Skip to main content
Beginning of main content

Enter dates to see availability

4.2 out of 5

"Guest services were excellent! They were so nice offering to take my luggage and even drive me to Stanford hospital where my husband is staying at rec ... " More

By a verified traveler on Sat 22 Feb 2020

Hotel Description

3.5-star hotel near Shoreline Amphitheatre

In Palo Alto

You'll find San Antonio Shopping Center and Rengstorff Park within 2 miles (3 km) of this hotel. Googleplex and Los Altos History Museum are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and free train station drop-off. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, iPod docks

The 195 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Flat-screen TVs come with cable channels, and other amenities include refrigerators and room service.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Apr 23 - Apr 24

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking (Cabana Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Poolside (Cabana)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Cabana, Palo Alto, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Cabana, Palo Alto, an IHG Hotel

Everyone (11) Family (3)
1 out of 5
This hotel was sub par to be nice. The reception/lobby area is very nice. Hotel check-in staff very nice and accommodating. The pool area from what I saw looked very nice. The room(s) however were terrible.... run down, out dated, small and dark. The room I reserved was not what I was given. The pictures and description on the web are not anywhere close to what is reality. I moved to 3 different rooms before I called the front desk and told them I could not stay here ... I have never done that before. The only redeeming quality was the front desk staff. Very curtious and understanding. They were very accommodating in cancelling my reservation.

Posted by , from Palo Alto, CA on Aug 27, 2020

Was this review helpful to you?
5 out of 5

Posted by on Mar 3, 2020

Was this review helpful to you?
5 out of 5
Guest services were excellent! They were so nice offering to take my luggage and even drive me to Stanford hospital where my husband is staying at recovering from major brain surgery. I love how they had these refreshing amenities on the bed for your face and bed. Overall I am very happy with this hotel!!

Posted by , from Palo Alto, CA on Feb 22, 2020

Was this review helpful to you?
5 out of 5

Posted by on Dec 5, 2019

Was this review helpful to you?
2 out of 5
Nothing special about the property. The room was relatively small. The staff not friendly. First the toilet got clogged. There was a mini fridge in the room. Put our left over food in there, come to find out that the fridge was not working and our food went bad. When checking out the staff did not ask how our stay was. They simply said, your payment is taken care off. For sure one of the least pleasant places to stay as compared to many other hotels that I have stayed at.

Posted by on Sep 2, 2019

Was this review helpful to you?
5 out of 5
Room size was good. Very friendly helpful staff. Flavored water in the lobby was refreshing as well.

Posted by , from Rancho Palos Verdes on Jul 30, 2019

Was this review helpful to you?
5 out of 5

Posted by on Jul 4, 2019

Was this review helpful to you?
5 out of 5

Posted by on Jul 2, 2019

Was this review helpful to you?
2 out of 5
Room ac didn’t work they charge $15 parking but were repaving parking couldn’t park by room. Even the in room coffee cup lids didn’t match cups. A lot of money for what would be. $90 a night room anywhere else

Posted by on Jun 7, 2019

Was this review helpful to you?
5 out of 5
The jacuzzi could be hotter and i wish breakfast was served till atleast 2 ...since alot of us don't wake up early after concert.

Posted by on Jun 4, 2019

Was this review helpful to you?

About the Crowne Plaza Cabana, Palo Alto, an IHG Hotel

Location 4290 El Camino Real, Palo Alto, CA 94306

Property Features

Crowne Plaza Cabana, Palo Alto, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. There are 14 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Cabana, Palo Alto, an IHG Hotel. An area shuttle within 5 miles, a shopping center shuttle, and a train station drop-off service are free. Self parking is free. This 3.5-star Palo Alto hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (22.5 km / 14 mi)
  • Train station: San Antonio Station (1.9 km / 1.2 mi)
  • Property shuttles: Free area shuttle within 5 miles and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Crowne Plaza Cabana, Palo Alto, an IHG Hotel offers 195 accommodations with iPod docking stations and safes. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.

4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Weight limit: 55 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 32 per person (approximately)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cabana Crowne Plaza
  • Cabana Crowne Plaza Palo Alto
  • Cabana Palo Alto
  • Crowne Plaza Cabana
  • Crowne Plaza Cabana Hotel
  • Crowne Plaza Cabana Hotel Palo Alto
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Palo Alto Cabana
  • Palo Alto Cabana
  • Palo Alto Crowne Plaza Cabana
  • Crowne Plaza Cabana Palo Alto Hotel
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Hotel
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Palo Alto
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Hotel Palo Alto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Palo-Alto-Hotels-Crowne-Plaza-Cabana,-Palo-Alto,-an-IHG-Hotel.h51003-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palo-Alto-Hotels-Crowne-Plaza-Cabana,-Palo-Alto,-an-IHG-Hotel.h51003-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Palo-Alto-Hotels-Crowne-Plaza-Cabana,-Palo-Alto,-an-IHG-Hotel.h51003-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.