23, 2020 by Nilda

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

5 out of 5
Clean, well maintained. My friend said the shower was the best he's found in hotels

Posted by on Dec 19, 2019

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Comment from Hotel Management

Jan 5, 2020 by Nilda

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

4 out of 5
The room was clean and spacious. Everything was in working order. The staff was very pleasant at check in and out. No financial surprises. As with all motels it was a bit noisy (our room was closest to the street).

Posted by on Dec 16, 2019

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Comment from Hotel Management

Feb 11, 2020 by Nilda

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

4 out of 5
Clean and convenient stay - Monday morning appointment

Posted by on Dec 2, 2019

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1 out of 5
Travelocity is the worst, there’s no customer service there’s no cancellation help. The day after my stay they charged me twice! For three room and now I been on the phone for more than an hour calling all these numbers and nobody can help me, the keep transferring me and hanging up, NEVER USE TRAVELOCITY

Posted by on Dec 1, 2019

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5 out of 5
Very nice clean room, comfortable bed, fast and easy check in with friendly staff. Great location with plenty of choices for eating, dining and easy access to Stanford University.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Oct 9, 2019 by Denise

Dear Guest, Your feedback is appreciated and will serve as an encouragement to all of the staff. looking forward to your return.

5 out of 5

Posted by on Sep 2, 2019

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4 out of 5

Posted by on Aug 15, 2019

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3 out of 5
Adequate, but not very clean. There was mold in the shower. Place is a bit shabby

Posted by on Jun 3, 2019

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2 out of 5
.Noisy 1/3rd of room was a locked room for hotel supplies? Pillows lumpy and hard. TV to dark. Overpriced.

Posted by on Feb 28, 2019

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About the Comfort Inn Palo Alto Stanford University

Location 3945 El Camino Real, Palo Alto, CA 94306

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 300 square feet (28 square meters). The business-friendly Comfort Inn Palo Alto Stanford University also features multilingual staff, express check-out, and discounted use of a nearby fitness facility. Self parking is free. This Art Deco Palo Alto hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: San Francisco Intl. Airport (SFO) (38.3 km / 23.8 mi)
  • Train station: California Ave Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Palo Alto Stanford University offers 70 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Palo Alto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Palo Alto Stanford
  • Comfort Inn Palo Alto Stanford University
  • Comfort Inn Stanford
  • Comfort Inn Stanford University
  • Comfort Inn Stanford University Motel
  • Comfort Inn Stanford University Motel Palo Alto
  • Comfort Inn Palo Alto Stanford University Motel
  • Comfort Inn Palo Alto Stanford University Hotel
  • Comfort Inn Palo Alto Stanford University Palo Alto
  • Comfort Inn Palo Alto Stanford University Hotel Palo Alto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.