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4.5 out of 5

"It was clean, comfortable and the staff was super friendly. I would definitely stay here again. Breakfast was awesome! Something for everyone. " More

By a verified traveler on Wed 01 Jun 2016

Hotel Description

3-star hotel near Levi's Stadium

In Santa Clara

Your stay at this North San Jose hotel places you within 3 miles (5 km) of Levi's Stadium and Santa Clara Convention Center. Also, Rivermark Village is within half a mile (1 km) and Intel Museum is within 2 miles (3 km).

Free shuttle, breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and free buffet breakfast.

Free Internet, kitchens

The 150 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$130* Per night/room Sep 27 - Sep 28

Studio

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Santa Clara ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HYATT house Santa Clara

Everyone (5) Couples (1) Business (1) Family (1)
5 out of 5
The staff was very friendly. Breakfast was Amazing! place was beautiful.

Posted by on Jul 25, 2019

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1 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 18, 2019 by Daniel R - Hyatt

Thank you for choosing to stay with us. I am sorry that your experience at our property did not meet your expectations. If you have any additional feedback, we are open to receive it so that we may improve our service for future guests. Thank you for taking the time to review us, and I hope that you will give us another opportunity to be of service to you in the future.

5 out of 5
clean comfortable hotel, tucked away in greatbarea with lots of restuarants and shops next doir

Posted by , from texas on Jan 2, 2019

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5 out of 5

Overnighter

It was clean, comfortable and the staff was super friendly. I would definitely stay here again. Breakfast was awesome! Something for everyone.

Posted by , from honolulu,hawaii on Jun 1, 2016

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4 out of 5

GOOD BREAKFAST, CONVENIENT TO SAN JOSE AIRPORT

Pros: Convenience, responsive and friendly staff. Quiet and clean room
Cons: The bathroom was stuffy....could be improved by having a working fan in place.
Location: Palo Alto and the beautiful Stanford University campus is nearby. Santa Clara University is worth visiting.
While visiting family, we spent six nights at this hotel. Room was a bit small, but well furnished and comfortable. Breakfast was good with an omelette stand and fresh breads, muffins, etc.

Posted by , from Chicago on Dec 27, 2015

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5 out of 5

Would stay here again!

From very friendly staff to comfortable room our stay was perfect.

Posted by on Jun 25, 2015

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5 out of 5

One Night Stay for 49er Game

Pros: The hotels staff was wonderful and the location was great for our needs.
Cons: Nothing.
Location: The location was perfect with many places near by to eat and a grocery store to pick up water and snacks at a reasonable price.
This hotel was perfect! We only needed a room for a night. We had tickets to see the 49ers and at check out I asked what the easiest way to get to Levi Stadium was. They suggested taking the light rail and offered a complimentary shuttle to take us to the nearest light rail station. It couldn't have been any better! We took the light rail and it dropped us right in front of the stadium. On the way back, we caught the light rail again, we called the hotel just before our stop and they were pulling up just as we were getting off the train. It was absolutely perfect. The room was clean, the breakfast was good and the hotel's guest services were spot on! There is also a nice shopping center right outside their door with many reasonable places to eat and a Safeway to pick up anything you may need. We will definitely be staying here again!

Posted by , from Reno, NV on Aug 25, 2014

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5 out of 5

Great hotel!

Staff was very friendly and helpful. Rooms were beautiful with so many amenities. I would definitely stay here again.

Posted by , from San Jose, CA on Sep 21, 2013

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4 out of 5

For a suite this room was very cramped. Not big enough for two kids and two adults. Location was awesome. Literally feet away from many restaurants!

Pros: Free breakfast, Close restaurants
Very Cramped room for a family of four. Very clean and friendly staff. Parking was close. And close to shopping and restaurants! Red robin just feet away. Im pretty sure we saw a few 49ers players staying there for camp. Kids were happy to see pro ball players.

Posted by , from Sacramento, CA, USA on Jun 15, 2012

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5 out of 5

Fantastic, Fantastic, Fantastic...

My family and I were absolutely very happy with Hotel Sierra. The attendants at the front desk were helpful, courteous, and very professional. Their smiles were very welcoming. It's nice to be received after a long exhausting trip with a warm, friendly smile. Additionally, the hotel was very clean and the amenities of the fridge and stove were very convenient. Moreover, the breakfast buffet was very appetizing. The fruit was fresh and had many choices to choose from. The main entree was just delicious, but my favorite were the made-to-order omelettes. The food attendants were spectacular quickly replacing empty trays with new new ones. Overall I was very satisfied and happy with my stay at Hotel Sierra. I liked it so much that I would gladly stay there again.

Posted by on Aug 27, 2009

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Property Features

HYATT house Santa Clara offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 500 square feet (46 square meters). The business-friendly HYATT house Santa Clara also features barbecue grills, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 3-star Santa Clara hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.3 km / 3.9 mi)
  • Train station: Santa Clara Great America Station (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

HYATT house Santa Clara offers 150 air-conditioned accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hair dryers. This Santa Clara hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

HYATT house Santa Clara has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request from 5 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests who wish to use the hotel's complimentary airport shuttle must contact the front desk 24 hours in advance of arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request from 5 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Hotel Santa Clara
  • HYATT house Santa Clara
  • Santa Clara HYATT house
  • HYATT house Santa Clara Hotel
  • HYATT house Santa Clara Hotel
  • HYATT house Santa Clara Santa Clara
  • HYATT house Santa Clara Hotel Santa Clara

You should know

  • HYATT house Santa Clara offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.