2/10 Terrible
Mark
Sep 9, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blocked from putting all problems in complaint.
Two women work here. One (A) a little younger who has black hair & works at front desk during week. Woman B) brownish hair, a little taller).
Friday, 3:30am someone attempted to enter my room through the adjoining room door. Thursday someone attempted to enter through outside window (had to start closing window at night). Police came out, hotel staff did nothing to remove person from hotel that was responsible.
Woman (B) knocked on my door Saturday at noon and stated somebody rented my room yesterday. I paid for room Saturday morning on line. She told me to leave room I was in for prior ten days without any prior notice. I was put into another smaller, room for $99/night, but I found same room on line for $85. The first room was bigger, quieter and cheaper. The second room has loud trucks parking one foot from my window, and loud noises from room above and from room next to me. They cheat/lie.
(woman A) came to my door 3 times in a 40 minute period, tell me I had to come to office to check in before noon. I stated I booked room and paid for it, the woman stated it is policy. Her constant harassment prevented me from going back to sleep and relaxing. One of other knocks on door she wanted me to pay extra $10, after I already paid full price for room on line. She falsely claimed room I paid for was not room I was in. I refused & stated I would check out in morning. Many people who stay here, like me are seniors or disabled & forced to pay extra as part of scheme
Mark
Stayed 1 night in Sep 2025
