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"Staff where really helpful and place was clean. Slept " More

By a verified traveler on Wed 09 Sep 2020

Hotel Description

3.5-star romantic hotel near Six Flags Discovery Kingdom

In American Canyon

At this American Canyon hotel, you'll be within 3 miles (5 km) of Six Flags Discovery Kingdom and 6 miles (10 km) of Eagle Vines Golf Club. Sutter Solano Medical Center and Solano County Fairgrounds are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 132 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, premium bedding, and down comforters are also available.

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Oct 29 - Oct 30

Lagoon View Two Queen with Patio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lagoon View Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon ratings based on 16 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon

Everyone (13) Couples (1) Family (2)
5 out of 5

Posted by on Sep 29, 2020

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5 out of 5
Staff where really helpful and place was clean. Slept

Posted by on Sep 9, 2020

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5 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by Jendie E.

Thank you for leaving us a rating. We hope that you enjoyed your stay and we look forward to welcoming you again in the near future!

2 out of 5
It was close to stores. I dislike that our bathroom had mold around it. I had to keep asking towels and there were spider webs everywhere. Not a clean property

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 11, 2019 by Jendie E.

Thank you for letting us know about your stay with us. We apologize that we did not exceed your expectations. I will let our housekeeping department know about the incident that you had in your room. Again, our sincerest apologies and we hope to see you back in our property again in a not so distant future!

5 out of 5
Great staff!!!! Rooms were nice, a little banged up but over all had a nice stay.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 4, 2019 by Karisse C

Thank you for your kind comments. We are happy to hear our staff left a memorable impression. We look forward to hosting you in the near future!

2 out of 5
The rooms were dirty and not polished, they also needed to be painted. Beds were comfortable. Outside grounds were pretty.

Posted by , from ketchikan, us on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by Karisse C

We are terribly sorry to hear you were disappointed during your stay. We appreciate your feedback and will be sure to discuss your comments with our team. We hope to welcome you back in the near future.

4 out of 5

Posted by on Mar 7, 2019

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Comment from Hotel Management

Apr 4, 2019 by Karisse C

Thank you for your feedback. We appreciate your four-star review and look forward to welcoming you back in the near future!

5 out of 5
Nice hotel. Comfortable bed and clean room. Not far from downtown Napa

Posted by , from los angeles, ca on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by Karisse C

Thank you Marcy for your five-star review! We are happy to hear you enjoyed our guest rooms and found our location to be ideal for your stay. We look forward to welcoming you back to our hotel in the near future.

4 out of 5
The hotel staff were very nice, gave us all we wanted, homemade chocolate cookies that were warm from the oven! The bed and pillows were comfy, too!

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 22, 2018 by Karisse C

Thank you for you positive review. We are happy to hear you were accommodated accordingly and enjoyed our signature DoubleTree cookie! We look forward to welcoming you back in the near future.

3 out of 5

Posted by on Oct 23, 2018

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Comment from Hotel Management

Oct 23, 2018 by Karisse C

Thank you for taking a moment to rate your experience. We hope that you enjoyed your stay with us here at the DoubleTree by Hilton Napa Valley. Please be sure to consider us in your future travels.

About the DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon

Location 3600 Broadway St, American Canyon, CA 94503

Renovations + Closures

The following facilities or services will be unavailable from April 01 2020 to November 29 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool

Property Features

DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. A 24-hour fitness center, spa services, and a library are also featured at the business-friendly DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon. Self parking is free. This Art Deco American Canyon hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Francisco Intl. Airport (SFO) (78.9 km / 49 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel & Spa Napa Valley American Canyon offers 132 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11 AM.

Gaia Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

Spa Gaia has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open select days.

  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 20 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 10 per person (approximately)
  • Crib (infant bed) fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hotel Napa
  • Hilton Napa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.