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5.0 out of 5

"This is a very lovely hotel. Staff is incredible and the rooms are chic and so comfortable. " More

By a verified traveler on Tue 25 Aug 2015

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Hotel Description

5-star luxury hotel near Stanford University

Close to airport

Within 2 miles (3 km) of this Palo Alto hotel, you'll find Palo Alto Art Center and Palo Alto Junior Museum and Zoo. Stanford University and Stanford Theatre are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy perks like a free area shuttle.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 200 guestrooms also offer free WiFi and pillowtop beds. Plasma TVs come with digital channels, and other amenities include iPod docks and 24-hour room service.

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$564* Per night/room Nov 20 - Nov 21

Deluxe ADA Room king bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room with one king bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior ADA Mobility Room king bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Seasons Hotel Silicon Valley at East Palo Alto ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Hotel Silicon Valley at East Palo Alto

Business (1)
5 out of 5

Off 101 and close to Downtown Palo Alto

Pros: Location! Room amenities. Bar. Staff.
Cons: The dinner menu is pricey and the food is average. The bar is also pricey but the drinks are above average.
Location: Location is excellent. Near shopping and other fine restaurants. Romantic but also suitable for upscale business trips.
This is a very lovely hotel. Staff is incredible and the rooms are chic and so comfortable.

Posted by , from Rancho Mirage, CA on Aug 25, 2015

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5 out of 5

World-Class Hotel

An incredible property! Convenient to US-101, it's a wonderful property. I was treated extraordinarily well; every need was met.

Posted by on Sep 27, 2006

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About the Four Seasons Hotel Silicon Valley at East Palo Alto

Location 2050 University Ave, Palo Alto, CA 94303

Property Features

Four Seasons Hotel Silicon Valley at East Palo Alto offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A steam room, spa services, and a terrace are also featured at the luxury Four Seasons Hotel Silicon Valley at East Palo Alto. An area shuttle within 3 mi and a train station pick-up service are free. For a fee, parking is available. This 5-star Palo Alto hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2005
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Palo Alto Station (3.1 km / 1.9 mi)
  • Property shuttles: Free area shuttle within 3 mi and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Four Seasons Hotel Silicon Valley at East Palo Alto offers 200 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium digital channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Palo Alto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Quattro - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

[esc] - This café specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 110 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Self parking fee: USD 12.00 per night
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 4 Seasons Hotel Silicon Valley At East Palo Alto
  • Four Seasons Hotel Silicon Valley East Palo Alto
  • Four Seasons East Palo Alto
  • Four Seasons Silicon Valley East Palo Alto
  • East Palo Alto Four Seasons
  • Four Seasons Hotel Silicon Valley at East Palo Alto Hotel
  • Four Seasons Hotel Silicon Valley at East Palo Alto Palo Alto

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.